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Chula Vista Resort

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Chula Vista Resort
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2,042 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
Summit Lake, Wisconsin
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

Stayed for a weekend workshop, rooms were large, and clean. Food and drinks were expensive and just average. Layout of building confusing, certain elevators only access certain buildings??? Didn't use the pool or water park, our room had a microwave and a small fridge.

Helpful?
Thank familytraveler54485
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

familytraveler54485- Thank you for your review. We're glad you enjoyed your workshop. We are currently looking into discussing putting up new signage to help with navigation around the resort. We hope to see you back in the future! More 

Menomonee Falls, Wisconsin
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Room was nice and clean with a great view, water park was awesome, but of course there has to be an idiot to ruin everyone's good time. Sat down Monday night around 6pm trying to have a nice dinner. Unfortunately the bartender had other plans for everyone eating dinner and even the people at the bar. He decided to blast... More 

Helpful?
Thank Todd J
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Todd J- Thank you for your feedback. We're sorry to hear about the frustrations you experienced during your stay. Your comments have been passed on to our management team. We are so thrilled to hear you enjoyed the view from your room and the waterpark. We hope to see you back soon! More 

1 review
Reviewed 2 weeks ago via mobile

We joined the club in December and realized about 48 hours later it was a joke. Tried canceling but no luck. So my mom booked a hotel through leisure time and got a better rate then I did with my $6000 membership. Then I booked my hotel for this past June and the "club" rate was more then online rate... More 

Helpful?
Thank Cspleha
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Cspleha- We are so sorry to hear about the frustrations you have experienced with The Club. We will have someone from Club Membership Services reach out to you personally. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

If you make reservations, be sure to ask to be in the South Tower...or plan on a long hike to get to the Waterpark. Going from the North Tower to the water park, there is a huge lack of signs, there is no way to find your way without help from staff. Our room was filthy. We killed 8 bugs... More 

Helpful?
Thank Heidi P
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Heidi P- We're so sorry to hear about the frustrations you have experienced during your stay. We will pass your comments along to our management team for consideration. We are happy to hear your children enjoyed the waterpark. We hope you will give us another chance in the future. More 

Esko, Minnesota
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

The hotel rooms were old & could use an update. The size of the room was okay but the bed layout was tight! Old towels too! The waterpark was a lot of fun for our grandson and the tunnel from the hotel to the park was great! The breakfast buffet was way OverPriced, but everything in Wisconsin Dells is overpriced.... More 

Helpful?
Thank Michelle O
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Michelle O- Thank you for your feedback. We are currently in the process of remodeling our rooms. We're so glad to hear your grandson enjoyed the waterpark. We hope you will join us again in the future! More 

West Bend, Wisconsin
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

The room was clean, but just ok. We had a ground floor room with a balcony facing the parking lot. Instead of bars of soap, there was an industrial looking soap dispenser. The towels and wash cloths were very thin (read cheap). You couldn't flush the toilet without it making a loud bang... the arm inside the tank was hitting... More 

Helpful?
Thank baymontsvp
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

baymontsvp- Thank you for your feedback. We will pass your comments along to our management team for future planning. We hope you will give us another chance in the future. More 

Plymouth, Wisconsin
Level Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

Went back again they did a little renovations to the room added aluminum soap dispenser and new granite makes it look more fancy and got rid of the ugly flower comforter that always scare me to know what's on them and added a pillow and a little runner but the rest of the room was the same besides they got... More 

Helpful?
Thank Jeremy K
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Jeremy K- Thank you for your review. Thanks for returning! We're thrilled to hear you like our VIP package! We look forward to seeing you again in the future. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 29, 2016 via mobile

We love the Vista! Been staying here a few times already.. Stayed at the two bedroom Condo with a view this time. Clean rooms , gorgeous view.. saw some ladybugs but it did not bother us since the bugs have been bad everywhere in Wisconsin this year. Did not use the waterpark this time but have enjoyed it the past.... More 

Helpful?
Thank Ffej86
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Ffej86- Thank you for your kind review. We're happy to hear you enjoy our location, your room and your stay with us! We look forward to your return stay! More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed October 26, 2016 via mobile

Beautiful resort. Very family friendly. We did not use the water park but it definitely looked like something all our grand kids would enjoy. Our room was very comfy. Restaurants are great. We at at the Chop House which is a great steak house. It is expensive so if you come with a family I would eat at the other... More 

Helpful?
Thank R4104MRsandyh
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

R4104MRsandyh- Thank you for your kind review. We're simply thrilled to hear you enjoyed your stay with us and were able to spend some time at Kaminski's Chop House. We look forward to your return! More 

Temperance
1 review
Reviewed October 25, 2016 via mobile

I want to thank the Chula Vista staff for such an amazing stay. Our check in was very quick, Gage was extremely helpful. The next morning when I needed a new key I went down and Christie went above and beyond to make sure that everything was taken care of. Our room was immaculate, the view was spectacular, and our... More 

Helpful?
Thank Crystal C
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Crystal C- You're welcome and thank you for your kind review. We're so happy to hear you had an amazing stay! We hope to see your family back with us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Location: United States > Wisconsin > Wisconsin Dells
Price Range: $127 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travelers have asked, with answers from Chula Vista Resort staff and other travelers.
32 questions
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See all questions (32)

Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room that is NOT by the woods in order to get a cheaper price”
 of 5 bubbles chicorico70, 1 week ago | Read review
“rooms by the elevator are noisy at night”
 of 5 bubbles familytraveler54485, 2 weeks ago | Read review
“Fireplace rooms usually have great views in fall”
 of 5 bubbles 193jeremyk, 4 weeks ago | Read review
“Don't go here!”
  • Spider on our wall of the room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
 of 5 bubbles MommySaver123, Oct 25, 2016 | Read review
“Choose a top floor room. Nice to be close elevator to the tunnel that goes to the water park.”
 of 5 bubbles UWPPioneer, Oct 17, 2016 | Read review
5 of 5
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