Grand Geneva Resort & Spa
7036 Grand Geneva Way, Lyons, WI 53147
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Avg. $279 /night, 9/19 - 9/20
$459
per night
$333
per night
$206
per night
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About
4.0
#1 of 1 resort in LyonsLocation
4.6
Cleanliness
4.5
Service
4.4
Value
4.0
Situated just outside of Lake Geneva, Grand Geneva Resort & Spa is a AAA Four-Diamond resort in Wisconsin. A beautiful landscape of rolling hills and pristine views await you with our 358 luxurious guest rooms, delicious dining options, 62,000 square feet of event and meeting space, expansive views and unbeatable service. The resort's guest rooms feature private patios or balconies overlooking the beautiful southern Wisconsin landscape, not to mention amenities like multimedia desks. Guests can appreciate Grand Geneva's wealth of on-site activities, including indoor and outdoor pools, pickleball, two golf courses, a relaxing WELL Spa + Salon and a ski hill. If you have little ones in tow, fill your days with a variety of activities at our Adventure Center or check out the waterpark at Timber Ridge Lodge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Archery
Bicycle rental
Children's playground
Electric vehicle charging station
Valet parking
Wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Bicycles available
Golf course
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Tennis court
Water park
Aerobics
Archery offsite
Evening entertainment
Patio
Table tennis
Walking tours
Water park offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Children's television networks
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Romantic
Languages Spoken
English, Spanish
Location
7036 Grand Geneva Way, Lyons, WI 53147
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
General Mitchell Airport
35.3 mi•
See all flights
Greater Rockford Airport
44.6 mi•
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Rental Cars
14 Restaurants
within 0.75 miles
Reviews
4.0
2,908 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Grand Geneva Resort & Spa boasts a range of amenities and updated rooms that many guests find comfortable, with especially high marks for the festive atmosphere during the holiday season. However, opinions on the spa services and certain missing amenities are mixed.
While the staff's service receives both praise and criticism for inconsistency, the cleanliness of the hotel is consistently celebrated. Some guests feel that the resort does not provide good value, referencing overpriced services and areas that appear outdated.
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
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2,908Reviews43Q+A100Room tips
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Detailed Reviews
Our first getaway in two years and we are so happy we chose to stay here! My hubby spent two days skiing and I spent almost 8 hours in the spa. Even in the super busy Presidents’ Day/Valentine’s Day weekend, the entire staff was on top of good service.
In the spa: Gail, Carlos and Melanie are absolute treasures. My deep tissue massage was great. Carlis was great at putting me at ease and managed to be gentle during a deep tissue massage. The Moroccan Ritual (Gail) was among the best body treatments I have ever had. She was also great at putting me at ease in a vulnerable situation. Melanie was very helpful with questions and just fun to talk to. She’s a great cosmetician. The lounge and locker room porters were attentive and pleasant. Everything seemed clean and well maintained. And if course, who could not love all the complimentary mimosas a person can drink?
The hotel: Our room was very clean. I am a crazy person who Clorox wipes hotel rooms and checks the bed and other furniture for signs of varmints. The picture frames were dust free! No carpet stains, no bugs. Parking was easy, even on a sold out weekend.
A couple of points off for the not stain free shower curtain and the fact that the recycling bin was emptied into the garbage. The hotel may try to be green, but not recycling kinds of hurts that effort. Considering this is an enormous resort and every place I went in the grounds seemed well cleaned and maintained, these are minor points.
I will stay here again and will recommend to friends and family. Additional shouts out to the concierge staff, Asst Mgr Brandy, and the Grand Cafe servers who manage to be very enthusiastic over the crab legs they serve hundreds of times a week.
In the spa: Gail, Carlos and Melanie are absolute treasures. My deep tissue massage was great. Carlis was great at putting me at ease and managed to be gentle during a deep tissue massage. The Moroccan Ritual (Gail) was among the best body treatments I have ever had. She was also great at putting me at ease in a vulnerable situation. Melanie was very helpful with questions and just fun to talk to. She’s a great cosmetician. The lounge and locker room porters were attentive and pleasant. Everything seemed clean and well maintained. And if course, who could not love all the complimentary mimosas a person can drink?
The hotel: Our room was very clean. I am a crazy person who Clorox wipes hotel rooms and checks the bed and other furniture for signs of varmints. The picture frames were dust free! No carpet stains, no bugs. Parking was easy, even on a sold out weekend.
