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This is a nice property in a good location, but until the property is finished with renovations, I would not stay here.
A big draw for my daughter in staying here was the pool. It was closed. While I understand the need for renovations, I...More
My fiance and I booked the Riverwalk in December 2015. They had just announced that they will be converted into a Hilton Double Tree - By September 2016. Our wedding day is 5/20/17.
My fiance and I were so excited about the plans. We were...More
Thank Jessica M
Response from Patty C, General Manager at Riverwalk Hotel Downtown NeenahResponded May 11, 2017
I offer my sincere apology that your wedding plans were disrupted as a result of the renovations incurring at the hotel. It was our belief that the hotel would be remodeled in time for your event.
In 2016, design and construction approvals delayed the start....More
We made hotel reservations and were never told that the pool was shut down. We checked in and were never told the pool was shut down. The website said they were undergoing renovations and the pool would be closed thru February. We arrived March 4th...More
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded March 7, 2017
We apologize for the undesirable experience that you recently had during your stay. The General Manager has been alerted to this and will be e-mailing you regarding compensation for your troubles. If we can further assist you in this matter, please contact us directly. Phone...More
Stayed here last weekend. Initially had a few minor problems but they were quickly responded to and compensated by management. The staff is very efficient, friendly and gracious. This property is undergoing renovation and will become a Double Tree Hotel in the near future. Of...More
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded March 5, 2017
Thank-you so much for your review. We appreciate it when guests take the time to review their stay with us. We apologize for the minor problems that you experienced. Even though you were compensated, we strive not to have any problems for our guests. We...More
We stayed here the night before Christmas Eve to visit our family in Neenah. We booked one room for 3 adults with Hotels.com at $160/night. When we checked in, I mentioned that we'd like a "river view" if possible. The receptionist replied, "You booked through...More
Response from Kim M, Asst. Director of Operations at Riverwalk Hotel Downtown NeenahResponded January 21, 2017
We apologize that you were unhappy with your stay. We are currently undergoing a major renovation. I do not know the specifics of your situation, I am willing to speak to you about it if you would like to contact me directly. We thank-you for...More
$91 - $217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Accessible rooms ,
Non-Smoking Rooms ,
Number of rooms
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