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As travel nurses, we stayed at this facility for 16 weeks. Not once was the room ever cleaned. They offer room cleaning once a week, but never did it. When staff was approached, they never had a resolution. Mold on the shower curtains. Entire room,...More
We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will...More
Old and dingy room. Cheap linens. No coffee in room. Not even an ice maker. Clearly designed for long stay as no housekeeping for two day stay. Room dirty. No pool or exercise room. Access road in disrepair. Package muffins and snack bars for 'grab...More
Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is...More
Staff was absolutely remarkable! The rooms were nice and clean. Management truly were great! If I could suggest any changes I would suggest the upgraded their breakfast. The simple coffee and muffin just don't fit with the level of the hotel.More
waynet, it's so nice to read the review about your stay at Extended Stay America - Milwaukee – Wauwatosa. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We value your suggestion in regard to the...More
The ESA Website lists a lot of amenities, such as a hot tub, pool, and a fitness center, but it's not until you select a particular location that you find out what they really have, and at Wauwatosa it's none of the above. Check in...More
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More
Was told at checkin that there was a hot breakfast available till 9:30 am.had to go down to the front desk to get a hair dryer because the one that was in the room didn't work.at 9:00 am they were putting away the hot breakfast.it...More
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will...More
"Ask for an upper level so you don't hear everyone walking around above you."
"Good location"
"Corner rooms are large with dual windows."
"Lots of road noise and barking dogs. Rooms that don't back up to the freeway are quieter."
United States
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