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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Milwaukee Downtown
Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 63 hotels in Milwaukee
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Unwind at Hilton Garden Inn Milwaukee Downtown, located within the historic and iconic Loyalty building on north Broadway. Set in the heart of downtown Milwaukee, our hotel is 10 miles from Mitchell International airport and within walking distance of almost all major Milwaukee attractions. Head to the Bucks Arena to catch a game or rock out to your favorite band at SUMMERFEST at Henry Maier Festival Park. Relax in an inviting guest room with a microwave and refrigerator. Sleep in a Serta Sleep System® bed and wake up to a cooked-to-order breakfast. Snack on treats from the 24-hour Pavilion Pantry® or savor delicious American cuisine from The Garden Grill. With 8,800 sq. ft. of meeting space, this Milwaukee hotel offers the perfect setting for your business conference or special event. Catch up with work in the 24-hour business center and benefit from complimentary Wi-Fi throughout the hotel. Our modern fitness center offers the latest exercise equipment, so you can stay fit while you travel. Hotel Features & Amenities • Set in downtown Milwaukee, within walking distance of major attractions • Located in the historic Loyalty building on north Broadway • Cooked-to-order meals at the Garden Grill • 24-hour business center and complimentary WiFi • 8,800 sq. ft. of versatile meeting and function space
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Paid internet
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Contact
611 N Broadway, Milwaukee, WI 53202-5002
Getting there
Milwaukee Intermodal Station11 min
Rental CarsSee rental cars from $30/day
1,808Reviews16Q+A100Room tips
Reviews
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Popular mentions
From the moment you walk in, you will be pampered. Everyone says hello, and asks if they can help. The front desk attendants are warm and friendly. Sarah remembered our name during our stay, and always greeted us. The best compliment I can give her is I would hire her to run our customer service desk at my company. The old hotel has been completely updated and is charming. The locks are RFID and you just have to hold your card key near the lock, and it opens. Very handy when your hands are loaded. There is a "clean Room" seal label on the seam/crease of the door to let you know that the room has been thoroughly cleaned. The rooms are very large and bright. The bed cover is a warm and fluffy duvet. Much better than I expected, even for Hilton. Furniture is top notch, and the windows are huge, from floor to ceiling. Lots of light. The only negative point was the fitness center. I went in both days of my stay. The first day, there was a flood in the middle of the floor from the water cooler. It was leaking, and was getting worse. I reported it after the workout. There was a cabinet for towels, but no towels. Also, there was no wipes to clean the equipment. The two treadmills were very new, and worked great. The second day, I brought my own wipes. The flood had been cleaned up, but there still were no towels. Just disappointing. They need to keep a better eye on the fitness room.…
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Date of stay: October 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a corner room.
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Helpful
Hotel's Favorite
We had a wonderful experience at the HGI. First of all, it is a beautiful old building that’s been completely restored. It looks like an Art Nouveau era hotel, but the building was actually constructed in 1858. Still, they’ve preserved the charm (grand marble staircase, inlaid tile flooring) while upgrading the features to provide modern comforts. The hotel itself would be worth a shining review, however the staff is what really makes this place sparkle. Kris, Sarah, Anne and Adam all made sure we had what we needed and went above and beyond during our stay. We’d initially booked for two nights and had a hiccup in our arrangements, which caused us to stay an additional 7 nights. The front desk team, the housekeeping team, the valet team made us feel welcome and were attentive and incredibly helpful. I will stay here again, and I highly recommend it to Milwaukee visitors. Ps—the hotel is within two blocks of great dining options ranging from super casual to casual-nice to nice in various price points! Head to the Third Ward for dinner!…
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip: We were on the fifth floor and it was very quiet.
