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Madison Marriott West

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Madison Marriott West
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335 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Saginaw, Michigan
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I spent several days at this hotel last week and found the hotel and staff very nice. There is a free trolley to the area and shopping and dining within an easy walk. I signed up for their green initiative for towels and linens, but didn't know that meant a maid would never enter my room even to empty the... More 

Helpful?
Thank rsh0dges
Minneapolis, Minnesota
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

From the moment of arrival I was disappointed. Front Desk staff was condescending. Room didn't have hot water. Called and reported and I'm still waiting for engineering. Rooms are quite dated and need to be updated.

Helpful?
Thank John K
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Please contact me at 608 831 2000 so that I can determine your check in date and find out who was working the desk that would have been condescending. Thank you for your time. Ben More 

Mountain View, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading the reviews, I was concerned for the noise from the central atrium but once I got into my corner suite on the 7th floor the shuffling from the bar disappeared. The only noise in the room is from the AC. HI is a little much but set to LOW or MED, I had no problems sleeping with the... More 

Helpful?
Thank q8werty
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with family and friends. This is a good hotel. Close to many nice restaurants and the friends of pope farm conservancy. The stay was good. Bed was comfortable. Hotel was neat and well maintained. I got a reasonably good deal as well through Marriott as the other hotels were charging more than this. I just stayed for... More 

Helpful?
Thank Pgsdeepak
Level Contributor
15 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The staff are very helpful and pleasant. The rooms are clean. The mattress left a little to be desired. Too soft in my opinion. Nice space to work. TV service went in and out. I'm wasn't over impressed with the in-room dining options. The food is good, but the options are few. The conference center is nice. I would recommend... More 

Helpful?
Thank Kimberly H
Las Vegas, Nevada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

So nice to be pampered at a Marriott after a road trip. Out of the four nights at inns, this was a pleasant change. Full service with a restaurant, close to shopping, shuttles and the famous Marriott bedding and service. Ahhhhhh! Nice! Did internet shopping on Marriott.com and got the Best Rate. Staff was fantastic.

Helpful?
Thank Ritaalleyne
Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed July 25, 2016

Only word to describe it - gross. Room was musty and smelled like dirty socks. Toothpaste in sink and mold in shower/bath. Front desk staff incredibly slow. Computers down followed by mass confusion. Half hour just to check in. Will never stay here again. Many other properties much better in Madison. Needs a complete renovation including computer system.

Helpful?
Thank nowayhome2016
Balsam Lake
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Just returned from another work conference held at the Madison Marriott West and extremely pleased. Great rooms; nice lounge; staff are so accommodating. Our meals catered by the hotel were delicious and can't think of one additional thing we needed and didn't have. Definitely great place to stay for personal/family as well!

Helpful?
Thank LoriMBalsamLake
Chicago
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

This hotel was built around a large rectangular central atrium. Although impressive to look up at, noise really travels as a result of this structure. For example, there was a wedding here last night and from our room on the 4th floor with the door closed and tv on you could hear still hear people yelling and laughing in the... More 

Helpful?
Thank chuchee
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Thank you for sharing your comments about your stay. I am glad you enjoyed the buffet and pool, and we are looking into the noise issues so this doesn't happen again to the next guest. All feedback is important to us, and we will use it to fine tune our operations. More 

Boston, MA
Level Contributor
209 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed July 22, 2016

Stayed here twice while visiting a vendor, and stayed on the vendor rate. Was given a breakfast coupon for free breakfast each day -- on the second stay, didn't know that was a "thing" until then. When I checked in the second time, the evening manager looked harried: tie was askew, seemed to be interrupting him. Housekeeping seemed to do... More 

Helpful?
Thank DieselDad
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, Thank you for sharing your feedback. All feedback is important to us so that we can fine tune our operations as needed. We will look into the housekeeping service to see where the breakdown was so that it doesn't happen again. Thank you again for your comments, and we appreciate you staying with us. Ben More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Falling Water Cafe
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Madison Marriott West

Address: 1313 John Q Hammons Dr, Middleton, WI 53562-3502
Location: United States > Wisconsin > Middleton
Price Range: $114 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Marriott West 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Marriott Madison West Hotel Middleton
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
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