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Hotel Metro

411 East Mason Street, Milwaukee, WI 53202
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388 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Seattle
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 22, 2014

Hotel Metro is a historic hotel that has been upgraded. Stayed in the sixth (top) floor in a king suite. Large living room/lounge area is separated from bedroom by a 3/4 wall that curves for nice effect. Bed was comfortable, whirlpool bathtub and a shower. Hard to regulate the temperature (had to open the windows on a frigid Milwaukee January... More 

Helpful?
Thank JTSeattle
Kris_Willis, General Manager at Hotel Metro, responded to this review

Dear JTSeattle - Thank you for your review on TripAdvisor. Hotel Metro is part of Historic Hotels of America and the room size is amazing since we were first an office building! I also appreciate your comments on the heating as we are putting in new thermostats in all of our rooms, and we are targeting the troubled areas as... More 

Wabasha, Minnesota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

We LOVED our stay at Hotel Metro. This place has character. The room was large with a living room/lounge type area with a tv, two comfy chairs and a coffee table in addition to the fridge which was well stocked. The other side, separated by the 3/4 wall other users mention also had another TV. The bathroom was big and... More 

Helpful?
Thank Jenny H
Kris_Willis, General Manager at Hotel Metro, responded to this review

Jenny H., Thank you for taking the time to post your review on TripAdvisor. We understand you have many choices when staying in downtown Milwaukee and we are excited you chose Hotel Metro! When you come back to stay with us, our vintage London Cab runs guests to local entertainment venues on select days and then during the summer to... More 

Milwaukee
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 30, 2013

Very nice room but not much of view in our king suite. Well appointed, nice bed, good pillows. Room had a spa tub that may have accomodated two. Resonably priced for a dowtown hotel. Staff was friendly and check in was efficient. Ate a late night snack in the dining room and service was efficient and the food was good.... More 

Helpful?
Thank rgbartsch
Kris_Willis, General Manager at Hotel Metro, responded to this review

Thank you rgbatsch for your great TripAdvisor review on Hotel Metro! We appreciate guest(s) like you that take the time to tell us when we are doing a great job! Your review will be shared with our Rock Star employees so that they understand we made a difference in a positive way to our guests! We look forward to having... More 

Level Contributor
161 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 746 helpful votes
5 of 5 stars Reviewed December 23, 2013

The Hotel Metro is a quality 4-star hotel that is well suited for a business traveler or someone enjoying the Milwaukee nightlife. I was in Milwaukee on business, and chose the Hotel Metro for its central location. I was not disappointed. All of my meetings were within walking distance of the hotel. Valet parking is available at a reasonable rate,... More 

Helpful?
9 Thank STP1606
Kris_Willis, General Manager at Hotel Metro, responded to this review

Happy Holidays STP 1606!! Thank you for writing an awesome TripAdvisor review for Hotel Metro and the team!! We understand you have many choices in downtown Milwaukee when visiting and we look forward to your next stay with us. I wanted to give you a little information on our 3/4 walls in our suites since you had complimented on how... More 

Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 6, 2013

Second time staying here. Great retro hotel. Good restaurant, nice saltwater hot tub. Rooms very large with great amenities. Friendly staff. Place has some kinks like noisy radiators and thin walls which can be a distraction. Stayed in 502 which had two bedrooms but problems with the radiator. Small exercise room with only a few pieces of equipment.

Helpful?
1 Thank Dick A
Kris_Willis, General Manager at Hotel Metro, responded to this review

Thank you Dick A for your review on Tripadivsor from your past overnight stay, and for choosing Hotel Metro for your hotel accommodations while in Milwaukee. Hotel Metro is heated and cooled from using steam heat which is not only Green, but also part of our Historic Hotel charm. We apologize for any inconveniences that you may have had to... More 

Fort Lauderdale, Florida
Level Contributor
183 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed November 19, 2013

Well, we tried it again, mistake, big mistake. I just don't get it, why would anyone stay here? The rooms are smelly, noisy and the staff is less than professional. Great location and wonderful lobby restuarant. Hopefully one day they will redo the place.

