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Holiday Inn Milwaukee Riverfront

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574 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Milwaukee Riverfront
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Showing 564: English reviews
Chicago, Illinois
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
2 of 5 stars Reviewed August 9, 2014

I made reservations in February for two rooms for the 4th of July weekend. At the time I made the reservations this was a Hilton property. We had stayed here before and loved it. A few weeks before our trip I went to my Hilton account to double check my reservations and saw that it had disappeared. I called the... More 

Helpful?
4 Thank lizzzg
Shalen L, Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Dear Lizzzg, Thank you for writing a review about your most recent stay with the Milwaukee River Inn. I am so sorry for the troubles that we experienced during your visit. As we acknowledge the Hilton did not inform individuals on the transition it was their goal for the smooth transition. We are under-going a multi-million dollar renovation and we... More 

Attica, Indiana
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 5, 2014

arrived at 2:00 in the afternood august 2nd-younger girl at desk said our room was not ready--other people were told the same-asked 1/2 hour later if room was ready she said no-asked again at 3:00 she said it was ready i forgot to tell you-room is dated badly- we had a river view room-not worth the extra money--room was clean... More 

Helpful?
1 Thank jon w
Shalen L, Manager at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for writing a review on your most recent stay with us at the Milwaukee River Inn, we are committed to customer excellence as the hotel is under new management and ownership. While this transition is difficult, in we are exciting for the contemporary style that our guests are asking for. We hope to see your in the near... More 

Pennsylvania
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 25, 2014

It's difficult to truly rate this hotel becaue it is under construction and in transition from a Hilton to apparently a Holiday Inn. I stayed here for business at a client's recommendation but it was not the caliber of hotel I would typically stay in and I would not stay here again. One thing that irritated me is that most... More 

Helpful?
1 Thank JIA-7
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your feedback! I apologize that your stay was not to your expectations. Yes, we are going through an extensive renovation which will make the property brand new from top to bottom. In regards to the cable, we did have an issue on one of the evenings and I am so sorry that it happened to be the... More 

GREENVILLE
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 24, 2014

I would steer clear until construction complete. Location is great, staff was courteous, but hotel is in between owners ( hilton to holiday inn), so lacks any perks or flair. Room was clean & comfortable but will be so much better once renovated. I would stay again once facelift is completed.

Helpful?
1 Thank car0linagirl19
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you so much for your feedback! Just to clarify, the hotel is not between owners but between brands. We have dedicated owners who are making this property into a fabulous place to stay! We completely understand the frustration during construction but truly hope you will be back with us post renovation to see the amazing transformation!! More 

Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 22, 2014

This hotel is going through construction/transition to Holiday Inn and I hope they also replace the staff while they are replacing everything else in the building. They did not tell me after calling several times before arriving and asking that there is a $50 hold per day for incidentals....What incidentals??? There is no room service, there is no store (just... More 

Helpful?
5 Thank ChellyMay98
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for your review and my apologies that we did not meet your expectations. Holding for incidentals is a standard practice in hotels and we have signage explaining to guests not to use debit cards as the bank can sometimes be a bit difficult to get authorizations released. In regards to your parents wedding, we wish them all the... More 

Georgia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 8, 2014

The place doesn't have the pretty views pictured, it was terribly under construction with no lobby or front entrance, a poor excuse for a business center with one very old computer, slow staff, etc. My Kindle was left in the room and never returned, and the staff were either unresponsive or rude and unapologetic about it. I booked it as... More 

Helpful?
6 Thank wonderwander0713
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

I apologize that your stay was not even close to your satisfaction. We are indeed in the midst of a renovation and you are correct in saying the hotel is under construction. In regards to the points, we are offering to give IHG points even though the hotel is not yet an IHG property. We do take pride in great... More 

Willoughby, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

We were a bit apprehensive about staying at the hotel because of the renovations. The hotel turned out to be a great stay. Sure, many changes taking place but...staff were friendly and professional (front desk, transportation, breakfast staff and cleaning staff). The hotel is in a great location, free parking and complimentary breakfast (a surprise to us). If you can... More 

Helpful?
2 Thank MihaSlovenia12
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you so much for your very kind comments! I am thrilled to hear that your stay was great despite being in our construction zone. You are correct, we are working towards an amazing product which will still offer free parking and free internet along with new food and beverage options, updated guestrooms and meeting space and a stunning new... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 22, 2014

I normally do not write reviews on anything, even after a bad experience but just felt I had to share. We stayed here while the hotel was under renovations. It was a construction zone that made guests very uncomfortable. The staff were very stressed and it showed. They did not answer calls to the front desk, room service or the... More 

Helpful?
3 Thank roadtrippi
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you for taking the time to review the property. You are absolutely correct in saying the hotel is in a construction zone as we are in process of a multi-million dollar renovation. I apologize for all the inconveniences you experienced during your stay but can assure you that it is not our standard practice. We are working towards a... More 

Chicago, IL
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 22, 2014

I did not realize the hotel was under construction, transitioning from Hilton to Holiday Inn when I checked in. Needless to stay the lobby area was a little daunting as it was actually a construction zone. However, services such as internet were available...and I appreciated the free Wi-Fi. Staff was friendly and helpful, and the Anchorage Restaurant was still serviceable.... More 

Helpful?
1 Thank KLMChicago_IL
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you so very much for your kind words and patience during our renovation! You are absolutely correct in your assessment as we work towards a new and magnificent product. The hotel is being completely redone and it will be stunning, offering multiple food and beverage options, brand new guestrooms, meeting space and an overall fresh updated look throughout. We... More 

Fond du Lac, Wisconsin
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 21, 2014

We were there because it was within walking distance of WI Beer Fest at Bayshore. Staff was nice, but confused. Room was clean with good bed and bedding. Buffet breakfast offered omelettes but no one was ever there to make them. Overall I would recommend waiting until rennovations are done.

Helpful?
1 Thank KerryLP
Shalen L, Director of Sales at Holiday Inn Milwaukee Riverfront, responded to this review

Thank you very much for your review. Yes, we are in the midst of multi-million dollar renovation and things are definitely on the move in the hotel. I apologize for the inconveniences you had during your stay but please know we are working towards a magnificent product! We would love to welcome you can the next time your travels bring... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located along the banks of the Milwaukee River and just minutes from the heart of downtown, the Holiday Inn Milwaukee Riverfront is the latest addition to the Greater Milwaukee scene. Enjoy a luxury selection of spacious guestrooms including deluxe rooms featuring impressive river views. From plush pillow-top mattresses and luxurious linens to premium bath products, our hotel offers a modern twist to a relaxing and peaceful stay. Whether traveling on business or just for leisure, our hotel's accommodations and amenities will exceed your every expectation. When staying with us take advantage of complimentary Internet access, complimentary parking, and an extravagant dining experience. Explore all of Milwaukee's rich history and settle in at our hotel after a day on the town. With a variety of local businesses, corporations, shopping and nightlife, there's plenty to do when visiting the Milwaukee/Glendale area. Guests can take advantage of our hotel's free shuttle service to local attractions and shopping within a three mile radius. The hotel has been designed to not only give guests easy access to the city's entertainment, but also to provide a serene environment with unparalleled hospitality. ... more   less 

Additional Information about Holiday Inn Milwaukee Riverfront

Address: 4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
Location: United States > Wisconsin > Milwaukee
Price Range: $129 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Milwaukee Riverfront 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hilton Milwaukee River Hotel Milwaukee
Hilton Hotel Milwaukee River
Milwaukee Hilton
Hotel Style:
#17 Business Hotel in Milwaukee
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