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The Ridge Hotel

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The Ridge Hotel
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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed yesterday NEW

The property itself is beautiful. When you walk in, you see a very open, modern looking lobby and the front desk staff was very friendly and welcoming. There was a large wedding happening during our visit and our room was adjacent to what appeared to be the gathering place for guests between the ceremony and reception, and it was very...

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Helpful?
Thank LuckBeALacey
Chicago, Illinois
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

Without a doubt, the hotel staff is very attentive to your comfort and pleasure. I can not say enough nice things about the people that work there. The hotel is very clean and inviting. The food at the restaurants is great. You cannot go wrong with a stay at the Ridge!!!

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Thank Ron W
About Hotel's Favorite Review
tbaior, General Manager at The Ridge Hotel, responded to this review

Ron W, Thanks for sharing your comments. We are constantly striving to improve the guest experience from start to finish. Thanks for noticing! Regards, Todd B.

Brooklyn, New York
Reviewed 5 days ago NEW

The renovations of the Ridge Hotel are utterly breathtaking. Very elegant and pleasant décor surrounds you immediately when you enter. The attention to detail not only in the renovation, but in the staff as well - will have you wanting to come back. The cocktails at Crafted Americana were unique and visually appealing, served by a well mannered and friendly...

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Thank marie232017
tbaior, General Manager at The Ridge Hotel, responded to this review

marie232017, We're pleased that you enjoyed your stay at the Ridge. Thank you for taking the time to share your experience. We hope to see you soon. Best Regards, Todd B

Antioch, Illinois
Reviewed 6 days ago NEW

I've stayed here before and after the renovations - very nice! Comfortable and pleasant decor and the employees are always nice. I love the outside pool/bar area as well as the big fireplace! Super comfy beds. Different dining options are nice too. It's outside of Lake Geneva so you'll need a car.

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Thank wisbo77
tbaior, General Manager at The Ridge Hotel, responded to this review

wisbo77, Thank you for your continued support. We really appreciate it. We look forward to seeing you again soon! Tip: Ask about our complimentary shuttle service in the future. All the Best, Todd B.

Reviewed 1 week ago NEWvia mobile

Stayed in large suite. Loved it, fixtures updated and bathrooms. Fireplace keeps rooms hot. Wish there was a cook top in the room. The Americana resturant has great food and huge wine selection. Check in was a breeze.

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Thank Michael B
tbaior, General Manager at The Ridge Hotel, responded to this review

Michael B, Thank you for taking the time to share your comments. We're glad you enjoyed your stay at The Ridge. Our wine list will only get bigger...thanks for noticing. Regards, Todd B

Lake Geneva, Wisconsin
Reviewed 1 week ago

We had a wonderful escape from the everyday hustle and bustle while staying at The Ridge. The renovations are absolutely stunning. If you do choose to stay here, be sure to check out some of the classes they offer. I suggest trying the yoga course, or getting a massage from the spa. It certainly makes for a wonderful relaxing trip.

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Thank bella_reign
tbaior, General Manager at The Ridge Hotel, responded to this review

bella_reign, We're so glad you were able to enjoy a bit of R&R while staying at The Ridge. It is our intent to expand on our already existing class schedule in the near future. Hope to see you soon, Todd B

Harrisburg, Pennsylvania
Reviewed 1 week ago

I came for a wedding and really loved so much about this hotel. Friendly, accessible, beautiful location away from the bustle, and spaciously comfortable indoor and outdoor seating. There's plenty of old-world charm about this place. Unfortunately, that old-world feeling was present in the rooms, which felt slightly cramped and looked like the furniture could use a refresh. And, above...

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Thank Rich Z
tbaior, General Manager at The Ridge Hotel, responded to this review

Rich Z, Thank you for taking the time to share your comments. We're glad you enjoyed your stay, the wedding and outdoor patio experience. We are in the process of replacing our HVAC units in the rooms. This will certainly address the noise comfort level during future stays. Best Regards, Todd B

Reviewed 1 week ago

The friendly staff and beautifully remodeled space made our weekend getaway perfect! Breakfast at Crafted Americana was phenomenal (I had the Breakfast Mess skillet 10/10), followed by mimosas down by the fire pit at Bar 55 on a sunny 65 degree day IN FEBRUARY overlooking the just-thawing Lake Como. We also especially enjoyed chatting with "the Rob's" at the bar...

