We choose this location to be able to attend a couple of events that were within walking distance. The stay was amazing. The check in was great. The room was comfortable. Even with most of the hotel being filled with volleyball teams, the stay was quiet. My son was impressed with how glamorous everything was. He also enjoyed the wall that contained all the history of the place. Overall, I would be happy to stay here again if I have events in downtown Milwaukee.
Convenient location just off the interstates, adjacent to the conference center, and just down the street from the arenas and dining district. Friendly staff and clean, comfortable rooms. High floors on the east side have a view of Lake Michigan.
So grateful that our multi-day meeting went off without a hitch. Everyone was wowed at the creativity of the hotel. The service was welcoming and attentive everywhere we went. The best views in the city for a sunrise over Lake Michigan.
Very nice place...very grand and has a historic flair to it! The place has definitely been renovated and kept up! The staff is awesome and very attentive and the banquet staff was outstanding! My room was very nice, just wish there was a little bathroom space. If you need a bigger bathroom, let them know! The biggest complaint I have is the elevators with larger groups....if you are a large group be mindful that will be a bottleneck. Everything else was par for the course with a birdie or two!
Enjoyed the ambiance that the hotel has. So happy to see they have kept the original decor. While I saw in reviews complaints about the small bathrooms being built in early 1900's I would have not expected something bigger. Elevators were super-fast never really had to wait long. Rooms were clean and loved the fact that doors were again the original ones.
For an executive suite we had a broken bed and the toilet seat wouldn’t stay up. I went to lay on the side of the bed closest to the window in room #658, my feet were higher in elevation than my head. The mattress pitched towards the head board. I had to have my 5 year old daughter sleep on that side. Also, the pullout mattress in the other half of room had a urine stain on it. I’ve never had such a poor quality room as a Hilton diamond member. Nice place and great location otherwise. Great restaurant( miller time pub and grill) attached to the hotel. Either way had a great time at monster jam in Milwaukee WI with my family.
Horrible customer service, an employee from the hotel stole my identity for a booking. The hotel thought it was entertaining and did absolutely nothing to resolve this. Avoid this hotel! Double check your account and reservation. I was an honors member too.
I stay here for the convenience of the covered walkway connecting to the WI Center. We stay for Volleyball tournaments. Staff was very friendly. Have to pay for parking in ramp & no pool. Could hear the people next door on first night so walls are thin. Liked Sports Bar/Restaurant Miller Time in hotel but had limited menu & expensive. Love Starbucks in hotel. Ask for refrigerator - no microwave in room.
I am a Hilton Honors Diamond member, and as such I like to stay in different properties across Hilton's portfolio when I visit particular cities. Having been to another place in the chain a block away, I decided to try this Hilton. First, it comes very convenient when arriving/leaving the city by train (or bus), as the Intermodal station is just a few blocks to the south. The hotel itself is located along Wisconsin Avenue, the main drag through the business district. As I always do, I checked in digitally and chose a room the day before my arrival. With my status I had received an upgrade to a Superior room. However, I got to town in the early afternoon and did some walking and riding of the HOP streetcar before walking over to the hotel on a very cold day. I still got there before 3 PM, so the room chosen was understandably not yet ready. The front desk was accommodating and found me another room with the same upgrade. I was pleased with the room location still being far from the elevators and high enough to be quiet. The art deco building sports 6 elevators, which move very quickly so there was never much of a wait during my stay. The room was certainly large enough for me to spread out for my short stay. However, the bathroom was relatively small, with not much space to put down my toiletries. The shower was OK, and I had no issue with available hot water. I did notice some cobwebs up where the walls meet the ceilings. Housekeeping needs to take care of this to make the hotel more welcoming. Yes it's an old building but it doesn't have to be that authentic. I did not partake of any of the restaurants for dinner, opting instead for an app delivery service. I did have the breakfast buffet in the morning,. The food was delicious and the staff was friendly. My stay was satisfactory, but not perfect. I did appreciate the upgrade and the decent night of sleep.…
Stayed here for one night, beautiful Art Deco hotel from 1928. Enjoyed looking at the timeline history part near reception. Staff friendly, room clean with everything you needed. Room could do with a freshen up but it is an old hotel. Breakfast is extra in the cafe part.
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