A couple of points off for the not stain free shower curtain and the fact that the recycling bin was emptied into the garbage. The hotel may try to be green, but not recycling kinds of hurts that effort. Considering this is an enormous resort and every place I went in the grounds seemed well cleaned and maintained, these are minor points.
I will stay here again and will recommend to friends and family. Additional shouts out to the concierge staff, Asst Mgr Brandy, and the Grand Cafe servers who manage to be very enthusiastic over the crab legs they serve hundreds of times a week.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Agency / Consultant at Grand Geneva Resort & Spa
Responded Feb 25, 2020
This kind of feedback truly makes our day! Thank you for sharing the praises of so many of our Grand Geneva colleagues. We have long believed that it is their gracious hospitality which brings guests back time and again and words like yours certainly lead us to believe that our thoughts are on par. We love hearing that you each chose an activity for you that you thoroughly enjoyed and then had time together in the evening over great food, including the crab legs. We are delighted to read that your visit was so enjoyed and we look forward to repeating the experience the next time you join us. Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our 3rd time staying at the Grand Geneva Resort & Spa and it never disappoints. We always stay in a King Deluxe Lakeside Room overlooking the 18th Hole of the Brute golf course. During this time of Covid, we were pleased to see the added measures taken both in the lobby and in our room such as upon entry to room, a seal is there telling you the room has been cleaned and sanitized. Once you open your door, the seal breaks. Also, remotes are covered in plastic and there is no maid service during your stay to ensure no one else goes into your room except you. Pool reservations had to be made to control the number of guests during the 2 hour timeframe of each reservation. After each 2 hour session, the pool was closed for 1 hour for sanitizing. All these measures made us feel very confident the Resort is taking all the necessary precautions to prevent the spread of Covid. We have played both the Brute and the Highlands courses and enjoyed both very much. We will definitely stay again in the future and have given giftcards for the Resort to family and friends.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Room Tip: Lakeview rooms have the best view & are quieter. Request a 1st level room where you step...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Aug 4, 2020
We were pleased to welcome you back for another amazing stay! The greatest compliment we can receive is when guests become regular visitors. It's not only a pleasure to see familiar faces come back through our door; it tells us that we're doing the right things to earn their loyalty. Our team loved taking incredible care of you during your time with us and we look forward to providing you with more great experiences for years to come!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We’ve stayed many times at this resort and have used most of the many amenities. It’s very conveniently located to downtown Lake Geneva and other shopping, and plenty of excellent food option both on and off the property. The staff, from the front desk, to restaurant servers to spa attendants are always excellent and attentive. The only downside is that the property, especially rooms, hallways and the indoor pool could use some TLC. On our recent trip it appeared they were doing work on the outdoor pool area, which we can’t wait to see. However, some new paint and generally scrubbing down the rooms to brighten them up would go a long way. Higbly recommended, however, for a relaxing getaway.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Apr 20, 2021
Thank you for bringing your family back time after time! We absolutely love hearing your feedback about the fun memories and the suggestions. Please know, your feedback is important and we hear you. We hope to have a lot of enhancements for you to experience during your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every year I take a long weekend at The Grand Geneva by myself as a way to rejuvenate and refresh. I was so very disappointed this year. The room was a two room suite which was nice. The bathroom was recently remodeled and had an awesome shower!
Once I checked in and got to my room I used the resort app to request a top sheet for the bed and a hair dryer (not sure why they don't include that in the bathroom). The resort is European bedding, which is without the top sheet. About a half hour later an employee arrived with a huge garbage bag, handed it to me and left. I thought it was large but thought maybe they didn't fold the sheet. It was a comforter! This time I called and was told someone would be down with the sheet. The same employee took the bagged comforter but didn't give me a sheet. He left the bag outside my door then. I gave up on the sheet.
I noticed early on the room was incredibly warm. I like my room temp around 66 or 67. Both rooms were continually over 70. I, again, used the app to request someone to come look at the issue. Forty five minutes later I receive a call and I'm told the maintenance person is outside my door but can't knock because my do not disturb sign is out. He tells me to go to the door and let him in. Open the door, there's not a sole in site. I go out for the day.