Helpful?
Thank FunTravelerForSure
Pewaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2013

Had a wonderful romantic evening at The Hotel Metro. We loved the charm. Our room had a fireplace and an two person Jacuzzi as well as a separate shower. The room was huge. My only complaint is I hated the pillows and the curtains let a lot of light in a night. We thought the staff was very friendly and... More 

Helpful?
1 Thank kimpardoedemartino
Milwaukee, Wisconsin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 4, 2013

Our 4-day stay at Hotel Metro couldn't have been better. I loved the Art Deco styling, the courteous staff and the central location. On Saturday my husband and I made the short walk east to the Milwaukee Art Museum perched right on Lake Michigan; enjoyed a current exhibition there; lingered over a wonderful seafood lunch another short walk away at... More 

Helpful?
1 Thank QueenOfComfort
Kris_Willis, General Manager at Hotel Metro, responded to this review

Thank you Queenofcomfort for your review of Hotel Metro on Tripadvisor. You have named a few of our amazing Star employees and we have shared your comments with them! Hotel Metro offers microwaves upon guest request - so please keep that in mind for your future stays with us. Zen on seven our rooftop seating area and bar opens mid... More 

Minneapolis, Minnesota
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 17, 2013

The location is great. We were walking distance from many restaurants, bars, and shows. The reception staff were adaquate. We came up to the desk to check in as one of the reception members had just taken a bite of food, which I found odd. After she was done chewing, there was no problem getting checked in. When we went... More 

Helpful?
1 Thank Feona123
Kris_Willis, General Manager at Hotel Metro, responded to this review

Dear Feona123, Thank you for taking the time to share your experience at Hotel Metro. Our goal is to provide you with exceptional service to ensure that you and all of our guests is a pleasant one. I have addressed your issues with our appropriate department leaders so that they can correct the issues and look into them to advice... More 

Los Angeles, California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 17, 2013

When my usual hotel in Milwaukee was not available (The fabulous Ironhorse Hotel), we decided to try Hotel Metro. This place is just ripe for a make over. The right investor could make this hotel into an unbelievably trendy & cool place. The Good- *Walking distance to restaurants *I got lucky, and had a HUGE corner room. *The building itself... More 

Helpful?
Thank soloisaida
Kris_Willis, General Manager at Hotel Metro, responded to this review

Dear Soloisaida, Thank you for taking the time to share your experience on TripAdvisor. I have discussed your unpleasant experiences with our Room Service team and our maintenance team so that we have the opportunity to fix them and create a positive experience for future guests. Hotel Metro is an Historic hotel, built in 1937 and then opened again as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This historic, Art Deco inspired, hotel is located in the heart of downtown Milwaukee's Art and Entertainment District. Our suites are not just spacious, they are HUGE! Our suites range from 450 sq.ft. to 750 sq.ft. and can accommodate up to four guests per room. We are located in the middle of a very walk friendly and restaurant rich neighborhood. We are very close to Lake Michigan's waterfront, the Milwaukee Art Museum, Harley Davidson Museum, BMO Harris Bradley Center and the Wisconsin Center. Hotel Metro is a Four-Star, full-service hotel and has been fortunate enough to have been recognized as "One of the Top Hotels in the World" by Travel & Leisure Magazine, as well as "Where to Stay" by the New York Times. Most recently, we were honored with the 2013 & 2014 Excellence Award from TripAdvisor. ... more   less 

Additional Information about Hotel Metro

Address: 411 East Mason Street, Milwaukee, WI 53202
Location: United States > Wisconsin > Milwaukee > Downtown
Price Range: $203 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metro 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Priceline, Odigeo and Jetsetter so you can book your Hotel Metro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel Milwaukee
Hotel Style:
#8 Luxury Hotel in Milwaukee
#15 Romantic Hotel in Milwaukee
#18 Business Hotel in Milwaukee
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