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10499 W Innovation Dr, Wauwatosa, WI 53226-4817
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Traveler (105)
Room & Suite (14)
Dining (13)

About

#1 of 9 hotels in Wauwatosa
Location
4.4
Cleanliness
4.6
Service
4.5
Value
4.2
Sonesta Milwaukee West Wauwatosa is conveniently located in Wauwatosa and only minutes from nearby attractions and business destinations. Guests can relax in the thoughtfully equipped hotel rooms featuring complimentary Wi-Fi. Enjoy great hotel amenities including an indoor pool and fitness center. In addition, the hotel offers flexible event space for meetings and weddings, perfect for planning your next event.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Greek
681Reviews7Q+A100Room tips
Traveler rating
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Most Recent
Dan G wrote a review Aug 2022
Boca Raton, Florida1 contribution
Great experience. The hotel was busy with State Fair and the Brewers game. Used shuttle from Hotel easy drop off and pick up. The staff at Hotel was very friendly. Clean rooms, nice bar area. Treated great.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aboatrider wrote a review Nov 2021
Saint Louis, Missouri105 contributions16 helpful votes
Hotel's Favorite
The room was good, but there were limited amenities (no fridge or microwave). We were there for two days, and there was No maid service. When we checked in there were only a few towels, and very limited supplies. My husband went to the front desk to hunt down more towels, tissues, coffee & tea. Every time we went to the front desk, nobody was there and we had to wait for someone to show up. Also the room was very dusty. It was clean in all the frequently used areas, but if you look on top of the baseboards or other seldom touched areas it was really dusty. Also the restaurant and bar were closed down for the remainder of the year. So no real food, unless you consider the cold case they have near the desk where you can purchase drinks and snacks. The best thing about this room is that it had the best mattress and pillows that we have slept on in a hotel that could compare to our expensive mattress at home, which made up for everything thing else this place lacked. We got a great nights sleep while we were there, which is the whole point of getting a room and not sleeping in our car.
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Date of stay: November 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cathy in Denver wrote a review Jul 2022
Denver, Colorado7 contributions3 helpful votes
Room was not cleaned well. Pretzels found on floor. Stains on furniture. No towels or cups in room. Two days in a row nobody answered the phone in guest services. I had to go to front desk to get my own towels, cups and toilet paper because of this. The restaurant is still closed due to Covid yet staff did not wear masks. The room was actually nice but not very clean.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristine wrote a review Jul 2022
1 contribution
We were in town for Summerfest. The staff are super friendly, knowledgeable and accommodating. The staff suggested really nice affordable restaurants and the best way to get in and out of the festival to avoid traffic and long waits. Thanks so much!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Angi from God O wrote a review Jun 2022
1 contribution
The staff went out of their way to make sure I had everything I needed. Comfortable rooms for day or night sleeping. Only thing it's, no fridge or microwave in the rooms. One of my best hotel stays since before the pandemic. Thank you for everything!!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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59skylinerDallas wrote a review Mar 2022
Colorado Springs, Colorado2 contributions
Disappointing to say the least. The Sonesta website depicts this property as an upscale hotel boast "all the amenities you could wish for in such a prime location" and "our full-service restaurant and lounge will surely satisfy" (both are copied from their webpage on 3/28/22). The reality is: The rooms do not have a microwave of mini fridge. The Amorie (stand alone closet) is more suited for a motel-6. The on-site restaurant has been closed for several months and is not expected to open until May (??). The snacks that are offered at the "pantry" are both minimal and overpriced. When asked about somewhere to eat - the ONLY place within walking distance was another hotel which was several hundred yards across two parking lots ( Do this at night with your wife when the wind chill is in the teens w/ a biting wind, light snow and sleet ). BTW - this is not available on Sundays. I understand Covid -19 has been tough on businesses, but at least update your website ! ! Two prominent signs state facemasks must be worn in all public places. However, no one at the registration desk (or any other staff) wore a mask. Far too many little things went horribly wrong during our stay. Several clerks at the registration desk were wonderful and did try to make up for the poor experience, but unfortunately were not able to do so.
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Date of stay: May 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Book somewhere else. If you don't have a car - you are out of luck ( and food)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Katie G wrote a review Mar 2022
1 contribution
