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Chula Vista Resort

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Traveler (689)
Room & Suite (469)
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Overview
  • Excellent20%
  • Very good30%
  • Average19%
  • Poor17%
  • Terrible14%
Travelers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jul 9Jul 10
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,339)
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All reviewschop houseunderground tunnelall inclusive packagebedroom condothe indoor water parkgreat escapefull kitchenwisconsin riverall agesoff seasonolder kidstwo queen bedsgreat resorta lot of funyear oldsmini golffamily vacation
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911 - 915 of 2,324 reviews
Reviewed October 7, 2014

Our poor experience with Chula Vista began at check-in. The front desk staff appeared tired and apathetic, it was not the welcoming experience I would have expected. Was astonished that they demanded the payment for the whole stay immediately--this is contrary to the practice in...More

2  Thank Moyshekapoyer
Response from Dan H, General Manager at Chula Vista ResortResponded October 17, 2014

Moyshekapoyer, The feedback you provided is valuable and I personally apologize for the inconvenience and issues that you encountered during your stay. The comments you have given has been distributed to the appropriate managers. Hopefully you may be able to give us another opportunity in...More

Reviewed October 5, 2014

I have going to Chula Vista for over ten years for business and pleasure. Any problems I had were always taken care of quickly. Hotel staff were always friendly and helpful. Would not hesitate going again and I am planing a big family party soon....More

Thank r0bert1949
Response from Dan H, General Manager at Chula Vista ResortResponded October 17, 2014

Robert1949, Thank you for the kind words and we so appreciate you being with us at Chula over the years. We look forward to being of service to you for years to come. Have a great fall season and safe travels. Regards, Dan Hoppe General...More

Reviewed October 4, 2014

Stayed one night.. had to put towels on the floor the rugs felt so dirty.. check for beg bugs, pillows uncomfortable, work out room the worst I have seen in years. No fans, no water, I would avoid this at all cost.. not worth the...More

1  Thank debbie929
Response from Dan H, General Manager at Chula Vista ResortResponded October 17, 2014

Debbie929, I am sorry that we did not deliver the Spa Escape that you should have received, the comments you provided are valuable. Hopefully we will be able to be of service to you again and deliver the proper experience. Regards, Dan Hoppe General Manager

Reviewed October 4, 2014

First they gave us the wrong room. Then they gave us a different room, still not the one we reserved. As we were checking the room and beds over before settling in we found the bed to be horrible. It appeared a 800 lb person...More

Thank april88us
Response from Dan H, General Manager at Chula Vista ResortResponded October 17, 2014

April88us, I personally apologize that we did not deliver a proper experience for your couples getaway. The comments you provided are valuable and have been sent to the proper managers. Hopefully we can be of service to you in the future. Regards, Dan Hoppe General...More

Reviewed October 4, 2014

Our room smelled like urine the moment we entered it. The bathroom was even worse. The resort is very difficult to find things in due to multi levels, stairs and elevators. It can't decide it if is a family resort... go outside to the waterpark,...More

Thank Willliam M
Response from Dan H, General Manager at Chula Vista ResortResponded October 17, 2014

William M., I am sorry that we did not deliver a quality experience to you during your meeting stay. the comments you provided are helpful and were given to the proper managers. Have safe travels Regards, Dan Hoppe General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$190 - $587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Top resorts Hotel in Wisconsin Dells
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
$190 - $587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Top resorts Hotel in Wisconsin Dells
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveler (689)
Room & Suite (469)
Pool & Beach (69)
Dining (60)
Amenities (79)
Family and Play Areas (17)
Business Center & Event Rooms (5)
Questions & Answers
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Mary L
April 3, 2018|
Answer
Response from Tnags | Reviewed this property |
Yes, there are two showers within the two bedroom condo.
0
Votes
Lee K
February 21, 2018|
Answer
Response from K C | Reviewed this property |
All the theme suites are clustered on the ground floor of the north tower... about as far from the tunnel to the water park as you can get without leaving the resort.
0
Votes
Jodie R
February 21, 2018|
AnswerShow all 7 answers
Response from Nicholas B | Reviewed this property |
4621... I think it was the 4th floor in the end building. (To the right as looking at the hotel from the front) Half way down the hall on the left. The room was older but well kept and fairly clean, not the cleanest but... More
0
Votes
Room Tips
"Choose the scenic view room"
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"Go to a different Hotel"
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"Choose a different hotel."
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"Looks like you have a 50-50 chance of getting a room with a view of the Wisconsin River than runs behind the..."
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