I am writing this review specifically to compliment the wonderful service we had at the bar at the Hilton Garden Inn at the Milwaukee Airport. Linda Garcia, who was single-handedly staffing a very busy bar on a Friday night, was doing a fantastic job. She was simultaneously and courteously dealing with a patron who had fallen asleep at the bar, several lively couples who were watching sports, and families ordering food. Linda deftly made everyone feel welcome and ran the place like a pro.
I stayed here with 2 friends for a girl's weekend in Milwaukee. We picked this hotel at the advice of another friend who lives in the area. The room was very clean and well appointed. The pool and hot tub area were very nice. The business center was spacious and quiet. What we enjoyed the most was the outdoor area with the firepit. It was perfection on the crisp evenings that we were there. The staff was always kind and helpful. There was one woman who worked at the front desk that would give the air that she was being bothered until you asked her what you needed to ask her, then she was super helpful. I love that they include bottled water from the snack shop in the stay.
This Hilton Garden is doing it right. Clean rooms. Good food. Friendly staff. 100% meeting all expectations. I would highly recommend this hotel. It is near the airport with free shuttle. It is surrounded by many restaurants. It has a very welcoming lobby with bar. The outdoor lounge area with fireplace is very nice.
My family of five stayed one night. We used the pool and hot tub. We also had a delicious breakfast. It was a very clean and quiet hotel! Comfortable beds and the rooms had a mini refrigerator and a microwave.
Actually I got to the hotel at 2:15am after my return flight. It had been very foggy and had started to rain. We, my friend, who was going to pick me up, decided to be safe and get the room rather than risk driving in the fog. The hotel gave a discount, even with the last minute reservation. I called for the shuttle after retrieving my checked luggage. The driver picked me up in about 5 minutes. The woman working the front desk was so kind and gave me some bottled water and cheese popcorn after hearing how I’d had over a 5 hour layover and no snacks were handed out on my flight. The heat was on in my room and I got a great night sleep.
Nice clean hotel very close to airport but could barely hear the planes. Convenient for getting to downtown. Lots of free parking. Breakfast wasn’t included but rooms were cheap. On-site restaurant and bar. Pool and spa too. In warmer weather they have an outdoor fire pit. Great front desk staff they were very helpful
We booked this hotel last minute as we had to fly out of the Milwaukee airport for a very early flight. This hotel was in close proximity to the airport and even offered a shuttle to and from the airport. George, the shuttle driver was so nice and even dropped us off at a nearby restaurant and picked us up. The front desk employees were welcoming and even offered to make up breakfast boxes as we had to depart at 4Am. I was so impressed by the level of service this hotel offered and it was a welcome reprieve after our flight from O’Hare was canceled on Thursday night and we had to take a a coach bus from O’Hare to the Milwaukee airport on Friday. The hotel was clean and even had a restaurant that was opened from 5-10. The staff said the food was good , the menu was just limited. My friend and I had such a good experience we can’t wait to have a reason to come back to this hotel.…
I wasn’t made aware of policy to clean room only if asked. When I did ask it was past the required time to ask but I was told it would be cleaned anyway. However it wasn’t. When I notified front desk of situation, I was simply given an apology. No attempt to show appreciation for me as a valued Hilton Honors member.
Excellent location and very close to MKE airport. The staff is exceptional and provide great service. The property is spotlessly clean. The bar is a great place to relax after business travel with great staff.
Veruly kind staff with free shuttle service to and from airport. Comfortable and clean. Hate to see there is only rain head shower, but undestand that is standard in US. Would be a 5 star, but think it was a little bit expensive. I would say 4.5/5 rating.