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AmericInn of West Bend

2424 W Washington St, West Bend, WI 53095
Hotel amenities
1 room 1 adult
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AmericInn of West Bend
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74 Reviews from our TripAdvisor Community

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Chicago, Illinois
1 review
5 of 5 stars Reviewed December 4, 2015

This is our go to hotel when visiting family in the area. The rooms are very quiet, the location is very convenient, the staff is always super friendly. Traveling can always be a little bit of a hassle, but this hotel seems to make it a bit easier. Thanks for another great experience!

Helpful?
Thank Dave H
Glasgow
1 review
5 of 5 stars Reviewed November 25, 2015

I always stay at this AmericInn and am always perfectly satisfied. The staff is consistently friendly, the rooms are consistently clean, and this was a wonderfully quiet stay for me on the week of Thanksgiving. The bedding did have a strange smell to it, but I would not call it an odor- they simply smelled new, like they still had... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank 694caseyf
Spokane, Washington
1 review
5 of 5 stars Reviewed November 17, 2015

We stayed while visiting friends in the area and found the hotel Great to be a very good value. Rooms are modern and clean, the staff was absolutely wonderful to us, breakfast was better than most. What more can I ask for from a middle class hotel?

Helpful?
Thank Doug J
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed October 28, 2015

I come to West Bend on occasion for business, and have been using this property for years. The rooms are always spotless, the staff is welcoming and very friendly, and the prices are fair. Breakfast is better than most hotels, and the bakery is always fresh.

Helpful?
Thank Bill T
West Bend
1 review
2 of 5 stars Reviewed October 19, 2015

Our room smelled like cigarette smoke. The host located a room that did not smell like smoke, but it smelled like cleaning chemicals. We slept with the window open. All desk hosts were very kind and helpful.

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank 573dons
wbinnllc, Manager at AmericInn of West Bend, responded to this review

At the AmericInn of West Bend we take great pride in the cleanliness of our facility and our friendly staff. As you stated on your review from AmericInn, "We appreciated the staff's friendliness and willingness to accommodate. Very Professional." I apologize for the inconvenience, the room did in fact have a slight odor and has been taken care of. Unfortunately,... More 

Madison, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2015

Out for a Sunday drive, more than 100 miles from home, our car broke down and we suddenly needed accommodations for the night. Hotel staff was very kind, gave us a first floor room, the price was off-season excellent (plus AAA discount), and the room was clean, welcome, and welcoming. Coffee (!!!) and Continental breakfast was included.

Helpful?
Thank Charles H
Ashland
1 review
4 of 5 stars Reviewed October 8, 2015

We stay at American inn west bend because it's clean ,the staff is available and very competent, My wife an I have stayed there 5-10 times a year in the past five years without a complaint. thank you American inn west bend, see you soon.

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank sandymR7188LO
Mountain View, California
1 review
5 of 5 stars Reviewed October 5, 2015

I went on a short business trip and my family joined me for the trip - we stayed in the whirlpool suite, was very clean and a great value for the price. The staff was friendly - would stay here again.

Helpful?
Thank Sylvia S
Madison, Wisconsin
1 review
5 of 5 stars Reviewed September 16, 2015

We chose this hotel for a recent family reunion and couldn't have been more pleased. The property is spotless, fair prices and a very good breakfast for a hotel in this price range. We would definitely stay here when we return to West Bend.

Helpful?
Thank Tim J
Austin, Texas
1 review
2 of 5 stars Reviewed August 31, 2015 via mobile

My family came to town for a wedding and we stayed 4 nights. When we arrived there was no one to be found for 10 minutes because they were showing a guest a room - a sign or something that staff would be right back could have been helpful and made it less awkward calling for someone, while several phones... More 

Helpful?
Thank Jul2088
wbinnllc, General Manager at AmericInn of West Bend, responded to this review

I'm sorry that you were dissatisfied with your stay. Our property is held to very high standards by our corporate parent, thus all furnishings are replaced on a very strict schedule. As for the recreational vehicle in the parking lot, that is not an unusual occurrence in the hotel business. While we would not condone guests camping in their unit,... More 

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