When I return, it's still so warm that I need to open the sliding doors to lower the room temp. I use the app again to request service and make sure my DND tag is not out. Waited two hours and no one showed up or called.
It was so uncomfortable sleeping. I had to keep getting up to open the sliding door for cool air.
I did bring this up upon checkout and was told, "I'm sorry", but didn't escalate it.
I did forget to add that on the morning of my trip I received an email stating my trip cost had changed. The trip total increased a couple hundred dollars. I called to inquire as to why and reservations could not answer. They said it must have been a glitch.
As a courtesy to the resort I did wait to do this review until I gave them a chance to reach out to me. I even completed the "how did we do" survey and asked someone to contact me. Never received any communication from them.
Once I checked in and got to my room I used the resort app to request a top sheet for the bed and a hair dryer (not sure why they don't include that in the bathroom). The resort is European bedding, which is without the top sheet. About a half hour later an employee arrived with a huge garbage bag, handed it to me and left. I thought it was large but thought maybe they didn't fold the sheet. It was a comforter! This time I called and was told someone would be down with the sheet. The same employee took the bagged comforter but didn't give me a sheet. He left the bag outside my door then. I gave up on the sheet.
I noticed early on the room was incredibly warm. I like my room temp around 66 or 67. Both rooms were continually over 70. I, again, used the app to request someone to come look at the issue. Forty five minutes later I receive a call and I'm told the maintenance person is outside my door but can't knock because my do not disturb sign is out. He tells me to go to the door and let him in. Open the door, there's not a sole in site. I go out for the day.
When I return, it's still so warm that I need to open the sliding doors to lower the room temp. I use the app again to request service and make sure my DND tag is not out. Waited two hours and no one showed up or called.
It was so uncomfortable sleeping. I had to keep getting up to open the sliding door for cool air.
I did bring this up upon checkout and was told, "I'm sorry", but didn't escalate it.
I did forget to add that on the morning of my trip I received an email stating my trip cost had changed. The trip total increased a couple hundred dollars. I called to inquire as to why and reservations could not answer. They said it must have been a glitch.
As a courtesy to the resort I did wait to do this review until I gave them a chance to reach out to me. I even completed the "how did we do" survey and asked someone to contact me. Never received any communication from them.
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aaron Smith, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Mar 8, 2022
Thank you for sharing this with us. We appreciate your continued support and love to hear we are a destination for you every year. We are delighted to hear that you were able to enjoy the recently renovated bathroom and your accommodations. We apologize for the inconvenience caused by the temperature of your room. We have a very unique property here built in 1968 and unfortunately, that leads to some issues like you experienced, especially mixed with this ever-changing weather in Wisconsin. Please reach out to us at info@grandgeneva.com with your contact info so that we can address your concerns. Once again we apologize for the inconveniences that you experienced and we hope that we can make your next stay with us your best stay yet.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A friend and I met to have a quick overnight getaway. It was both of our first stays at a hotel since Covid. The enormous resort was in impeccable clean condition. I was very impressed with how well staffed and how high caliber the amenities still were. We felt very confident in the cleanliness, and there was sanitize are easily accessible every place we went. We took a beautiful walk on the grounds, enjoyed Excellent spa services where we were screened with our temperatures, Felt very safe in the spa changing area, and you could tell all the staff was very diligent in cleanliness. We ate dinner at the Geneva chophouse which was outstanding. Chicago caliber meal, the quality was excellent, the chef was lovely, and all the tables were appropriately spaced. There was a nice crowd in there but we felt very safe because the tables were spaced and the ceilings were high.
The grand Geneva has a beautiful entryway with an enormous sitting area was lovely views. Many ceiling vignettes with chairs and sofas, and I enjoyed catching up on magazines and newspapers with the lovely view any a glass of champagne.
The staff at both the bars and both of the restaurants were excellent. Could not have been more impressed under normal circumstances, and considering the impact I imagine Covid has taken on business and revenue, I was especially impressed that you could not see any decrease in quality. It was a fantastic experience, and I’m looking forward to doing it again!
The grand Geneva has a beautiful entryway with an enormous sitting area was lovely views. Many ceiling vignettes with chairs and sofas, and I enjoyed catching up on magazines and newspapers with the lovely view any a glass of champagne.
