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Room & Suite (31)
Dining (7)
About
#30 of 64 hotels in Milwaukee
Location
4.7
Cleanliness
4.3
Service
4.3
Value
3.8
Centrally located boutique hotel in the heart of downtown Milwaukee offering spacious guest rooms. Meeting capabilities for all types of functions up to 125 people. Compelling city views offered from the hotel's rooftop tiki bar.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Boutique
Languages Spoken
English, Spanish
Location
92Great for walkers
Grade: 92 out of 100
80Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
Contact
411 East Mason Street, Milwaukee, WI 53202-3702
Getting there
Milwaukee Intermodal Station14 min
Rental CarsSee rental cars from $31/day
583Reviews8Q+A100Room tips
Reviews
Traveler rating
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+1
Stayed here for two nights while traveling for work. Stayed on floor 6, the executive floor in room 600. It was a lovely corner room that was very large with a couch, fridge, and fire place. The design of the hotel is lovely and everything is very clean. Staff was so friendly and helpful. We ate at the hotel restaurant Oggies which was also great. I'd absolutely stay here again.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomas G wrote a review Jan 2023
I stayed at the Metro Hotel a couple weeks ago during a business trip in Milwaukee. The room was very nice. (Think Vegas Suite). I booked another room for a return trip in January. I received a check in message from the desk prior to my arrival offering me an upgrade to a suite. Prior to checking in, I received another text message saying I couldn’t get the upgrade because I was staying too long (4 nights). I walked into my room and immediately smelled a strong odor of marijuana and located a bag of it inside the room safe. I asked for a new room and was told my room would be downgraded due to limited availability. I checked out and went to a different hotel.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Danna Casillas, Guest Services / Front Office at Hotel Metro, Autograph Collection
Responded Jan 10, 2023
Our sincere apologies for the false promises before your arrival. I can guarantee you this won't happen again. I'd like to thank you for bringing these concerns to our attention as we will further investigate the circumstances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visit Milwaukee for business, my husband accompanies me, and we spend time with family and friends. My hotel of choice is a Marriott Bonvoy - Hotel Metro, Autograph Collection, with a most recent stay from December 18th to December 25th, 2022. Ms. Danna Casillas, the Front Desk Supervisor, is impressive. Her talent and skills in the hospitality industry are exceptional, and she is responsible for the high satisfaction with our stays. She sets the tone for the people she is responsible for - and they follow her lead and contribute to guest satisfaction. The hotel is attractive and well-maintained, and Oggie's offers delicious food. Every staff member was helpful and friendly, including Mya, Front Desk; Isaura and Ava, Housekeeping; and Gwen, Server at Oggie's. A month later, I am still smiling about the note left by Nick, the Valet. He brought our luggage to the room, leaving a drawing of a snowman with wishes to "Have a great week." We are grateful to Ms. Casallis and the staff for the wonderful stay. It makes a difference in our lives. …
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We decided to last minute spend NYE in Milwaukee to Enjoy a great prime rib meal, a few fun pubs and hoped for a great hotel! One out of three worked out, the Hotel Metro. Our check in was professional friendly and valet as well. Our room was clean, spacious and so cozy! Every person from the clerk at check in and check out, the valet both days, housekeeping, bar and restaurant staff all super kind, friendly and happy! Not something expected lately in this world, it was just so refreshing to experience such great service by happy employees! Hands down we will be back. As for the failed Prime rib meal off site and the random unfriendly pubs,, our mistake,, next time we will just stay at the hotel the entire time. Thanks Hotel Metro!!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dylan Trapp was awesome! He was very careful with my luggage when loading on my Lyft and displayed excellent customer service! Top notch employee! The hotel front desk attendant was amazing as well!! She was very responsive to my needs! Awesome service! Will return when back in Milwaukee!!
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Date of stay: October 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I did do a cancelation and my money will be restored back to my card within 5 business days. I was advised if I didn't want to do a prepaid card again to call the hotel so I will be charged when I reach the room.
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Date of stay: December 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The hotel is absolutely stunning. So much attention to detail. The lobby is so picturesque. More than the ambiance, the customer care is exceptional. In particular, Nick has been awesome, especially with our daughter. Thank you for a wonderful stay
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My husband and I stayed here for the weekend to catch a concert at The Rave and enjoyed it very much. Room was HUGE, clean and quiet. Be sure to check out the Public Market and the Art Museum while visiting. In hotel restaurant was very good. Our valet Nick was great too!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The staff here has gone above and beyond! One the first night of my stay, I got back to the hotel at 10 p.m. and needed a snack (I'm breastfeeding and pumping and need to eat frequently). I asked at the front desk if they had any snacks for sale, and they did not, but Nick the valet manager overheard and asked what I needed, then told me he'd be right back and dashed outside into the cold. Five minutes later, he brought snacks to my room, no charge. It was such a kind thing to do! The next day, Donna at reception not only helped me find a salon for a manicure but she booked the appointment for me (it was a great spot, Nail Bar). Later that evening I asked the man at the front desk if he could help me figure out how to freeze an ice pack I had (to transport my breastmilk on the plane the next day) and he offered to put it in the employee freezer in the breakroom for me. Everyone was so helpful, friendly and considerate. And the room was gorgeous and comfortable, lots of space and a great layout. …
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Date of stay: December 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: The rooms have enormous luxurious bathtubs!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melissa S wrote a review Nov 2022
Hotel was amazing great customer service even our valet Matthew was incredible. Rooms are very spacious so you get a good bang for the buck! I look foward to returning. Location very convient with resturants nearby.
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$223 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metro hotel milwaukee
FORMERLY KNOWN AS
Hotel Metro
LOCATION
United StatesWisconsinMilwaukeeDowntown
NUMBER OF ROOMS
63
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Claim Your ListingHOTEL METRO, AUTOGRAPH COLLECTION $188 ($̶2̶0̶8̶) - Updated 2023 Prices & Reviews - Milwaukee, WI
Frequently Asked Questions about Hotel Metro, Autograph Collection
Which popular attractions are close to Hotel Metro, Autograph Collection?
Nearby attractions include Grohmann Museum (0.3 miles), Milwaukee RiverWalk (0.2 miles), and Pabst Theater (0.2 miles).
What are some of the property amenities at Hotel Metro, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Metro, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Metro, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Metro, Autograph Collection?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hotel Metro, Autograph Collection?
Conveniently located restaurants include Stella Van Buren, Mo's A Place For Steaks, and Swingin' Door Exchange.
Are there opportunities to exercise at Hotel Metro, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is Hotel Metro, Autograph Collection located near the city center?
Yes, it is 0.06 miles away from the center of Milwaukee.
Are any cleaning services offered at Hotel Metro, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Metro, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Metro, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.