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InterContinental Milwaukee

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InterContinental Milwaukee
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1,013 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Milwaukee
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Showing 992: English reviews
California, Maryland
Reviewed July 10, 2014

We were in Milwaukee for just one night but knew we wanted to stay in the downtown vacinity. My husband and I both travel a lot for our jobs so we had points to use for one of the rooms we had. We were overal pleased with the hotel. We didn't eat or go to the bar or have the...

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Helpful?
1Thank Peg T
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Such fantastic words about our team! I'm glad you were well taken care of and that our Front Office team shined! Anytime I see team members called out by name, I make sure they get the recognition they deserve, they work hard to do what they do, and your appreciation and 'kudos' really help fuel them! Thank you for taking...

New York City, New York
Reviewed July 9, 2014

The public spaces have been nicely redone and rooms are ok, just a little tired. The location of the hotel is very central. We walked everywhere, including to the Harley Davidson Museum and Third Ward. A hidden surprise was breakfast. It was very good. Ben at the front desk could not have been nicer and he was well informed. Anna...

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Helpful?
Thank John R
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

I'm glad you found your stay comfortable and were able to enjoy our City. Milwaukee really is a very walk-able city, with history and attractions everywhere! Thank you for your kind words about Ben, I'll be sure to pass these on to him, and I know he'll be thrilled! I'll be sure to reiterate taxi fees and distance to and...

Naples, Florida
Reviewed July 8, 2014

The lobby is nice, nice colors and the elevators are upscale. Sitting in the lobby you would think this is a great place. but as soon as you try to check in you will realize that the staff is short with you and inconsiderate. Your best bet is to just skip this hotel and find another place....parking $25 a night...

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Helpful?
1Thank TommyTBoneMemphis
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

This is certainly not what I like to hear. I'm sorry and unhappy that your experience was so poor and that you found our staff to be short. I assure you, this isn't the norm and I will take this to my Service Team and reiterate our mission and service goals. With parking, unfortunately, this is one of the traits...

New York City, New York
Reviewed July 4, 2014

I stayed here for a whole week, and noticed some pretty clear pros and cons: PROS: -excellent, central location -generally very friendly staff -outstanding room service food! (but see notes under con, if you have a food allergy) CONS: -someone else's shaved facial hair on the bathtub curtain. In addition to the bathroom looking old and the ring around the...

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Helpful?
1Thank kgNY2014
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

I'm so sorry about the inconsistent information. That's an uncomfortable feeling to have, especially with food allergies. I have already sent your comments to my Director of Outlets and his team, and I am confident they will work toward a solution for this. Thank you for your praise of our Hotel Team, I truly appreciate recognition for our Team!

Macomb, Michigan
Reviewed July 3, 2014

Okay, this is a tough review of this location. Let me say up front that we Pricelined our room & had a very inexpensive price so we were very, very happy with the cost. The Pros of this location is: Great downtown Milwaukee location right on the river & Riverwalk area, very professional front desk staff, very nice lobby layout,...

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Helpful?
Thank newadventure53
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Every time I read a review and it points out our Service Staff, I can't help but be proud of them for all the hard work they do. They are truly remarkable and talented individuals with a drive to take care of our guests. Thank you for recognizing them. I will also send our Engineering team up to the room...

Chicago, Illinois
Reviewed June 25, 2014

We booked the Intercontinental when we were attending a concert up the road. We had a top floor king room with great windows/views looking east. Desk staff were extremely pleasant and nice whenever we had to interact with any of them. No problems or rudeness at all there. Location could not be beat. The room itself was very nice, though...

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Helpful?
1Thank Laura I
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Thank you! My service team and I are dedicated to creating a great Guest Experience, and I'm very happy to hear you enjoyed our team. We truly work hard to care for our guests and I know my team appreciates hearing their successes!

Atlanta, Georgia
Reviewed June 25, 2014

The room layout is not functional and is in need of updating. The lament on the doors is pulling away from the frame. There was ripped wallpaper in the bathroom. There was mold in the bathroom grout. The sink area was also not very clean. I called to have my room serviced and for the room service dishes to be...

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Helpful?
Thank IAHawkeyes99
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

I'm so sorry that your stay didn't meet your expectations, it is truly disheartening, as our guest experience and satisfaction is what we work hard to deliver. I will take your experiences and share them with my Housekeeping and Food & Beverage teams so we can further train our associates and be sure situations like yours are not repeated. Thank...

Palos Heights, Illinois
Reviewed June 25, 2014

We stayed in one of the two Pink Rooms. A donation is made to breast cancer research and you also get a $20 gift card to the hotel bar. The location lets you easily walk to restaurants or the riverfront path. I also liked how parking was directly underneath the hotel. My only complaints: rooms need a fridge. Also the...

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Helpful?
Thank chicagolefty
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this review

Chicagolefty, Our PINK ROOMS have been a huge success, and all for a brilliant cause! Were you able to read the story behind them? It's a brilliant story, deeply rooted with members of our Hotel family! I'm glad you enjoyed yourself and will return! I have sent your comments regarding the vents to my Director of Housekeeping and I think...

New York City, New York
Reviewed June 20, 2014

front office staff awful, don't even know how to handle Platinum elite guest. Anyway I don't care for that. rooms were more awful. "oooh god.. no minibar, no fridge". Called room service for ice, took 80min for the delivery. breakfast at restaurant was amazing but expensive, hotel is surrounded by few local restaurants & clubs and also back area has...

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Helpful?
Thank Manpreet K
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review

Dear Manpreet K, Thank you for advising us of your dissatisfaction towards our Front Desk service. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I understand why you are disappointed, let me assure you that this is not our usual level of service. Our management has taken note of this and proper...

Green Bay, Wisconsin
Reviewed June 16, 2014

Enjoyed my stay at the InterContinental Milwaukee. I had a King room, and I liked the private sitting area separate from the bedroom. It was nice to relax, mix a cocktail, and watch a little TV without having to do so in bed. Room was very quiet, didnt hear anyone on the floor. Also bed was very comfy and the...

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Helpful?
Thank Betsy V
jennifertucker, Manager at InterContinental Milwaukee, responded to this review

This is exactly the review we all get excited about receiving. I am delighted that everything was to your satisfaction, and we will certainly look forward to your next visit. Thank you for taking the time to write this review.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 

Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Location: United States > Wisconsin > Milwaukee > Downtown
Price Range: $88 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental
Hotel Style:
#7 Luxury Hotel in Milwaukee
#20 Romantic Hotel in Milwaukee
#27 Business Hotel in Milwaukee
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Milwaukee staff and other travelers.
10 questions
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Elkhorn, Wisconsin
Gillette, Wyoming
6 months ago
Dyersville, Iowa
3 months ago
connecticut

See all questions (10)

Questions? Get answers from InterContinental Milwaukee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try another hotel”
 of 5 bubbles H2617ZMannb, 2 weeks ago | Read review
“Use a third party like Price line or Groupon to get a much better rate”
 of 5 bubbles ctah77, 2 weeks ago | Read review
“there is street parking for free after 5 pm and before 8 am, otherwise they have expensive valet or less expensive self-serve”
 of 5 bubbles Bsnss_Trvlr5, 3 weeks ago | Read review
“Don't use the parking below the hotel.”
 of 5 bubbles EarthRider, Oct 2, 2016 | Read review
“make sure HVAC works!”
 of 5 bubbles cthrnmsn, Aug 5, 2016 | Read review
5 of 5
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