Looked for a reasonably rated, closeby hotel for the concert. We were amazed by this hotel, in a building originally built in the late 1800's. Everything felt fresh and clean, yet with a lot of the original stonework and flooring. Staff was welcoming, rooms were comfortable, it was more than we were expecting. For the price we paid (about $100 plus taxes and fees) we will gladly stay again when we are in downtown Milwaukee. (Suggestion - if you are having breakfast near the end of their hours, opt for a fresh made breakfast by the chef, don''t think they freshened up the buffet in the last hour or so.)
We spent two nights here as we working our way back home to Virginia. Every staff member we encountered, to include the Valet service were very friendly and helpful. Valet service is $30.00 per day, it was worth it to me, now I didn't have to be concerned about parking. Cool looking building, nice and comfortable room, well maintained and decent Wi-Fi. We chose a corner room, an extra charge, but worth it. We also didn't hear any street noise. The hotel is located minutes from a lot of great bars and restaurants. Great stay.
This is arguably one of my best hotel stays in the US. Great architecture accompanied by smiling staff was a great start. The room is cozy with all basic amenities like coffee machine/ good wifi etc and the overall service was amazing. There is in room dining available in an HGI as well which was a WoW factor for me specifically in the US. I will look forward to my next stay here again. There is a pretty cool bookstore across the street if you are a book lover.
I booked meeting space to host a 2-day college event. Room pricing was expensive (downtown prices), so my team and I booked sleeping rooms off site. We were running a bit behind so decided to valet as that was the only option to park at the hotel other than a street meter. At the end of the day, one of my staff members approached the girl at the front desk to see if she can get her parking validated or comped as we were spending a couple thousand dollars on the meeting space. The girl talked to her in a condescending manner. She kept stating that the charge is $38 and she didn't know what validate meant or comp. If she didn't have the authority to do it, that was fine, but to be spoken to in the manner in which she spoke to my staff member was uncalled for. On another note, Laura and the 2 young banquet staff members were phenomenal!! They ensured our comfort and made us feel welcomed. I will use again, but will definitely be mindful of the valet charge and will do my best to avoid the front desk.…
This hotel is in a stunning historic building with high -ceilinged guest rooms. Overall we enjoyed our stay, but breakfast was a disaster. Half the tables in the room had not been cleared off, and the other half were occupied. There was one server running around trying to take care of everybody. Coffee urns were empty and the server acknowledge it would be a while before she could brew more. She also commented that there were only two cooks in the kitchen and it would be a while to get food out if we ordered. The problem here would be not with the people on staff- who were clearly working hard- but with management who don’t hire enough staff to cover a busy Saturday morning. On a positive note, we strolled up a block and a half on Broadway and had a fabulous brunch at Tupelo Honey. Prices were reasonable and food was excellent. Also to save quite a bit of money on valet parking, book in advance on Spot Hero and park half a block from hotel on Broadway. We paid $37 for two nights as opposed to $30 at the Hilton for one night.…
We have stayed at the Hilton Garden Inn Milwaukee Downtown many times over the last several years. The service has always been excellent, but never more so than our most recent visit. Kris and Tory greeted us by name as soon as we approached the front desk They acknowledged our Diamond status and provided us with a nice upgrade. The bartender was quite helpful. The breakfast server was awesome, and the cooks served up a fantastic breakfast. Housekeeping did a thorough job leaving our room immaculate, and they were polite and helpful when we greeted them in the hallway. We are eager to return!
We had an absolutely lovely time at the Hilton garden Inn- Downtown Milwaukee. The staff were all so helpful and accommodating, starting before we even arrived at the hotel. Lilly who helped get us checked in was so friendly and helpful; Andrew and Melissa at the bar late night were great and lent us a corkscrew; and Tory helped us prepare for our check out process. 11/10 would recommend this place based on the wonderful people and customer service alone, but the hotel itself was also so cute and felt like I was in Spain with the courtyard in the middle. Everything about our whirlwind wedding trip has been so easy and pleasant thanks to the Hilton staff who has helped us along the way!
The other night, I discovered a mouse in my apartment as I was getting ready for bed. Like any self-respecting woman, I screamed, freaked out, and went to the nearest hotel. Mike was working the front desk and was incredibly kind and understanding when I needed it the most. He also made checking in a breeze and got me to my room as fast as possible. I'm pretty sure he also gave me a free Diet Coke, as well. Thank you, Mike!
I ordered my favorite breakfast. Over easy eggs with home fries, bacon, toast and coffee. Everything was perfect! Which doesn't sound like much, but they're only a few seconds difference between perfectly done eggs and raw or overdone, and these were perfect! Lots of places in the area were serving all kinds of weird things, but I'm a traditionalist for breakfast, and Linda made me a great one!
Another great trip to Milwaukee! We always stay at the Downtown Hilton Garden Inn. The builder is beau, rooms at clean and lovely, and you can’t beat the location. Shout out to our ballet, Eriona! She’s the best.