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Chula Vista Resort

Booking.com$93*
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05/14/2017 05/15/2017
1 room 2 adults 0 children
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2,130 Reviews from our TripAdvisor Community

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Showing 2,116: English reviews
Ingleside, Illinois
Reviewed 4 weeks ago

I want to start by saying that we stayed at this resort twice before and I had left glowing review and our experience was so different from this visit. I was truly sad to see such a marvelous property to be in such shambles. We got in at 3pm on a Tuesday and we were never told at any point...

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Helpful?
4Thank annaandroman
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

annandroman- We are so sorry to hear about the frustrations you experienced during your stay. If you would like to discuss your stay further don't hesitate to reach out to us via email at info@chulavistaresort.com or over the phone at (608)678-3119. We hope you will give us another chance in the future.

Escanaba, Michigan
Reviewed 4 weeks ago via mobile

I read the reviews on here before we left for our 3 night stay at the Chula Vista and subsequently read a few since we've been back and I gotta say...I don't get it. It's a water park on spring break. It's gonna be busy. We too had to wait a bit for our cart to get all our stuff...

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Helpful?
4Thank baconisahugfromgod
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

baconisahugfromgod- Thank you for choosing to stay with us for Spring Break! We appreciate your patience during your trip. We cannot wait for your and your family to return!

Chicago, Illinois
Reviewed 4 weeks ago

We stayed at Chula Vista this past weekend for a quick spring break get away. This was our families first time at an indoor water park. When we arrived, we had to wait in the check in line for about 10 minutes and while our room was not ready (which we figured it wouldn't be since we came about an...

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Helpful?
1Thank running262
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

running262- Thank you for choosing to spend your spring break with us! It's so great to hear your kids enjoyed the waterpark and your family enjoyed Kaminski's Chop House! We hope to see you back soon!

Minneapolis, Minnesota
Reviewed 4 weeks ago via mobile

2 stars at best & not much cheaper than Kalahari or Wilderness!
 The first thing you notice is that there is not enough parking to accommodate all the guests! Cars are circling to find available spots, or creating their own at no-parking curbs, handicap crosshatches, etc.  We checked in after 3pm the 1st night, not realizing check-in was at 4pm,...

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Helpful?
2Thank FormerCA-MNtraveler
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

FormerCA-MNtraveler- Thank you for your feedback. We are sorry to hear about all the frustrations you experienced during your stay. We will pass your comments along to our management team for future planning. We are happy to hear you enjoyed Lost Rios Indoor Waterpark and our breakfast buffet! We hope you will give us another chance in the future.

Verona, Wisconsin
Reviewed 4 weeks ago

Experience poor from the start at check-in. You must wait 20-30 minutes in line to inform the front desk that you arrived. Then once you get your text that the room is ready you stand in the (wink...wink) fast lane for another 20-30 minutes to get your room assignment and keys. An hour to actually check in. Not funny! I...

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Helpful?
2Thank Iou4u
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

lou4u- Thank you for your feedback. We are so sorry to hear about the frustrations you experienced during your stay. We will pass your comments along to our management team for future planning. We hope you will give us another chance in the future.

Chicago, IL
Reviewed 4 weeks ago via mobile

Stayed in a 2 bed/2 bath condo..it was large and clean. The water park was crowed, but it is spring break. Lots to do for kids up to 12-13. I can see older kids getting bored. Great food at any one of the many restaurants on site. Would return there with our Family of 5.

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Helpful?
Thank Sgt224
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Sgt224- It's so great to hear you enjoyed your stay! We're glad you enjoyed the waterpark and the onsite dining options. We're excited for your return!

Reviewed 4 weeks ago via mobile

My family (6 adults, 2 teens, and 4 kids) went to the Dells this past weekend. We decided to stay at this resort because they offered the best rate, they had an indoor Waterpark, and they had availability for the room type I wanted. Prior to check in, I received a text letting me know my room was ready, which...

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Helpful?
Thank Nettie M
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Nettie M- Thank you for your review. It's great to hear your enjoyed your stay! We're glad you liked your room and the food at Kilbourn City Grill! We hope to see you back soon!

Reviewed 5 weeks ago

We got married here in March. They did everything they could to accommodate our group. Mikayla the wedding coordinator was great and efficient she also helped me get a great wedding planner. They were an amazing combination!

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Thank Betsey B
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Betsey B- Congratulations! We're so glad everything went so well on your special day! We hope you'll come stay with us again soon!

Elmhurst, Illinois
Reviewed March 25, 2017 via mobile

Good weekend and good resort and waterpark and thanks for the waterpark and good resort and good weekend and thanks for the breakfast and the arcade and dinner and lunch and water and rooms and soap and shampoo and towels

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Helpful?
Thank rovwa
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

rovwa- Thank you for choosing to stay with us. We're glad you had such a good weekend! We hope to see you back soon!

West Bend
Reviewed March 23, 2017

The framework is there, but it needs some management help. Good location with a nice indoor water-park. That water-park is starting to show it's age. Plenty to do, but leaks and rust are becoming more and more a part of the area. Went to the game room and half the games were broke. Stayed in the condo portion and the...

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Helpful?
Thank SURESHOT17
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

SURESHOT17- Thank you for your feedback. We are currently in the process of renovating our rooms. We will pass your comments on yo our management team. We are happy to hear you enjoyed our location and waterpark! We hope to see you back in the future.

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Location: United States > Wisconsin > Wisconsin Dells
Price Range: $135 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#14 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travelers have asked, with answers from Chula Vista Resort staff and other travelers.
35 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another place!”
annaandroman, 4 weeks ago | Read review
“Eat at Kaminsky's and ask for a River View Room”
running262, 4 weeks ago | Read review
“Stay at a different resort”
Iou4u, 4 weeks ago | Read review
“Go to another water park hotel”
JerryK7, Mar 4, 2017 | Read review
“I prefer the river view.”
CHADVG, Mar 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$93* /night
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Expedia.com$181
Hotels.com$93
Orbitz.com$181
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Prices are for 1 room, 2 adults
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