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Alakai Hotel and Suites

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Traveler (36)
Room & Suite (38)
Pool & Beach (26)
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Overview
  • Excellent46%
  • Very good28%
  • Average10%
  • Poor5%
  • Terrible11%
Travelers talk about
“outdoor pool”(23 reviews)
“small water”(6 reviews)
“clean hotel”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Wheelchair access
2 Star Hotel
All hotel details
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (345)
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Traveler rating
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LanguageEnglish
153
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35
18
39
Show reviews that mention
All reviewsoutdoor poolsmall waterclean hotelnoah's arkcontinental breakfasthot tubregular poolstay there againoutlet mallnice place to staygreat weekendstaff was very friendly and helpfulsmall kidsenjoyed our staya great staymini vacationfront desk staff
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91 - 95 of 345 reviews
Reviewed July 10, 2017

We absolutely loved our stay! Everyone was extremely helpful and gave great suggestions! Our neighbors upstairs were pretty rowdy and the front desk handled it immediately! Our room had a jacuzzi which was extremely relaxing and a great touch on the room!More

Review collected in partnership with this hotel
Thank kaitlyng330
Response from Drewster11, Manager at Alakai Hotel and SuitesResponded July 11, 2017

Thank you so much for taking the time to write us a review and for booking your 2017 summer vacation at the Alakai Hotel & Suites! We look forward to accommodating you and your family again this summer and having you join our long, long...More

Reviewed July 10, 2017

We are looking forward to out next outing, It was a better value than most of the other establishments in the imideate proximity to where we wanted to be. Had fast and extremely friendly check in. And the family enjoyed the pools.More

Review collected in partnership with this hotel
Thank DavidDeMossSr
Response from Drewster11, Manager at Alakai Hotel and SuitesResponded July 11, 2017

Thank you for taking the time to share your recent experience with us! We are very happy to hear that you were able to enjoy all of the amenities we have to offer, as well as the many other great activities in Wisconsin Dells! We...More

Reviewed July 10, 2017

Horrible services - no coffee, no drinking water, common pool area bath room extremely dirty, no amenities like tooth brush, paste and do not trust guests, any small thing is an additional cost. Hot tub was horrible, not warm, highly chlorinatedMore

Review collected in partnership with this hotel
1  Thank Kala J
Response from Drewster11, Manager at Alakai Hotel and SuitesResponded July 11, 2017

Thank you so much for taking the time to provide our property with feedback from your recent stay. I want to apologize that your stay was unsatisfactory and did not meet your expectations. Please give us a call at 608-253-3803 to further discuss the matter...More

Reviewed July 10, 2017

Appealing from the outside. Looked comfy and cozy. Staff was helpful. Pool area was great. Had a kiddie pool section for toddlers and a regular pool. Sauna was excellent! Only thing was u couldn't do laundry after 10pm. The machines shut offMore

Review collected in partnership with this hotel
Thank Julie M
Response from Drewster11, Manager at Alakai Hotel and SuitesResponded July 11, 2017

Thank you for taking the time to share your recent experience with us! We are very happy to hear that you were able to enjoy all of the amenities we have to offer, as well as the many other great activities in Wisconsin Dells! We...More

Reviewed July 10, 2017

I've never experienced such horrible customer service in my life. Just outrageous. Room was dirty, fireplace was broken, bed was like a rock. I would not recommend this hotel to anyone. Not worth the money at all.More

Review collected in partnership with this hotel
1  Thank Sara H
Response from Drewster11, Manager at Alakai Hotel and SuitesResponded July 11, 2017

Thank you for taking the time to share your experience with us. We are sorry to hear that you your stay was not up to your expectations. I am willing to open a dialogue with you to ensure that your concerns are addressed appropriately. Please...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$79 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$79 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (36)
Room & Suite (38)
Pool & Beach (26)
Family and Play Areas (2)
Questions & Answers
Ask a question
Malouson L
August 29, 2017|
Answer
Response from DisappointedMom | Reviewed this property |
I don't think so. think you have to be 21
0
Votes
Abigail O
February 7, 2017|
AnswerShow all 3 answers
Response from Sydney T | Property representative |
Yes 21 with a credit card.
0
Votes
haileycontinenza
January 29, 2017|
Answer
Response from Brenda P | Reviewed this property |
You would. We were a family of 5 and the nice man at the desk gave us a 2 queen bedroom with a couch that turned into a bed so you would be able to fit 6 people. It would be more convenient for you to stay at the hotel... More
0
Votes
Room Tips
"clean room, comfortable, plenty of room. Would love to try the room with spa tub next time I stay."
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"Clean room with great A/C."
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"Stick with the hotel chains or reference from family or friends."
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"Bare basic. Not coffee in room"
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