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Comfort Suites Lake Geneva East

Traveler (50)
360
Panoramas (10)
Room & Suite (159)
Certificate of Excellence

About

#8 of 16 hotels in Lake Geneva
Location
Cleanliness
Service
Value
Certificate of Excellence
If you’re looking for a spacious Lake Geneva hotel with suites, remember you can get a great night’s rest at the Comfort Suites® Lake Geneva East.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
29Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
236Reviews
4Q+A
37Room tips
Traveler rating
  • 124
  • 77
  • 19
  • 3
  • 13
Time of year
Traveler type
Language
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Popular mentions
I unexpectedly had to stay at this hotel. The room was very nice. It was spacious, clean, and above my expectations. The bathroom had a lot of counter and shelf space which is great. They leave 4 towels and only 2 washcloths so we had to ask for more cloths. I thought the beds were comfortable and the air conditioning kept the room very cool. I have terrible allergies so I was thrilled that there were no noticeable fragrances. Overall I had a very pleasant stay. A few negative things: It was a bit expensive. I had special soap out in the bathroom for my allergies (the ones provided by the hotel usually give me hives). I had it in a cup so nobody would throw it away. Well, housekeeping threw the whole cup away! That was very frustrating. Luckily I did have extra soap in my bag but if I hadn’t I would have had to go to Walmart and buy more. The WiFi was good. I was able to stream video every night. I definitely recommend this hotel.
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Perfect location for us to walk to the church for a family wedding. Great big spacious room with 2 double beds. Walgreens, Aldi and Walmart all within walking distance for picking up those last minute items. Breakfast was complimentary and I’m a sucker for American breakfast waffles. Short walk into Lake Geneva and v friendly staff.
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I am a sales rep and half of the year I am on the road all over USA. This hotel has been the best I have visited from Choice hotels. Perfect location. Excellent customer service. Extremely big rooms. Comfortable beds and pillows. Delicious breakfast with plenty of options. Amazing hotel.
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Response from LGComfortEric, General Manager at Comfort Suites Lake Geneva East
Responded 2 weeks ago
Thank you for the wonderful comments. We strive to make each stay with us special and do our very best to take care of every guest. We have a lot more upgrades planned this year which will make your future visits even better. Thanks again and we look forward to seeing you soon!
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I had some trouble with an online reservation. I called the hotel. The front desk person thought he/she was dialing out, and after explaining several times I was a potential guest, he/she finally figured out that I was an inbound caller, and he/she had not called me (no, I don't think this person was sober). This person tried to transfer me to the manager. I heard the tones for numbers, as if he/she was trying to transfer, but didn't know how. I got disconnected. I called back. Got the same person. I explained the call was disconnected, and I still needed to speak with the manager. He/she apologized, and tried to 'transfer' me again. Again, I heard tones for numbers being pressed, several times. Finally, he/she spoke to me, apologized, and said the manager's line was busy. Then he/she asked if I could call back in one minute. I hung up. I then tried to contact the corporate reservations line. I explained my situation, and the representative told me management would need to approve the modification. After being on hold for several minutes, and finally being connected to a manager, the call 'dropped'. I called corporate reservations again. I spoke to another person, who was very pleasant. He also said management needed to be consulted. After waiting on hold for more than 20 minutes, my situation has still not been resolved. The representative offered to call me back. I am never, ever staying at this Choice Hotel, or any other Choice Hotel, again. Everything is pleasant until you have a problem - then forget it. Nobody wants to help.
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Response from LGComfortEric, General Manager at Comfort Suites Lake Geneva East
Responded 4 weeks ago
Hello, I am so sorry you had to go through this. I absolutely would like to talk with you and discuss whatever it is that you need to change or inquire about. Please email me your contact information at eschmitt@lakegenevacomfortsuites.com so I can call you personally as soon as possible. Eric Schmitt General Manager
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We had a great stay while in Lake Geneva for a family function. The staff was very nice and accommodated our requests. The room met our expectations, and the included breakfast had many hot and cold options. The pool room included a splash area for little kids, which is nice for those that may not want to book a room in a waterpark resort but still need to keep the little ones entertained. There is also a fitness room right next to the pool.
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Response from LGComfortEric, General Manager at Comfort Suites Lake Geneva East
Responded May 20, 2019
Thank you for the wonderful comments. I will be sure to share them with our amazing staff. I can't tell you how many guests say they love the kiddie pool and tell us that it is perfect for their little ones as well. We are looking to add really cool changing colored lights for the pools and hot tub too. I'm glad you enjoyed our spacious rooms. We have plans for many more updates this year and can't wait for you to see and experience them during your next visit. Thanks again and we hope to see you soon. Eric Schmitt General Manager
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PRICE RANGE
$126 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites lake geneva hotel lake geneva, lake geneva comfort suites
LOCATION
United StatesWisconsinLake Geneva
NUMBER OF ROOMS
80
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