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The Country Springs Hotel

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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Antioch, Illinois
Reviewed August 10, 2015

An enjoyable place to go for an overnight stay, within approximately an hour's drive from Lake County, IL. We had 5 adults and 5 kids, ages 1-13, stayed in adjacent, double-queen suite rooms, which were nice and clean. The kids loved the water park and the game room, and the free, well-stocked continental breakfast buffet. The water park had enough...

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1Thank Julie L
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Julie L: Thank you for taking the time to write a review about Country Springs Hotel. We are glad that you found your guest rooms to be nice and that the kids loved the Water Park and Arcade. As for our lifeguards, they take the responsibility of protecting the safety of guests very seriously and we appreciate your positive...

Maple Grove, Minnesota, United States
Reviewed August 8, 2015 via mobile

We booked three nights here while we visit the Milwaukee area. The reservation was for a room with one king bed. The clerk at checkin told me they had a standard room with two queens, and that they don't guarantee availability of kings. I asked her to see if there were any and voila! they had one, but it took...

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1Thank MNMarie
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear MNMarie: Thank you for your review of the Country Springs Hotel. We are glad that the kids enjoyed the water park during your stay. We are sorry to hear that you didn’t feel the bed in your guest room was comfortable and that you didn’t enjoy the breakfast buffet. I have passed this along to our management team and...

Milwaukee
Reviewed August 3, 2015

I've stayed at the Country Springs hotel many times over the past 10 years and for the most part the customer service staff have been very helpful when coming to booking my rooms. The last two times I've stayed have been terrible from start to finish. The first time I thought it was just a fluke, but after it happen...

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Helpful?
Thank Bronzbeauty
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Bronzbeauty: Thank you for writing a TripAdvisor review about your stay. We appreciate that you have visited Country Springs Hotel on many occasions over the past ten years and are happy to hear that your three children had a great time in the water park. I apologize for the long hold at the time of booking and want to...

Boston, Massachusetts
Reviewed August 3, 2015

I stayed here the night of my brother's wedding with my fiance, my sister, and my sister's boyfriend. We shared a room with two double beds and used it only as a place to sleep. The room was a bit dingy and the air conditioner was very loud, but we were all tired enough to sleep through it. The beds...

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Helpful?
Thank emmyschmemmy
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear emmyschmemmy: Thank you for taking the time to write a review about your stay at the Country Springs Hotel. We are glad to hear that you enjoyed the water park with your nephews but disappointed to see that your guest room did not meet your expectations. We wish we would have had the opportunity to have our maintenance department...

Carmel, Indiana
Reviewed July 30, 2015

Our family of 5 stayed here while one our kids was attending a sports camp nearby. Our younger boys enjoyed the water park. The rooms was a little run down and dated. The bathroom was large and had a nice tub, but musty and visible mold in the shower. The coffee maker was absolutely gross... after having some intestinal issue,...

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Thank ACarmelCouple
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear ACarmelCouple: Thank you for your review of the Country Springs Hotel. We are very happy to hear that your boys enjoyed the water park during your stay but are disappointed to hear about the issues you encountered with your guest room. We wish we would have been able to address these concerns during your stay. Please feel free to...

Eufaula, Alabama
Reviewed July 30, 2015

We chose this place due to the water park and attached hotel for a short overnight stay. It was also fairly close to home. My little ones loved the waterpark. It is not overly large, which we actually preferred (easier to watch the little one). It did, however, get extremely crowded during the day. The actual hotel room was OK...not...

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Thank pazyamore
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear pazyamore: Thank you for writing a review about the Country Springs Hotel. We are happy to hear that your children loved the water park and that it was the perfect size for your family. Also, we are glad to see you appreciated the mini fridge in your room (all guest rooms and suites have a microwave and refrigerator). Thank...

Milwaukee, Wisconsin
Reviewed July 29, 2015

Beautiful indoor waterpark with plenty of lifeguards, lifejackets and towels for everyone! We felt very comfortable with a four year old boy and seven year old girl and even lost sight of them a few times. There were so many lifeguards around and that made the whole experience a great one! Go Monday to Thursday as they raise the price...

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Thank dlw1420
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear dlw1420: Thank you for the great TripAdvisor review! We are glad that you enjoyed your visit to the water park and that you appreciated the lifejackets, towels and number of lifeguards. You are correct that we offer day passes on most days of operation and that the pricing is: Monday – Thursday $16 per person and Friday – Sunday...

West Bend, WI
Reviewed July 26, 2015 via mobile

I was extremely disappointed with our stay here. We checked in, went to our room and noticed there was a half eaten candy bar and partial wrapper between the night stand and bed. The bathroom wasn't clean either. Strands of hair were on the floor and one in the sink. Bathroom lights burned out as well. There was also black...

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1Thank mandyjean8
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear mandyjean8: Thank you for providing feedback about your recent stay. We sincerely apologize for the issues you encountered and wish we would have had the opportunity to address them during your stay. I would be happy to discuss your concerns further and can be reached via the email address listed below. Thank you, Tiffany Woodward twoodward@countryspringshotel.com

MN
Reviewed July 24, 2015

we stayed with our 2 grandkids ages 6 and 8 and they loved the waterpark. It is small, nothing like the huge waterparks in the dells but it is wonderful for the little ones. Lifeguards were abundant and constantly on the move watching the kids. It is small enough where you can sit at a table and see the kids...

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Thank mitaliano
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear mitaliano: Thank you for the review! We are very happy to hear that you and your grandchild had a great time at The Springs Water Park. With over 45,000 sq ft of splashtacular fun, we feel that the park offers something for everyone. We are also happy that you found our staff to be very friendly and helpful. As...

Seymour, WI
Reviewed July 18, 2015

Kids will have fun at the 45,000 square foot water park. Waterpark has a large arcade next to it. Rooms were clean & comfy. Sound was never an issue, never heard the other guests. In addition to the waterpark, there is also a swimming pool in a different part of the hotel. There is a workout room that has an...

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Thank WIBob54165
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear WIBob54165: Thank you for writing a detailed review about the Country Springs Hotel. We are pleased to hear that you had a great time at The Springs Water Park and that you found your guest rooms to be comfy and clean. You also mentioned in your review that the property has an arcade, indoor swimming pool, fitness center, and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more   less 

Additional Information about The Country Springs Hotel

Address: 2810 Golf Road, Waukesha, WI 53072
Location: United States > Wisconsin > Waukesha
Price Range: $98 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Country Springs Hotel 2.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Country Springs Hotel
Country Springs Waukesha
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Questions & Answers

Here's what travelers have asked, with answers from The Country Springs Hotel staff and other travelers.
7 questions
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Questions? Get answers from The Country Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Many families- don't expect complete quiet.”
sanchemx, 4 weeks ago | Read review
“Stay somewhere else”
byronb729, 4 weeks ago | Read review
“Pick something on the east side of the hotel, second floor. Farther away from the water park, but gives you a quieter night of sleep.”
  • Mini-fridge, Coffee Maker, and Microwave
  • Caked on layers of paint on bathroom door with flakes missing.
  • Very small sink area.
  • A bit dated. Pastels and impressionist paintings have a '90's feel.
  • Loose tile.
W8009LHtims, Mar 18, 2017 | Read review
“The Executive suites are nice, wifi is spotty”
JenC838, Feb 12, 2017 | Read review
“Governors suite could be nice with updates, corner with balcony”
F5175KEjeffb, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question