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The Country Springs Hotel

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The Country Springs Hotel
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279 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Twin CIties, MN
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is in need of serious updates. Our room was on the ground floor and had a door out to the courtyard. You could see daylight around the door, which allowed various bugs into the hotel room. We were lucky enough to have a room that was reasonably clean. Others staying in the same party had to change rooms... More 

Helpful?
Thank JDTracy1
Milwaukee, Wisconsin
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a great trip I enjoyed it except the fact that the internet service was poor and the bar in the pool area was contradicting it stated that it closed a 9:00 pm so around 8:15 am me and my spouse went up to grab the money and around 8:35 we were told it was closed I told the... More 

Helpful?
Thank Connie569
CSH2810, Manager at The Country Springs Hotel, responded to this review

Connie569: Thank you for your review and for choosing to stay with us over Labor Day Weekend. We are happy to hear that overall it was a great trip. We are sorry to hear that you had an issue with the wireless internet and for the inconvenience you encountered due the hours of the bar in the water park. It... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Despite getting the Governors Suite, the sofa and sleeper were sad. Sleeper felt like a box spring and sofa should not even be donated. Breakfast was nice and the complex was fine. Givens the choice between nice water park or room, I guess I'd say water park so if go again and mY bring an air mattress.

Helpful?
Thank Jje8
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Jje8: Thank you for taking the time to write a review on TripAdvisor. I am glad to hear that you enjoyed the water park but disappointed to hear that the sofa sleeper in your guest room did not meet your expectations. I have shared your comment with our maintenance and housekeeping team so we can address this. If you... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding. The room was outdated, shower drain was backed up and there was no fan in the bathroom so there was mold on the ceiling. The waterpark was fun though and nice for kids. Rest of the hotel could definitely be updated.

Helpful?
Thank Laura A
CSH2810, Manager at The Country Springs Hotel, responded to this review

Laura A, Thank you for the review and the candid feedback. While we are happy to hear that you enjoyed the water park, we are sorry to hear about the issues you encountered with your guest room. Please know that I have shared your review with our team. If you would like to discuss your stay further, please don't hesitate... More 

Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I took my grandkids, ages 3 and 5, for a mini vacation before the start of school. Since the waterpark is adjacent to the hotel, we decided to stay there because it was convenient. If I were to return, I'd stay somewhere else and use the waterpark as a day trip. The waterpark is very nice, especially for little kids.... More 

Helpful?
Thank ChrisD0304
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear ChrisD0304: We appreciate you taking the time to provide us with feedback on your stay. While I am very happy to hear that you and your grandkids enjoyed the water park and felt the lifeguards and water park staff was friendly and attentive, I am very disappointed to see the issues you encountered with your guest room and our... More 

Travelers are raving about these Waukesha hotels

Rhinelander, Wisconsin
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 13, 2016 via mobile

Stayed at the hotel for a wedding and discovered that the sink has extremely poor drainage. It took quite a few minutes for the bathroom sink to drain. That is very disgusting to see. It's late at night, so calling someone to come try and clear up isn't an option. Also bathroom tub floor is so slippery I was afraid... More 

Helpful?
1 Thank wifeofdcalumni
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear wifeofdcalumni: Thank you for taking the time to write a review. We are sorry to hear that you had an issue with the bathroom sink in your guest room and wish we would have had the opportunity to address your concern during your stay. If you would like to discuss your stay further, please don't hesitate to contact me... More 

Round Lake Beach, Illinois
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 13, 2016

Once again I received is exactly what I expected. Courteous staff throughout.the building. I'm just in awe though at how diligent the younger life guards are and nothing breaks their focus. The continental breakfast was just as described and fitness room equipment worked. The only grief I found is the internet connection in the rooms (I was in #109). If... More 

Helpful?
Thank Christopher F
CSH2810, Manager at The Country Springs Hotel, responded to this review

Christopher F: I am delighted to hear that you had another good experience at the Country Springs Hotel. I will be sure to let our lifeguards and staff know how much of an impact they made on your visit. I apologize for the issue you encountered with the internet connection in room 109 and have shared your feedback with our... More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

This is a large hotel and conference center. The rooms are nice and clean. Nothing special but nothing bad. The pool is very nice and the water park is awesome. We were their with our 15 year old son and one of his friends and they had a blast in the water park for 2 days. The staff is also... More 

Helpful?
Thank Craig R
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Craig R.: We appreciate you taking the time to provide us with feedback on your recent stay. We are happy to hear that you found your guest room and the indoor pool to be nice. We are also glad to hear that your 15 year old and his friend enjoyed the water park and that you felt our staff... More 

Morgantown, Indiana
1 review
3 of 5 stars Reviewed August 3, 2016

No big complaints...I would like it if when the words executive and suite are put together to see a few perks. Like; 2 bottled waters, a coke, diet coke and a sprite in the fridge. A splurge would be a cheese, nuts, gourmet popcorn and fruit basket on the counter. In this day and age it should be easy to... More 

Helpful?
Thank dawnstubbs18
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear dawnstubbs18: Thank you for taking the time to provide us with feedback. Please know that I have shared your comments with our management team. We hope you consider staying with us in the future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

Marshfield, Wisconsin
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 30, 2016 via mobile

This is a nice budget Waterpark resort. You get what you pay for. The water park itself is very nice, not super busy and great for kids under 12. The rooms could use a little updating, especially the doors. You can hear every word from people in the hallway. I read a lot of bad reviews on this place and... More 

Helpful?
Thank Matt S
CSH2810, Manager at The Country Springs Hotel, responded to this review

Matt S: Thank you for taking the time to write a review on TripAdvisor. We are happy to hear that your family had a great time in the water park and that you felt your stay was a good value. We hope you visit us again in the future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more   less 

Additional Information about The Country Springs Hotel

Address: 2810 Golf Rd, Waukesha, WI 53072-5449
Location: United States > Wisconsin > Waukesha
Price Range: $83 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Country Springs Hotel 2.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Country Springs Hotel
Country Springs Waukesha
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