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Thank Danielle F
tbaior, General Manager at The Ridge Hotel, responded to this review

Danielle F, Thank you for sharing your experience at The Ridge. I agree the "Breakfast Mess Skillet" is top notch. Our staff is thrilled that you enjoyed your stay. It is our goal to make lasting impressions and it seems that the goal was met. We hope to see you again soon. All the Best, Todd B

Schaumburg, Illinois
Reviewed 1 week ago

We recently went to the have a few services at the spa in the hotel. Let me just say that I loved everything about the services! Kim, the manager, was very kind and also did a facial and an herbal wrap on me. IT WAS AMAZING!!!!! I have never had such a fantastic facial. I highly recommend it. The receptionist...

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Thank TVP60159
tbaior, General Manager at The Ridge Hotel, responded to this review

TVP55314, Thank you for taking the time to submit a review of your Ridge experience. We're glad you enjoyed your time at the resort and were able to take advantage of the Spa. Hoping to see you soon, Todd B.

Grand Rapids, Michigan
Reviewed 1 week ago via mobile

Any traveling can come with it's added stressors and adding 3 kids and food sensitivities or allergies into the equation leaves you feeling a little more stressed when it comes to dinning out. This was not the case when we planned a trip to The Ridge Hotel and had dinner. We were very pleased with the accommodations for many children...

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Thank amydavis1322
tbaior, General Manager at The Ridge Hotel, responded to this review

amydavis1322, Thank you for taking the time to share your comments. As always, it was our pleasure to accommodate your special requests. We're glad you enjoyed your time at The Ridge and hope to see you soon, Best Regards, Todd B.

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Sleek and edgy with a twist of Wisconsin tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its multi-million-dollar 2016 contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Americana restaurant and perky bean + vine coffee and wine bar. Recent upgrades also include the poolside BAR 55 on the property’s sprawling veranda with 12’ fire feature, outdoor lounge and picturesque shoreline views. Formerly known as Geneva Ridge Resort, The Ridge Hotel is located just off the tourist track some four miles from downtown Lake Geneva, making The Ridge your perfect base camp for watery adventures, championship golf and retail therapy. Parked along the shores of secluded Lake Como and the award-winning Geneva National Golf Club, The Ridge offers exclusive golf rates and packages, an onsite salon & spa, indoor pool & sauna, and 10,000 square feet of versatile event space for weddings, corporate retreats, golf outings and group travel. In addition to its engaging social calendar with live weekend entertainment, The Ridge is home to nature trails, complimentary bicycles, an indoor pool and a seasonal onsite ice skating rink as well as nearby boat and paddleboard rentals, cruises, fishing charters, beaches and parasailing. Come experience the latest – and only contemporary – transformation in Lake Geneva. Come experience The Ridge Hotel. ... more   less 

Additional Information about The Ridge Hotel

Address: W4240 State Road 50, Lake Geneva, WI 53147-3422 (Formerly Lodge at Geneva Ridge)
Location: United States > Wisconsin > Lake Geneva
Price Range: $118 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ridge Hotel 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge
Hotel Style:
#3 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travelers have asked, with answers from The Ridge Hotel staff and other travelers.
9 questions
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Questions? Get answers from The Ridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Outstanding property; lackluster rooms”
 of 5 bubbles 577richz, 1 week ago | Read review
“A few miles away from town. They have a free shuttle service and uber is available.”
 of 5 bubbles 548rickj, 2 weeks ago | Read review
“1st floor Rooms off the pools are the best. you can walk right out to the bar or the pool”
 of 5 bubbles grush65, 2 weeks ago | Read review
“Rates vary between Mid-Range to Luxury; depends on availability. Lakeside view is nice!”
 of 5 bubbles k111x, 2 weeks ago | Read review
“We had a lakeside room and the view was wonderful. There was a path to the outdoor fire pit that we could access from our patio door.”
 of 5 bubbles 329melissak, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question