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Extended Stay America - Milwaukee - Wauwatosa

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Traveler (18)
Room & Suite (18)
Dining (1)
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Overview
  • Excellent28%
  • Very good16%
  • Average22%
  • Poor16%
  • Terrible18%
Travelers talk about
AMENITIES
Free Wifi
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Self-Serve Laundry
Free Parking
Breakfast included
2 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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LanguageEnglish
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All reviewsmayfair mallsimple coffeedenny's restauranthelpful front desk staffother guestsmilwaukee areaconvenient locationfull kitchenwalking distancemicrowave
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1 - 5 of 50 reviews
Reviewed March 16, 2018

The Staff is always great. The Cleanliness of the room, housekeeping could use a lot of training. Hair in the tub & on the floor, & stove. This is not the first time I have experienced poor cleanliness. I like the fact that you have...More

Review collected in partnership with Extended Stay
Thank 642michelek
Response from 00esa, Manager at Extended Stay America - Milwaukee - WauwatosaResponded March 17, 2018

Michele, thank you for being our guest at Extended Stay America. We're glad that your encounter with our staff was pleasant and that your overall stay was enjoyable. However, please accept our apology for the cleanliness issue you experienced in your room. We're working with...More

Reviewed March 3, 2018 via mobile

Clean rooms. Comfortable beds. Staff extremely friendly and knowledgeable. Grab and go breakfast didn't have much available, at 8am and nobody was in a hurry to replace missing items. Morning clerk was disheveled and a bit dirty.More

Thank Juliet T
Response from 00esa, Manager at Extended Stay America - Milwaukee - WauwatosaResponded March 4, 2018

Juliet, thanks for the wonderful feedback. We are happy to know your stay with us was enjoyable and that you were impressed with your clean room. We have shared your concern with our team to ensure happy guests is our number one priority. It was...More

Reviewed February 23, 2018

When you first walk in, the smell of old stale smoke is very strong. They say all of their rooms are non-smoking, but it doesn't smell that way. The smell went into the room I was staying. The sheets weren't changed between the previous guests...More

Thank totallyhonest1002
Response from 00esa, Manager at Extended Stay America - Milwaukee - WauwatosaResponded February 24, 2018

Thank you for your review. Although you liked our front desk service, it was disheartening to read about the cleanliness issues you encountered in your room. We take these concerns seriously and please be assured this has been discussed with our housekeeping team to avoid...More

Reviewed January 18, 2018 via mobile

1. Feces on toilet seat 2. Most lamps did not work 3. 3 towels & 3 pillows for 2 people 4. Asked for kitchen set. 1 dish towel & 1 soap packet. No dishcloths 5. Sheets were questionable 6. Left early. Too depressing 7. Writing...More

Thank Colleen F
Response from 00esa, Manager at Extended Stay America - Milwaukee - WauwatosaResponded January 18, 2018

Colleen, we are sorry you experienced so many difficulties during your stay with us, and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. Please feel free to contact...More

Reviewed January 2, 2018

When I first arrived my room was to be ready by three pm when I arrived and checked in was told that my key to my room did not work so had to wait for that to be fixed before I could get into my...More

Review collected in partnership with Extended Stay
Thank D1415IGbryanc
Response from 00esa, Manager at Extended Stay America - Milwaukee - WauwatosaResponded January 3, 2018

Bryan, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
$80 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$80 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (18)
Room & Suite (18)
Dining (1)
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Room Tips
"Stay somewhere else."
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"Ask for an upper level so you don't hear everyone walking around above you."
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"Good location"
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"Corner rooms are large with dual windows."
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