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Madison Marriott West

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Madison Marriott West
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328 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Balsam Lake
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from another work conference held at the Madison Marriott West and extremely pleased. Great rooms; nice lounge; staff are so accommodating. Our meals catered by the hotel were delicious and can't think of one additional thing we needed and didn't have. Definitely great place to stay for personal/family as well!

Helpful?
Thank LoriMBalsamLake
Chicago
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel was built around a large rectangular central atrium. Although impressive to look up at, noise really travels as a result of this structure. For example, there was a wedding here last night and from our room on the 4th floor with the door closed and tv on you could hear still hear people yelling and laughing in the... More 

Helpful?
Thank chuchee
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Thank you for sharing your comments about your stay. I am glad you enjoyed the buffet and pool, and we are looking into the noise issues so this doesn't happen again to the next guest. All feedback is important to us, and we will use it to fine tune our operations. More 

Boston, MA
Level Contributor
206 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here twice while visiting a vendor, and stayed on the vendor rate. Was given a breakfast coupon for free breakfast each day -- on the second stay, didn't know that was a "thing" until then. When I checked in the second time, the evening manager looked harried: tie was askew, seemed to be interrupting him. Housekeeping seemed to do... More 

Helpful?
Thank DieselDad
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, Thank you for sharing your feedback. All feedback is important to us so that we can fine tune our operations as needed. We will look into the housekeeping service to see where the breakdown was so that it doesn't happen again. Thank you again for your comments, and we appreciate you staying with us. Ben More 

Level Contributor
10 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice lobby, plenty of parking. The fitness room is small as well as indoor pool. Room was large, clean & nicely furnished. Area around the hotel has a few restaurants & several other chain hotels. WiFi worked fine.

Helpful?
Thank John S
Boulder, CO
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was roomy, comfortable, and spotlessly clean. The toiletries were of decent quality and they provided lotion as well as shampoo and conditioner. The towels were of good hotel quality and not overly scratchy. Only two things prevented me from giving the hotel 5 stars. There is no refrigerator in the room. In my opinion a fridge is an... More 

Helpful?
Thank emilyg28
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, I am sorry to hear that you are unable to give our hotel 5 stars. We are looking into getting refrigerators for all of our rooms in the near future. We do have some that are available for use upon request. We do also have lighter blankets available. I am sorry if you were told otherwise. Your feed... More 

Londonderry, New Hampshire
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 1 week ago

Like a lot of other near road warriors I stay at a LOT of Cookie Cutter Courtyards. I stopped reviewing them. Thats the point they are all good...you know exactly what to expect...and they deliver every time. The Courtyard Madison-West was full so I stayed at the Marriott-West a few miles away. The person that stayed in the room before... More 

Helpful?
1 Thank jimmalb
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, I am sorry to hear about your recent experience at our hotel. We strive to leave our guests 100% satisfied, and we clearly missed the mark with you. We are looking into the circumstances behind your stay so that we may fine tune our operations so this does not happen to the next guest. Thank you Ben More 

Saint Francis, Wisconsin
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I was attending the Zentangle Art Expo July 7-July 9, 2016 being held at this hotel, and our group had reserved a block of rooms for attendees. Check-in was very pleasant and I was able to get into my room early. Very nice valet unloaded my car and took my luggage to my room. Same thing with check-out. My room... More 

Helpful?
Thank Hyancinth
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The service at the Madison Marriott West was impeccable. Check in was smooth. I called the front desk to get a suggestion for a place to eat, and they were spot on. I stopped at the Lobby bar and purchased a nightcap. Service was fast, the drinks were good. Our stay was comfortable, quiet, clean and hassle free.

Helpful?
Thank Patti S
Davenport, Iowa
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Long lines at desk. Wait for simple questions. Staff looked over worked, deer in headlights. Several manager types looked right at us waiting and walked away behind wall. Seriously? Tear off maps of area would be nice. So many FD fails when giving directions to places. What chapped me was no free wi fi in conference rooms. "This is standard... More 

Helpful?
Thank beentheredonethatia
Chicagoland
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel, rooms, and facilities (conference, fitness, pool, etc) were all adequate and well maintained. The service over the course of our 5 day stay was abysmal, however. Upon check-in, we were directed to our room to discover it was 2 double beds (instead of the King room that had been reserved). We called down to the desk to explain... More 

Helpful?
Thank reVamp11
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Valued Guest, I am sorry to hear about your most recent experience at our hotel. I would like to discuss this with you further. Would you mind reaching out to me directly at 608-831-2000? Thank you for your time and sharing your feedback. Ben More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Falling Water Cafe
Cuisines: American, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about Madison Marriott West

Address: 1313 John Q Hammons Drive, Middleton, WI 53562
Location: United States > Wisconsin > Middleton
Price Range: $109 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Marriott West 3.5*
Number of rooms: 292
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Also Known As:
Marriott Madison West Hotel Middleton
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
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