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BEST WESTERN Waukesha Grand

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1 room 2 adults 0 children
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257 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Waukesha, Wisconsin
Reviewed 3 days ago NEW

We live local and decided to have a night away from our children. Kids running in the hallways, playing with remote control cars, in the hallways. I was actually run into with the car, no apology, and no parents around. Our room was entered by housekeeping twice before 9 am. They don't knock! They open the door, and then tap...

Review collected in partnership with Best Western
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Helpful?
Thank 437shillam
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

I am so sorry that you didn't enjoy yourselves here this weekend. I will talk to my housekeepers about entering guest rooms without knocking, there is NO excuse for that.

HOTEL’S FAVORITE REVIEW
Reviewed December 28, 2016

First this hotel is well maintained and the decor is up-to-date. Large clean rooms, free wi-fi, flat screen led tv. I stayed overnight so that I could bring my dog to the vet specialty clinic nearby the following morning. I knew the procedure scheduled would require all day. When I first checked in I asked the night shift desk person...

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Helpful?
Thank Debbie A
About Hotel's Favorite Review
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. I am so glad that we were able to accommodate you and your dog, and I hope everything went well with the procedure at the vet. All of us here consider each other as family, and we treat our guests...

Sturgeon Bay, Wisconsin
Reviewed 1 week ago NEW

Very friendly and helpful staff - made our stay very nice - very convienent room for coming and going and breakfast area was suggested by staff and worked out great for us. Nice parking area too. Thank you!

Review collected in partnership with Best Western
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Helpful?
Thank jibsheet11
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. I'm glad that you enjoyed your stay as much as you did and that you and your guests were comfortable during your stay. We like our guests to feel 'at home' as much as possible. Thanks again and we look...

Cherry Valley, IL., United States
Reviewed 2 weeks ago

I travel 50 weeks of the year for work, so when it comes to comfort & cleanliness I am very fussy. This place was soft on the eye. Hot tub very nice, pool very nice, bed was comfortable. Staff were pleasant. Only complaint was they would begin to pick up breakfast food before 9:30am. also I think they could offer...

Review collected in partnership with Best Western
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Helpful?
Thank O6536KKmarys
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. I'm glad that you were able to enjoy some of our amenities such as our pool and hot tub. I will pass your comment regarding Brian's excellent service onto him. Thanks again and we look forward to seeing you again...

La Crosse, United States
Reviewed 2 weeks ago via mobile

I rushed to Waukesha to be with my sick college daughter. We retreated to the Best Western for two nights and it was so perfect. Recently redecorated rooms. Very nice and helpful staff. Not a fancy breakfast but very well stocked with hot and cold offerings. And blissfully quiet. Just a really great find for the price. Highly recommended.

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Thank Sanna Y
Stockton, California
Reviewed 2 weeks ago

Hotel is right next to the highway but you wouldn't know it because so well insulated you don't even hear noise in hallway slept like a baby. Staff is very friendly and lots of different kinds of foods located around the hotel within walking distance. Very clean.

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly K
Chicago, Illinois
Reviewed 3 weeks ago

I was in town for a funeral and wanted to be close to friends. I chose to stay in Waukesha because it was central to shopping, dining and my friends. The bed was more comfortable than I was expecting. I only stayed the 1 night and I didnt use any of the amenities. It is very close to I94 however...

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Helpful?
Thank Becky870
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

I'm glad that you enjoyed your stay with us. We look forward to serving you again if your future travels bring you back to our area.

Winchester, United States
Reviewed March 21, 2017

Stayed at the same hotel (because of the very comfy bed), we were pleasantly surprised that our small pet was also welcome (for an additional fee). Our dog seemed to also enjoy the hotel. Breakfast should be prepared with a little more TLC because it was better last time we visited!

Review collected in partnership with Best Western
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Helpful?
Thank gailhT4556AB
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

We are glad that you enjoyed your stay as much as you did, and yes, aren't the beds amazing?

Arlington Heights, Illinois
Reviewed March 5, 2017

The beds are horribly soft and the pillows were too small. We will never stay here again! Woke up with pain in my neck and back! Also, the noise from teenagers hanging out in the hallways well after 11 pm was disturbing. Lastly, the walls are so insulated that when the room next to you or above you turns their...

Review collected in partnership with Best Western
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Helpful?
Thank Sandra R
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

By any chance did you mention your discomfort at all during your stay? If so we could have moved you to a different room to see if that suited you better. I'm sorry that you weren't comfortable, but if we had known we could have tried to help. Please let us know next time if we can accommodate you better....

Gilberts, Illinois
Reviewed February 15, 2017

We came for 1 night - Looks -Very nice and everything was very clean. We often stay at Best Western because we have had great experiences. The only negative was the mattress was very firm. A hot shower helped work out the kinks.

Review collected in partnership with Best Western
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1Thank Christine O
bwwaukesha, Assistant Manager at BEST WESTERN Waukesha Grand, responded to this review

I am glad that you enjoyed your stay as much as you did. We look forward to seeing you again if your future travels bring you back our way. Thanks again, Kellie Greuel Assistant Manager Best Western Waukesha Grand

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms

Additional Information about BEST WESTERN Waukesha Grand

Address: 2840 North Grandview Boulevard, Pewaukee, WI 53072
Location: United States > Wisconsin > Pewaukee
Price Range: $86 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Waukesha Grand 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Waukesha Grand Hotel Pewaukee
Best Western Pewaukee
Pewaukee Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Waukesha Grand staff and other travelers.
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Questions? Get answers from BEST WESTERN Waukesha Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms on the airport side of the hotel.”
Becky870, 3 weeks ago | Read review
“My room was on the 2nd floor and there was very little foot traffic in the hallways.”
F3380EKdebbiea, Dec 28, 2016 | Read review
“Great location”
mawerden, Nov 7, 2016 | Read review
“Great hotel - Just book it!”
TravelAgentQueen, Sep 22, 2016 | Read review
“We had a room next to everything...ice machine, pool, breakfast and across from the managers living quarters and was still very quiet.”
131sherryg, Sep 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question