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Helpful
Response from Kris .Anton, Guest Services / Front Office at Hilton Garden Inn Milwaukee Downtown
Responded Sep 19, 2020
Hello CRoss121, Thank you for taking a moment to share your experience! Here at The Hilton Garden Inn, we are lucky to have this beautifully restored Loyalty Building, in the heart of Milwaukee Downtown! I am so thrilled you enjoyed your experience with us from the start to finish, and that our staff could be of service! Thank you again for choosing us, I look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Services Manager
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I am a huge travel snob. We booked three larger corner rooms with a promised “view” And we looked at a brick wall. Largely disappointed in the quality of room furnishings, thin sheets directly on mattress with no type of mattress pad and a comforter that hadn’t been laundered for some time. Hard rough pillows, glad I brought my own. Bed was comfortable Nicely appointed large bathroom, shower only. Booked this hotel because it advertised having restaurant/lounge area and arrived to find it closed...Also had people next door that partied until after 4am.... That being said, it is a beautiful historic property in a very walkable neighborhood. I was greeted as a Hilton Honors member, which is always nice, but I miss getting a complimentary water bottle, always thirsty at a hotel. …
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
I will have to agree with other reviewers, this hotel offers a minimum of services . While I appreciate their diligence in trying to make their hotel a safe environment during Covid, but I too feel that they are using Covid as an excuse to not offer anything extra, including breakfast. (Although it's advertised in the elevator that they provide a made to order breakfast.). Last weekend, we stayed at the Hilton in Madison, Wisconsin and they offered a beautiful breakfast. We ordered it the night before and room service delivered it to our room the next day. Although we felt safe staying here in spite of Covid, our experience was just mediocre at most. I recommend that you give this hotel more time before booking a room to ensure that they are again offering the nice amenities that Hilton hotels are known for.…
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Date of stay: September 2020
Value
Service
Sleep Quality
Helpful
Response from Kris Anton, Guest Services / Front Office at Hilton Garden Inn Milwaukee Downtown
Responded Oct 24, 2020
Hello 279kdhd, Thank you for taking the time to share your feedback on your recent visit with us. I am sorry we fell short of your expectations and I am disappointed we didn't meet up to the high standards I feel we are known for. I know things are a bit strange, but as you said we are trying are best to open things up and ensure a perfect stay for all guests. We did open our restaurant and are serving breakfast sandwiches everyday. We do hope as Milwaukee opens up, we too can start serving a more complete breakfast. I hope we can have the opportunity to further discuss your stay as I wish to rectify these issues. I can be reached at the phone number below or by my email. Thank you again for your feedback and for choosing us during your visit to Milwaukee. I hope to hear back from you. Yours, Kris Anton Guest Services Manager kanton@firsthospitality.com 414-271-6611
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I have taken a break from reviewing hotels as its just been too much work lately with the amount of traveling that I'm doing. That said, I think that it's important to recognize those hotels that are doing a good job during the current environment and also call out out those who have all but given up and are using Covid as an excuse to provide next to zero service even when permitted by local regulations and safe to do so. This hotel unfortunately is an example of the latter. I canceled a reservation at another downtown hotel and booked here SPECIFICALLY because the hotels local web page notes that although modified, this property IS serving breakfast. I am in the habit now of calling front desks of hotels a few days before arrival to find out if the hotel is being diligent in provide safe service and amenities, or just being lazy and throwing down the covid card. I didn't call this hotel because of the specific note on the property's page. Upon checkin, I asked how the breakfast is working these days. I was met with a stare then: [BINGO] "Oh there's no breakfast, there's a pandemic sir" Great, I should have just kept my reservation at a nicer hotel a few blocks away instead of trusting Hiltons' word as stated on their website. Aside of the breakfast, the building is beautiful. I am a fan of old buildings and I enjoyed the architecture and the employees were nice enough. To close, I'll say that I've had to travel during this whole thing and its apparent which hotels choose to try and provide a close to normal experience in a safe manner and which hotels are just lazy and have given up. I call it laziness because that's EXACTLY what it is. In Milwaukee, restaurants are allowed to be open with indoor seating provided sanitation efforts are being made. There is no reason legally or otherwise that the hotel is unable to serve breakfast. I can go across the street and pay for it with no problem but I certainly cannot enjoy the cooked to order breakfast that has been a trademark of HGI's. I can only assume that this hotels management doesn't want to recall employees or bother with the extra cleaning requirements. When things pick back up, customer experience is going to in large part dictate which companies and properties survive and which don't. My money's going to those who want to keep my business.…
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Date of stay: August 2020Trip type: Traveled on business
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Kris .Anton, Guest Services / Front Office at Hilton Garden Inn Milwaukee Downtown
Responded Sep 19, 2020
Hello W15RHchrisp, Thank you for taking the time to share your feedback on your recent visit with us. I am sorry we fell short of your expectations and I am disappointed we didn't meet up to the high standards I feel we are known for. I know things are a bit strange, but as you said we are trying are best to open things up and ensure a perfect stay for all guests. I hope we can have the opportunity to further discuss your stay as I wish to rectify these issues. I can be reached at the phone number below or by my email. Thank you again for your feedback and for choosing us during your visit to Milwaukee. I hope to hear back from you. Yours, Kris Anton Guest Services Manager kanton@firsthospitality.com 414-271-6611
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PRICE RANGE
$94 - $268 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWisconsinMilwaukeeDowntown
NUMBER OF ROOMS
127
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Milwaukee Downtown
Which popular attractions are close to Hilton Garden Inn Milwaukee Downtown?
Nearby attractions include Pabst Theater (0.3 miles), Historic Third Ward (0.2 miles), and Milwaukee Public Market (0.2 miles).
What are some of the property amenities at Hilton Garden Inn Milwaukee Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Garden Inn Milwaukee Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hilton Garden Inn Milwaukee Downtown?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn Milwaukee Downtown?
Conveniently located restaurants include Mo's A Place For Steaks, Swingin' Door Exchange, and St. Paul Fish Company.
Are there opportunities to exercise at Hilton Garden Inn Milwaukee Downtown?
Yes, guests have access to a fitness center during their stay.
Is Hilton Garden Inn Milwaukee Downtown located near the city center?
Yes, it is 0.1 miles away from the center of Milwaukee.
Are any cleaning services offered at Hilton Garden Inn Milwaukee Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Milwaukee Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Milwaukee Downtown?
Many travelers enjoy visiting Pabst Mansion (1.5 miles), Best Place at the Historic Pabst Brewery (1.0 miles), and Tripoli Shrine (2.2 miles).
Is Hilton Garden Inn Milwaukee Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.