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Chula Vista Resort

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Chula Vista Resort
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1,978 Reviews from our TripAdvisor Community

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Showing 1,967: English reviews
Los Alamitos, ca
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 18, 2013

First off let me tell you we paid 350 per night for the 2 bedroom condo for 5 days. This included nothing a normal hotel charging that much includes. No daily cleaning/bed sheet changes or even bed made up with the existing sheets... any request will cost you more money.Did you forget to pack something, too bad, it will cost... More 

Helpful?
3 Thank humbletravelerxx
Dan H, General Manager at Chula Vista Resort, responded to this review

Humbletravelerxx, Thank you for taking the time to provide us with feedback on your stay, I am sorry that you did not find the value in our condo accomodations. I do apologize for the pull out sleeper sofa, and this has been brought to the attention of the appropiate manager. Possibly you may be able to give us another opportunity... More 

Griffith, Indiana, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 18, 2013

We checked into the Chula on July 14th. I called ahead and had the room decorated for my daughter's 7th birthday. It was alright looking: the door had some streamers and a sign announcing her birthday and a balloon tied to the handle, inside the room there was another sign, some balloons tossed onto the floor and a cake (which... More 

Helpful?
2 Thank Melissa M
Dan H, General Manager at Chula Vista Resort, responded to this review

Melissa M., Glad to see that your daughter enjoyed her birthday, our event team does take pride in making a special day for you and your family. It was unfortunate that there were mechanical breakdowns in the waterpark, the replacement parts are not an on shelf item and take some shipping time. I am sorry that this impacted your getaway.... More 

Travelers are raving about these Wisconsin Dells hotels

Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 17, 2013

The "hotel" we stayed at (not the resort condo building) was terrible. Sure...nice in the 80's when it was built but it was actually pretty crappy. Tube TV? Come on...this is 2013! Cigarette ashes on the balcony railing-besides it being sticky with some kind of drink spill. Pretty drab and worn furnishings. Very outdated. My bed had a box-spring on... More 

Helpful?
2 Thank Gdesigner
Dan H, General Manager at Chula Vista Resort, responded to this review

GDesigner/Dan S. Thank you for being with us and providing feedback on your visit. I am sorry that we did not meet your expectations and there were team members that you interacted that were not hospitality minded. We havbe begun a renovation of the hotel rooms and will be continuing the process this fall. In addition a new concept for... More 

1 review
3 of 5 stars Reviewed July 16, 2013

North tower was under renovation. New carpets and bed spreads. Lighting poor. Bathroom was dingy and still needed work. Tv's were being updated to flat screens. Doors unlockedat night, Didn't like the fact you could walk in the doors without a room key-unsafe!! Looked like the rooms were heading in the right direction. The waterparks were just ok. Outdoor was... More 

Helpful?
Thank Lisamil45
Dan H, General Manager at Chula Vista Resort, responded to this review

LisaMil45, Thank for being with us, giving us feedback and recognizing the improvements that are being made to upgrade the hotel. We will be sure to keep you updated on our progress and we hope to see you soon. Regards, Dan Hoppe General Manager More 

Waukee, Iowa
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

We stayed the last week in June for 4 nights. Great accommodations and plenty to do. The restaurants are pricey, but if u get a condo there is a full kitchen with fridge, plates, utensils, and limited pots and pans. Indoor and outdoor waterparks that were a blast! U are away from the main drag in town, but a very... More 

Helpful?
2 Thank Kristel H
Dan H, General Manager at Chula Vista Resort, responded to this review

Kristel H., Thank you for being with us on your recent getaway to the Wisconsin Dells. We appreciate you taking the time to be with us and for providing feedback to our team members. We look forward to seeing you again soon. Regards, Dan Hoppe More 

Roselle, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 13, 2013

To start off, theres no security anyone at anytime can walk into the building your staying in. We had a family suite, and we walked in towls on beds and bathroom, garbage cans full, stuff all over the floor, beds unmade. As an extra bonus the room & hallway smelled bad. We had to wait 40 mins to get it... More 

Helpful?
1 Thank KATE780
Dan H, General Manager at Chula Vista Resort, responded to this review

Kate 780, We appreciate you taking the time to provide feedback on your stay, I personaly apologize for the condition of your room at check in. Clearly, there was a breakdown in the system and I know how frustrating this can be to start a weekend away. The comments you provided have been communicated to the appropiate managers for followup.... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 11, 2013

We stayed here for 3 nights and really enjoyed it! There was lots for our 11, 7 and 2 year olds to do. The waterparks are great for all ages. We stayed in a 2 bedroom condo room with a kitchenette and jacuzzi tub. It was lots of space for our family. The rate we payed on Expedia was $100... More 

Helpful?
4 Thank Welltravelledmom2013
Dan H, General Manager at Chula Vista Resort, responded to this review

WellTravelledmom, We appreciate you being with us and thank you for taking the time to be with us on your getaway. The comments you provided are helpful for our managers and we do hope that you will be with us again in the future. Regards, Dan Hoppe General Manager More 

Saint John, Indiana, Usa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 9, 2013

This could be a decent resort if they would remodel the rooms. Just outdated and not very nice. Not very clean, didn't get wash cloths one day. Not all rooms have flat screen TVs, we were fortunate ours did. Restaurants were very pricey. Had 10% off coupon for food, and they would NOT accept it at the Market Fresh to... More 

Helpful?
2 Thank Carol G
Dan H, General Manager at Chula Vista Resort, responded to this review

Carol G., Thank you for being with us on your recent stay , I am sorry that we did not meet your expectations during this visit. We have begun upgrading the hotel rooms this spring and will continue so this fall, flatscreens are being installed these next two weeks.. I hope that you may be able to give us another... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 9, 2013

My family of 12 and I arrived to Chula Vista resort with expectations of a 3 star hotel and our experience was more like a negative 3 star hotel. We checked in on the 4th of July and GLADLY checked out the next day! When we arrived for check-in, rooms were not ready and they were unable to give us... More 

Helpful?
6 Thank Gels76
Lincoln, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 8, 2013

Stayed over 4th of July. Very surprised by dirty, smelly rooms and hallways. Pull-out bedding was dirty. Mexican restaurant turned our group away at 7:30 pm on July 4th, next on-site restaurant tried to discourage us. The wait staff was good but manager was not concerned about customer service at all. Indoor waterpark was very dirty. What was listed as... More 

Helpful?
6 Thank 5FamilyTraveler3
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Location: United States > Wisconsin > Wisconsin Dells
Price Range: $127 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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