The staff at both the bars and both of the restaurants were excellent. Could not have been more impressed under normal circumstances, and considering the impact I imagine Covid has taken on business and revenue, I was especially impressed that you could not see any decrease in quality. It was a fantastic experience, and I’m looking forward to doing it again!
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Nov 12, 2020
Your detailed and positive feedback just makes our day! Thank you so much for being our guest and for choosing Grand Geneva for your first hotel stay since COVID. We are thrilled you felt safe, relaxed and well taken care of during your time with us. Our whole team looks forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love this resort and usually have no issues when staying here, however my stay on 09/08 was just not as usual. My boyfriend had an important work related call at 11 am and we decided to request a late check out. I went to the front desk around 10.05-10.15 and requested a late check out so my boyfriend could take his call in a quiet room. The front desk attendant wrote down the room number and said she would pass the information to the housekeeping team. Just in case we also left a sign “do not disturb” on the door. At 11.05 we got the first loud knock on the door from the housekeeping lady. I told her that I couldn’t talk to her because my boyfriend was on important call and closed the door. 11.15 am - another loud knock from the housekeeping guy. (At that time I just got out of the shower and had to open the door while wrapped in a towel!). Note, I’m a very chill person and it’s really hard to piss me off. But this time I was upset and I told the poor guy (he had no idea of course that we had a late check out) that they need to stop knocking on the door. Then, around 11.50 that lady that knocked the first time came back and knocked again!! This time she was rude and said that she called the front desk and they didn’t have any information on the late check out. Unbelievable. How about the front desk gives me a call before the housekeeping team tries to get in the room 3 times?!
While checking out at 12 pm, we requested to talk to the front desk manager. She just simply said that “there was a miscommunication and sorry” while being pretty skeptical that I requested a late checkout beforehand. I told her to look up the cameras, because none of the front desk people admitted that they talked to me. I’m pretty sure it was a woman with dark short hair who I spoke to.
If you stay at the resort and need to request a late check out, write down the names of front desk people as they don’t seem to take any responsibility for their actions. We are Hilton Honors members and most hotels don’t make an issue with the late check outs.
While checking out at 12 pm, we requested to talk to the front desk manager. She just simply said that “there was a miscommunication and sorry” while being pretty skeptical that I requested a late checkout beforehand. I told her to look up the cameras, because none of the front desk people admitted that they talked to me. I’m pretty sure it was a woman with dark short hair who I spoke to.
If you stay at the resort and need to request a late check out, write down the names of front desk people as they don’t seem to take any responsibility for their actions. We are Hilton Honors members and most hotels don’t make an issue with the late check outs.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Sep 10, 2020
Thank you so much for being our guest. We can understand your frustration and are very sorry you were inconvenienced during your extra hour during late checkout. We have already begun using your feedback as a training tool to help with late checkouts for the future. We hope you were able to enjoy the rest of your stay and do hope we can earn you back as our guest again in the future. If there is anything further we can do for you, please don't hesitate to reach out.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When our cruise was cancelled (pretty much as expected) we were searching for an alternative. Didn't want to spend hours in a car or fly so we narrowed the search to the Lake Geneva area. Booked a standard room in the main lodge. The lodge is a bit of a maze but not impossible to figure out or navigate. If the weather was better the best course is to head outside and avoid all the changes in levels when you're headed to the lobby and pools. Room was marked with an unbroken seal to indicate it had been thoroughly cleaned and it was from all appearances. Quickly found out that housekeeping services were not an option due to the pandemic, but pretty much whatever we needed could be obtained through guest services and were delivered to the room promptly. Hope these services are restored as soon as they can be safely restored. Don't usually dine in hotels so other then knowing the hotel has several venues, can't comment on restaurants. Hotel is minutes away from the shops, restaurants and crowds in town in a beautiful country setting. Hope to visit again when the hotel is restored to the full services eliminated due to the virus. One final comment. On the day of checkout, it seems the housekeeping staff was anxious to have access to the room even though checkout is 11:00am. Probably due to staffing shortages which seem to be everywhere and the need to prepare the room for the incoming weekend guests. We were prepared to leave in advance anyway so this was not a big issue. Just something to be aware of in case anyone prefers to linger.