My company is based out of Wauwatosa, and we held our annual conference at Sonesta. Jeanne was very helpful and responsive during the planning process, and she was also very patient with me as the planner! On the day of the conference, Vlad and Karen were our contact people. Vlad was amazing at solving problems before I was aware of them, and I very much felt taken care of by him. Karen was fantastic at assessing the needs of the room and replenishing/cleaning right away. We also used their "in-house" AV company to live-stream our event, and Ryan was such a pleasure to work with. He was very professional and knowledgeable about the technology needed. The venue was clean and all other staff members were polite. Overall, Sonesta was very accommodating with our requests, and I would recommend them for a conference venue.
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Date of stay: March 2022
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mateo B wrote a review Dec 2021
1 contribution
Bar is closed for NYE. Basically nothing to do here as they are very afraid of covid in year 3. You could tell that paranoia was their number one priority, and the enjoyment of your stay is second. I will be staying a bit further out from the city next time.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrew Burgerhoff, Guest Services / Front Office at Sonesta Milwaukee West Wauwatosa
Responded Dec 22, 2021
Thank you for sharing your experience Mateo. Business demands predominantly the past year and a half have not supported reopening our Signature restaurant on property, as such the area remains closed regardless of the circumstances of the current pandemic. The safety and security of all persons on property remains our Hotel's highest priority. We do however look forward to reopening the venue in the near future in 2022!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisamwhite wrote a review Aug 2021
1 contribution
Stayed just one night - thankfully. The room was filthy. Hair all over the bathroom, blanket/comforter was gross - terribly stained, rugs were awful - we were afraid to remove our shoes. Bar and restaurant were closed - their "marketplace" was empty - we got the last bottle of water. This place needs a makeover badly.
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kerry V wrote a review Aug 2021
1 contribution
Checked in this last Saturday right on time. That part went smooth and the two members of the staff working at the front desk were great. The main reason we booked was for the Brewers shuttle which we found out at check in was just wait outside and when there is room you go. When we used to do the shuttle you signed up for a time. We waited over an hour to get shuttled. People were upset and ended up calling Uber's to get there so they didn't miss the game. They were only running one shuttle so i would maybe suggest based on the number of Brewer packages you have booked either start shuttles earlier or run two. My husband also heard in the morning that over 17 people were left at the stadium that night. And again they used to keep count to make sure that everyone got back to the hotel. The rooms definitely need some TLC. We had a corner room on the 5th floor. it smelled very damp and musty. The temp was set to 60 degrees when we got in there and the fan was on high but it was still pretty warm. The rooms need alot of updating and we only had two sets of towels for 4 people. Having a mini fridge in the room would have been nice but we were not expecting it since we have stayed several times before. Pool area was just ok...water was very cloudy and it could have been cleaner. Probably has alot to do with staffing issues like most places. We have been staying here for the last 5 or 6 years but may have to look somewhere else...for the price i feel like you can find better hotels.
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$114 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza wauwatosa
FORMERLY KNOWN AS
Crowne Plaza Milwaukee West
LOCATION
United StatesWisconsinWauwatosa
NUMBER OF ROOMS
198
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SONESTA MILWAUKEE WEST WAUWATOSA $91 ($̶1̶3̶8̶) - Prices & Hotel Reviews - WI

Frequently Asked Questions about Sonesta Milwaukee West Wauwatosa
Which popular attractions are close to Sonesta Milwaukee West Wauwatosa?
Nearby attractions include Mo's Irish Pub (0.6 miles), JoJo's Martini Lounge (0.7 miles), and Jackson's Blue Ribbon Pub (0.7 miles).
What are some of the property amenities at Sonesta Milwaukee West Wauwatosa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sonesta Milwaukee West Wauwatosa?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Sonesta Milwaukee West Wauwatosa?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Milwaukee West Wauwatosa?
Conveniently located restaurants include Innovation, Suburpia, and Habanero's Mexican Kitchen.
Are there opportunities to exercise at Sonesta Milwaukee West Wauwatosa?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Sonesta Milwaukee West Wauwatosa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Milwaukee West Wauwatosa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Milwaukee West Wauwatosa?
The staff speaks multiple languages, including English, Spanish, and Greek.
Are there any historical sites close to Sonesta Milwaukee West Wauwatosa?
Many travelers enjoy visiting Tripoli Shrine (4.8 miles), Kneeland-Walker House (2.2 miles), and The Eschweiler Buildings (1.5 miles).
Is Sonesta Milwaukee West Wauwatosa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.