Another visit to Wisconsin dells and Black Hawk Motel and suites and another great stay. Staff are always friendly and helpful, and the room was clean and inviting. Both indoor and outdoor pools were a lot of fun, clean and clear beautiful water at the perfect temperature. Will be coming back for years to come.
For a motel, this place is very clean. It has indoor and outdoor pools, as well as an indoor hot tub. The landscaping around the property is pleasant and nice looking. The perks included are Timbavati Wildlife Park (an excellent place to visit) and Wild Fun Zone (includes a glow in the dark mini golf course, laser tag, and a pay as you play arcade). Guests can also purchase Kalahari Waterpark or Pirate's Cove (mini golf) tickets at discounted prices. The parking allows for 1 car per room. However, the air conditioning unit was very loud and abruptly turned on and off throughout the day and night. It's enough to awaken a sleeping person...and did. When I mentioned this to the front desk, they replaced the air conditioning unit with a brand new one within an hour. I give them major props for this! Also, our room backed up to a street and Kwik Mart gas station. On our first night, a garbage truck with a very loud backup beeper that seemed to go on for several minutes awakened us very, very early in the morning. We did not get much sleep on the first night. Beyond changing out the air conditioning unit, the management did not provide us with a credit for any part of the first night...even though sleeping was definitely interrupted. I think this small business tries to please but misses the mark.…
Our stay was again wonderful. Almost always stay in the same rooms for our August trip. Pool was very inviting. Owners are like family. Very clean and very family oriented. Owners and staff do whatever they can to make the stay pleasant. Greeted by name when we walk into the lobby. Plan on returning again at least a couple more times this year. One planned trip this year the motel is completely booked and we are staying at their sister motel just down the street but will be back here in September.
This solaces Toto ally lives up to the hype. The employees were so friendly. With the attentiveness and commitment towards a positive experience, I felt like I was staying at a Ritz Carlton. This should be your first choice for a stay in the Dells. The room was very clean. They have daily maid service which is hard to find post Covid. I appreciated the recommendations for activities and restaurants and we even took advantage of the discount water park passes.
This is my 7 th year at this beautiful and wonderful hotel in Wisconsin Dells. I will keep saying this on arrival to check in I was greeted with a very warm and happy face of the clerk. He processed my reservation in a very timely manner as well as explained all of the great discounted event’s that they have to offer in Wisconsin dells such great deals. I was able to get into my room a few hours before check in time which was wonderful as well . When we entered our room like all the previous years was spotless and well made for us to enjoy our stay in a very comfortable and safe environment. As always the cleaning staff was beyond excellent and did a wonderful job all five days that we were there. I will also mention that not only the cleaning staff but the entire black hawk staff as well as the owners always great you with a smile on there face and always want you to know that there all there for you when ever you need something that they can help you with . Again my family and I want to thank the owners and there entire staff for making another great visit to this fabulous and fantastic hotel. We again booked another week for 2023 . I can’t say enough of wonderful things from the staff the fair price and all the amenities that this black hawk hotel has to offer for you and your family like it has given to our family over the years and makes us keep returning back year after year . THANK YOU! Bill K from Diamond Illinois 65 miles outside of Chicago…
Blackhawk Motel and Suites is a quaint little motel not far from the downtown area. This was our 2nd stay here and both times have been exceptional. Some think motels are dumps. This one is clean and well stocked. No rowdy guests or kids all hours of the night. The front desk personnel is friendly and willing to assist. We have stayed at other larger places with the kids/teens. But when it is just is two... this is our spot! Oh by the way, it was over 10 years between stays and it was perfect both times. Please keep up the good work Blackhawk! Can't wait to come back!
This motel was chosen after reading other Tripadvisor reviews and after staying here I will say I don't understand how this place gets such good reviews. It wasn't entirely bad so I will begin with the good: the room was spacious, the bed and pillows were fairly comfortable and the mini fridge was larger than many. The bad though, far outweighed the good. The bad: As we pulled back the comforter we found a hair on one of the pillows, you could hear noises coming from the rooms next door as well as slamming doors into the night, the small old microwave had a turntable that wasn't correct for it and it kept tipping the bowls of food off it, a large group of guests were allowed to take over the pool and the deck/grill area and fill it up with lots of inflatables, play their loud music and take over the game room which made it unpleasant for other guests trying to enjoy the facilities, and worst of all the room wreaked of a moldy odor coming from the window air conditioning unit. The mold smell was overpowering and transferred onto our bags and suitcases and two days after checking out even after disinfecting them they still stink like the moldy motel room. This was our first time in the Dells in many years and sad to say the Black Hawk Motel was a big disappointment.…
This motel was very full the 2 days we were there. Room was clean and everything worked. I especially enjoyed the shower, easy to operate and nice shower head and plenty of hot water. Only thing lacking for the price was that there was no continental breakfast only coffee and tea in the office. Coffee in the room. Air conditioner was loud like most but I am not used to that as I rarely stay at motels/hotels only used to my home.
Our room was very spacious & clean. The towels are real towels, not the cheap little thin things at budget motels. They’re big & fluffy! The beds are very comfortable. The bathroom was spotless. I loved the little table & chairs outside all of the rooms. You can relax, watch the kids on the playground & the water slides. It was quiet. The staff is AMAZING!!! I can’t think of a single negative comment. It’s right near downtown, and not too far from all of the activities available in Wisconsin Dells. By far my favorite hotel on our cross country trip!! Highly recommend!!
Wonderful service from the fold at this hotel. Great atmosphere. Everyone was very friendly and helpful and the location was nice and quiet. Really enjoyed our stay. Stayed with family on a three day vacation and will stay again. Thanks Black Hawk!