Amber was so kind to our management group when we were there for a team building event at the Aloft Downtown. She had the challenge of entertaining our wild bunch every night after working/collaborating all day. She brought dice home so we had something fun to do at the bar! She made the stay very enjoyable, and our team will be back for the next summit for leadership because of her!
I am writing and just want to say that Hans the valet was an excellent servant and gave us exceptional service. Our car was picked up and dropped off in a timely fashion. The Aloft valet service is highly recommended!
Well, it might be cold in Milwaukee, but boy it is not cold when you’re around the excellent valet, Greg. He is warm and friendly, and made my valet parking experience at Aloft so smooth. Happy holidays!
By far the worst nights sleep I’ve ever had. We were in a corner room facing a city parking lot. We could hear people talking at normal levels. In addition to that we heard all of the yelling, all of the cars bumping their loud music and general traffic as if it were right there in the room with us. By about 3am things finally calmed down and we were able to get some sleep. In the morning I let the manager who know who offered her condolences and let me know they could have fixed it a number of ways. These solutions should have been offered at check-in knowing they put us in a room that would be loud. Instead it was only the next morning when I let them know. The manager let me know they have this complaint often. My suggestion is to get ahead of it at check in and offer the earplugs or sound machine right then. If you know it’s an issue why be reactive rather than proactive. The service at check in was ok. she wasn’t rude just not very welcoming. The beds and shower were pretty great.…
Stayed two nights for a Wedding downtown. As mother of the bride, I was happy to see everyone being very helpful, kind, understanding, clean and courteous. A very good experience. Dylan, Mike, Rico, Greg, Sharon are a few that were fantastic!
Nice hotel with a lot of social life around it. Friendly staff, clean rooms, great location. The Front Desk and valet staff were very helpful and accommodating. We would definitely stay here again and enjoyed the weekend.
Dylan Trapp was so kind and helpful when I asked him to park my car this weekend at the Aloft downtown Milwaukee. He drove my car with respect and parked it in a great location! I would recommend him to anyone staying at this Aloft!
Dylan trapp was excellent and very helpful as well as the rest of the vehicle service group. The front desk was respectful and accommodating. Overall great experience at the aloft hotel. I would highly recommend
Somekica was lovely and caring for guests. Rooms were clean, gym was clean, pool table was a blast and the overall appearance was nice. Will be coming back in the near future. Bars were walking distance.
I was on a business trip for a week. Somekica whipped up the best breakfast in downtown everyday. She was kind and understanding. A great gal. Thanks girl! Excellent customer service. Much appreciated.
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