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Extended Stay America - Milwaukee - Waukesha

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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
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Waukesha, Wisconsin
Reviewed 3 weeks ago

Highly professional, personable and efficient staff. Kitchen with refrigerator, stove top, microwave, sink along with food preparation and eating accessories. Spacious, clean and modern room with large windows and wide screen TV offering a variety of channels. Quality bathroom facilities with plenty of towels, wash cloths and personal supplies. Large parking lot in a secluded well landscaped and fully lighted...

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Helpful?
Thank keithgunkel
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

The team and I appreciate your remarks. We are pleased to read your positive comments regarding the service provided by our staff and your satisfaction with your room accommodations, especially the fully equipped kitchen as an amenity. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the...

Waukesha, Wisconsin
Reviewed 4 weeks ago

I couldn't ask for a better place to stay!!!! When we arrived the staff was very efficient and fast! They gave us a good room. We had to come in town for an Aunt that was hospitalized and wanted to be with family. We didn't have to worry about nothing our dishes were put in our room, the General Manager...

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Helpful?
Thank luvemyfamily
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Your feedback is important. Thank you for sharing. I am pleased with our staff for providing you with a positive welcome when you arrived. It is also good to know you had a comfortable stay at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Jefferson, Wisconsin
Reviewed November 29, 2016

I relocated for work, and needed a place to stay for 2 months. Booked Extended Stay America ahead of time, and at first it looked ok, but then after arrival things began to go down hill. I was told that the room would be cleaned every 8 days. I asked for new towels after a week, expecting my room to...

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Helpful?
1Thank Doctor_Ratz
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for your recent review of your stay. I am so disappointed that you did not receive cleaning, that there was garbage in the hallway, as well as barking dogs and noisy guests. Please accept my apology for all of these things. In response to your feedback, I have spoken to our staff in an attempt eliminate these issues...

Reviewed November 12, 2016 via mobile

Got a good deal on room for a couple of nights. The room was clean and a nice size compared to other hotels. Front desk people were friendly and helpful. The smokers who hang out by the front door are no where near the 100 feet from entrance which made it disgusting to walk about 3-8 people and smoking. Posted...

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Helpful?
Thank Andrew T
Waukesha, Wisconsin
Reviewed September 3, 2016 via mobile

When you wonder about a hotel, you read reviews, right? Well here's one that'll hopefully help you decide. We moved in a few weeks ago and expect to stay a few more. We're writing the review now because complaints and compliments are fresh on our mind and we think a clear review would be the most helpful. Here's the ins-and-outs...

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Helpful?
1Thank mvarn182
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about your experience. It is refreshing to see you were given a "home away from home" experience at our hotel. Also the excellent customer service and clean, comfortable room accommodations you received are satisfying. Thank you again for your kind words. The...

Waukesha, Wisconsin
Reviewed August 25, 2016

This hotel offers a budget friendly stay with discounts for longer term guests. The property itself is clean and a decent value, but the amenities are and service are very frustrating. The hotel offers amenities like dishes and coffee makers, but you have to ask for them. They are not in the room otherwise. The first time I checked in...

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Helpful?
Thank aisingularity
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our cleanliness and great value; however, we apologize that the WIFI was not better, your dishes were not brought to your room, and our staff was unavailable. I discussed your comments with the team, and we are dedicated to improving these...

Dittmer, Missouri
Reviewed August 21, 2016

They have remodeled this past year and at least our room had no carpet, just tile in BR and hardwood or laminate in rest of area. Everything was clean and fresh Although apparently the kitchen plumbing was done by a left handed plumber as the faucets turned backward of what I am used to. Cost was comparable with other hotels...

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Helpful?
Thank Karen P
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Your feedback is very important. It is great to see you found your accommodations clean and comfortable while getting a good deal for the price you paid. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Troy, Michigan
Reviewed July 21, 2016

The hotel was nice. Plenty of carts, easy to get to your room. The "breakfast" is consistent with other hotels of this nature in that it's pre-packaged grab and go items and apples. I appreciated that they didn't lock the goods up exactly at the end of the "breakfast" like most places do. There wasn't hot water for my kids...

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Helpful?
Thank tjustman2016
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

We appreciate you sharing your comments about your stay at our hotel. I am pleased to see you enjoyed your stay and that our staff was more than accommodating for you and your family. Our staff will be informed about the smokers at the front entrance so the odor will not become a nuisance to other guests. Thank you again...

Reviewed July 20, 2016 via mobile

My hubby and I have spent a month and a half while we look for an apartment. Everyone from housekeeping to front desk to manager has been absolutely awesome. The peaple r what makes a businesses great and because of that i rated as excellent.

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Helpful?
Thank Tammy M
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you and your husband have enjoyed our wonderful staff during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again soon.

Waukesha, Wisconsin
Reviewed June 23, 2016

I have only been here 2 weeks now, the bed is hard, tv very small and too low to even see while in bed but what really inspired me to write this review- the fire alarm has gone off 4 times in 6 days. When I called front desk there is no apologies just wise crack comments by rude staff!...

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Helpful?
Thank dkwwing71
Manager_11525, Manager at Extended Stay America - Milwaukee - Waukesha, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your bed is hard, that the fire alarm went off numerous times, and that the staff member was rude when questioned about the fire alarm. This should not happen. To prevent this from occurring again, I spoke with our front desk staff and had the...

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11 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Milwaukee - Waukesha

Address: 2520 Plaza Court, Waukesha, WI 53186-1819
Location: United States > Wisconsin > Waukesha
Price Range: $71 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Milwaukee - Waukesha 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay America Waukesha
Extended Stay Waukesha
Waukesha Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Milwaukee - Waukesha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The entire building including all the rooms was completely renovated January 2016.”
 of 5 bubbles keithgunkel, 3 weeks ago | Read review
“Very quiet on all three floors, clean”
 of 5 bubbles luvemyfamily, 4 weeks ago | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question