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All reviews polar bear outlet mall family reunion pool area front desk staff small children king bed nice stay dells attractions young kids noah's ark water park year olds beds were comfortable hot tub indoor waterpark a lot of fun
Front desk staff have different information and excuses to more than one guest for the same question or request. Top dresser drawer would not stay closed. Toilet seat was loose and had to have Maintenance fix it (they said that Housekeeping should have reported it).
Response from Robert H, Manager at Wintergreen Resort & Conference CenterResponded 2 weeks ago
Thank you for taking the time to write us. If you have a moment I'd like to hear more about your stay.
Hands down the worst place to rest your head at the dells. The day we got there, the elevator worked. Well, it worked once that day. We were on the 3rd floor so you know how that is. The decor of the room was reminiscent...More
1 Thank Koto M
Response from Robert H, Manager at Wintergreen Resort & Conference CenterResponded 3 weeks ago
I would like to apologize your stay wasn't comfortable. I'm hoping you got a chance to look at the pictures from our website before you booked, which we feel is an accurate depiction of our property and rooms. I would also like to apologize for...More
Stayed here last year. Had a horrible experience. Every October I have a conference in the Dells. Unfortunately, I missed the room block reservation at the conference resort, and was forced to stay at the Wintergreen again.
I mentioned this at reservation (that I had...More
"Resort" may be pushing it. Hotel rooms are a bit old and not really resort-like. The "water park" here is probably perfect for younger kids, but not tweens or teens. The good news is the hotel does offer passes to Noah's Ark Water Park. All...More
We loved this Hotel when our kids were little but after 25 years, they have not made any improvements on the inside. I was told that they had all new pillow top mattresses but in the two queen beds that we had, it felt like...More
The Wintergreen Resort is perfect for your next meeting, group function, or family vacation. Relax and enjoy our indoor pool, jacuzzi, sauna, and children's water facilities. Our convenient onsite restaurant and …Morelounge are sure to please any appetite. If searching for a romantic getaway, our whirlpool rooms will accommodate every couple with room service and special packages. Centrally located just off I90 makes it a perfect location for all to visit. Less
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