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Chula Vista Resort

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Chula Vista Resort
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2,000 Reviews from our TripAdvisor Community

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Showing 1,988: English reviews
Iola, Wisconsin
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at Chula Vista for a professional conference. Chula is a heavily used vacation destination and it is beginning to show- the carpets are worn, there is a musty smell in many locations, decorations are dated, heating/cooling unit (in the room) and fan unit (in the bathroom) was loud, hollow core bathroom doors are low quality, the hair dryer... More 

Helpful?
Thank hb44ab50
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

hb44ab50- Thank you for your feedback. We are currently in the renovations process. We're glad to hear you enjoyed the food! We hope you will give us another chance in the future. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our family has had so much fun here- ages 55-2! The service has been flexible, more than helpful, and friendly. Nikki H. has taken excellent care of us and we can't wait to see her next trip. The Waterpark was great for every level swimmer

Helpful?
Thank LifeofaGuy
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

LifeofaGuy- We're so glad you enjoyed your stay! We will pass your kind comments on to Nikki. We look forward to your return! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Like most Wisconsiners I have been vacationing in the Dell's since a very young age. I would like my children to have this pass time as well. I wanted to plan a weekend trip, to break up the monotony of the cold dead winter. I did my research and this place had the best deal. All we had to do... More 

Helpful?
Thank Chrissy W
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Chrissy W- That's awesome that you want to pass the joy of vacationing in Wisconsin Dells on to your children! We're overjoyed you selected us for this special trip! We're sorry to hear your family contracted the stomach flu during your stay. Thank you for your feedback. We are currently looking into new signage to make navigating the property easier.... More 

Travelers are raving about these Wisconsin Dells hotels

West Bend, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Our condo was wonderful! It had a very nice working hot tub, beautiful large living area, very nice sized kitchen with everything you need, and spacious bedrooms and bathrooms. It was very clean. We went with my in-laws, my brother-in-law, and my family of four. The condo was the perfect size sleeping my 4 person family in the bedroom with... More 

Helpful?
Thank mariebublitz
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

mariebublitz- We're excited for you to come back. It's great to hear you enjoyed your room and its amenities! We're glad you liked our wavepool and Margaritas Mexican Grill and Cantina. Thank you for your kind review. More 

Mishicot, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

Room was dirty when I arrived 3 dead insects on fireplace and window. Thought they would clean the next day and left note along with a tip for cleaning the room on window ledge. Returned later that day and insects still there along with room tip and garbage cans not emptied, they did not walk that far into the room.... More 

Helpful?
Thank bobannettepaul
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

bobannettepaul- Thank you for your feedback. We're sorry to hear about the frustrations you experienced during your stay. You comments have been forwarded to our management team and our housekeeping department. We hope you will consider staying with us again in the future. More 

Portland, Michigan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I chose Chula Vista because it looked similar to a resort chain that we are familiar with but was a little cheaper. I was surprised to find they add a resort fee to the reservation fee so the price I was quoted was not accurate. The waterpark was disappointing compared to others we've visited. The indoor park was dangerous as... More 

Helpful?
Thank Kendra S
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Kendra S- Thank you for your feedback. We're sorry to hear you were not completely satisfied with your stay. We have forwarded your comments on to our management team for future planning. We hope you will give us another chance in the future. More 

Chicago, Illinois
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place is fabulous!! Off the beaten path, nice and quiet, plenty to do... service is the best!! Beautiful and green. Trees, color to much too see. Restaurant, water park is all a great place to go for a Girlfriends getaway..

Helpful?
Thank jscolucci
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

jscolucci- We're so glad you had a great time! It was a pleasure serving you. We hope to see you and your girls back soon! More 

Walworth, Wisconsin
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel was just okay. Water park is small and needs to be updated. Wave pool is quite a walk from rest of water park and very tiny. Only 3 foot deep. 10 year old grandson thought it was lame. So did I. Didn't try any of the restaurants on the property. Probably won't be back.

Helpful?
Thank Sharon V
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Sharon V- Thank you for your feedback. We hope you'll give us another chance in the future. More 

Level Contributor
8 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Where to begin...we booked a Jr. Suite and it was terribly outdated and it showed. Lights took forever to turn on and had an extremely loud air conditioner that kept us both up all night. The shampoo sucked and was pretty much gone, called the front desk to get more, nothing was done. Wish I would've brought my own and... More 

Helpful?
Thank kristy167
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

kristy167- Thank you for your feedback. We are currently in the process of renovating our rooms. We are so sorry to hear about the frustrations you experienced during your club preview. We have forwarded your comments to The Club for them to take into consideration in the future. We're happy to hear you enjoyed Cold Water Canyon Gold Course! We... More 

Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in August 2016 and had a fantastic experience! After checking in, we lost our passes to the water park between the front desk and our room. When we went back to the front desk, they replaced them for us at no charge, no questions asked! On the second night, my son was sick, and we needed new... More 

Helpful?
Thank andrewluxonburgess
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

andrewluxonburgess- We're thrilled to hear you enjoyed your stay with us. We're happy to hear your kids enjoyed the waterparks! Thank you for taking the time to review us. We hope to see you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Location: United States > Wisconsin > Wisconsin Dells
Price Range: $128 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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