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Date of stay: July 2021
Value
Location
Service
Room Tip: Would recommend asking for a room with a view of the golf course and lakes closer to the lobby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Jul 27, 2021
Thank you for choosing Grand Geneva as your cruise alternative. We are so sorry you didn't get to enjoy a cruise, but we absolutely enjoyed hosting you. We too are looking forward to being back to pre-pandemic services and staffing. We appreciate your patience and truly want to thank you for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off, we had a wonderful time. The grounds are beautiful, the pool was absolutely wonderful even in spite of the 2 hour window we had due to capacity limitations. It is one of the few hotels in Lake Geneva that has instituted some precautions. The staff was extremely friendly and accommodating. If you are expecting a room similar to the Peninsula Hotel, check you expectations. The rooms are a bit dated and could use a refresh, especially carpeting and some of the fixtures. Our room was fine in general. Given the lower occupancy, we would have expected a little more attention to detail in the room cleaning. Now, I do not think you can get COVID from all the surfaces in a hotel room, so that's not the concern. We found someone's belt under the desk, which was very obvious, but not picked up by housekeeping staff. There was also a child's sock on the floor in the closet. Big deal? Not really, but given that rooms are not being serviced during normal occupancy, one would expect that once guests check-out, that room undergoes a DEEP cleaning. So, not too much of a ding, but definitely an easy improvement.
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Date of stay: September 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Sep 17, 2020
Your feedback means so much to us, thank you so much for sharing! Those details are a big deal to us and although we are thrilled that you enjoyed your stay and felt safe with our added precautions in place, we are sorry everything in your room was not perfect. Your feedback has been shared with our team and has already been used to aid in our daily training. We appreciate your feedback and hope to be able to host you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the positive side for the rooms, they have a mirror hidden TV in the bathroom and refrigerators and safes in the rooms. Down side... the double beds were not comfortable, the tub finish was actually separating and they were not allowed to give us glasses (not sure why that's a Covid thing).
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Date of stay: January 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded Feb 3, 2021
Thank you so much for being our guest and for taking the time to share your feedback. We are so happy you enjoyed so many of the room amenities, but we are so sorry your tub conditions were less than perfect. We have shared your feedback with our team and genuinely thank you for sharing. We strive to provide the best experience we can for every single guest and we are very sorry we fell short during your recent stay. If your travels bring you back to the Lake Geneva area, we would love to earn you back as our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took advantage of a great deal on your website for one night stay that included 2 lift tickets, 1/2 off ski rental, and a discount at the spa as a gift to my daughter for Christmas. The rooms are great, skiing is right there near the hotel, pool and hot tub, went into Lake Geneva for Pizza and spa day the next morning. Only 45 minutes from home in Illinois. We will definitely do this again & highly recommend!
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CourtneyI, Guest Relations Manager at Grand Geneva Resort & Spa
Responded Jan 20, 2020
Thank you for choosing our Spa and Ski package! We love that you were able to take advantage of so many on-site amenities from skiing to spa services and the indoor pool. It is experiences like these that truly make wonderful holiday gifts and are sure to be remembered by all. Your recommendation means the world to us. We are already looking forward to hosting you again soon! Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry for the late reply, you can call the hotel and request a ground floor room of needed
Yes, we have an all-day menu plus a breakfast menu
…
"If you're going with children or elderly try to get a room closer to the lobby or you're in for a long walk to pool, restaurants and lobby."Read full review
"even if you go to the restaurants at opening, as we did, expect a long wait, even with reservations. check the sheets for nasty streaks. "Read full review
…
PRICE RANGE
$251 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand geneva hotel lake geneva, grand geneva resort and spa, grand geneva lake, lake geneva illinois
LOCATION
United StatesWisconsinLyons
NUMBER OF ROOMS
385
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Grand Geneva Resort & Spa
Which popular attractions are close to Grand Geneva Resort & Spa?
Nearby attractions include Tristan Crist Magic Theatre (0.6 miles), Geneva Lake Museum of History (1.3 miles), and Lake Geneva Clue Room--Escape Room (1.5 miles).
What are some of the property amenities at Grand Geneva Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Geneva Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Geneva Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Geneva Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Geneva Resort & Spa?
Conveniently located restaurants include Simple Café, Egg Harbor Cafe, and The Next Door Pub.
Are there opportunities to exercise at Grand Geneva Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are pets allowed at Grand Geneva Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Geneva Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Geneva Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Grand Geneva Resort & Spa?
Many travelers enjoy visiting Historic Steppingstone (1.5 miles).