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Timber Ridge Lodge & Waterpark

Groupon.com$118*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Timber Ridge Lodge & Waterpark
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1,201 Reviews from our TripAdvisor Community

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There are newer reviews for Timber Ridge Lodge & Waterpark
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Showing 1,198: English reviews
Chgo ,Illinois
Reviewed 4 weeks ago

Spring break took the kids and relatives to resort. Check in was efficient room was ready at time of check in. Staff was pleasant. Two bedroom loft was large enough for our party of 2 adults and 4 kids. Room was clean and stocked with all listed amenities in restrooms and kitchen. Restaurant was average Smokey barbeque nothing special and...

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Helpful?
Thank MSLA74
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

MSLA74 - Thank you for providing a detailed review. I am delighted your family enjoyed their last minute stay overall with us. Due to Wisconsin State Health Codes we are not able to allow outside food and beverage into the waterpark. Therefore, we do check the bags of all our guests who enter Moose Mountain Falls. I apologize if this...

Oak Brook, Illinois
Reviewed 4 weeks ago

I took my 2 nephews, 10 and 12, when they were off from school. We drove upon a Tuesday and stayed overnight. We got a great room, with kitchen, separate bedroom, fireplace, and balcony. Very reasonable. The boys loved it. The hotel is very accommodating, check in is at 4pm, but you can arrive as early as 1pm and go...

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Helpful?
Thank Irene K
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Irene K - Thank you for the great review! I am happy to hear your family enjoyed their recent stay with us, and wonderful memories were made. I look forward to welcoming you back in the near future. - Mark

Round Lake, Illinois
Reviewed 4 weeks ago

This was our first time at Timber Ridge. It was myself, my wife, and our two boys - 3&5yrs. We live only 45min away, and came for my oldest son's birthday as a quick water park getaway. Upon arrival, the check in process was a bit long. It looked like there were only 2 people to help at the very...

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Helpful?
Thank Jay_R_888
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Jay_R_888 – Thank you for your detail review. Many would agree that our waterpark is smaller than some of the “mega waterparks” in Wisconsin, which is a benefit to those families who feel comfortable in a smaller environment. I am delighted your family had wonderful stay overall, and I look forward to your next getaway with us. – Mark

Milwaukee, Wisconsin
Reviewed 4 weeks ago via mobile

I get that this is a kids resort so it's hard for things to be perfectly clean BUT upon arrival it didn't look like our room had been vacuumed, crumbs all over the kitchen floor. Then I go upstairs to go to sleep and there's a giant blood stain on the dust ruffle. GROSS! Open up the TV armoire and...

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Helpful?
1Thank tklopstein
Channahon, Illinois
Reviewed 4 weeks ago

Nice little getaway place for indoor/outdoor water fun with kids. Pros: + friendly + clean rooms + clean pool areas (tables, etc.) + equipped kitchenette & whirl pool tub in room + affordable (booked direct w/ hotel during sale, later saw flash sale, called & they adjusted rate accordingly) + no extra room stay fee for family members over 4...

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Helpful?
1Thank Homeinsight
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Homeinsight – Thank you for providing a detailed review of your recent stay with us. We welcome all feedback as an opportunity to improve upon our services. I am delighted your family enjoyed your recent stay with us overall, and found our rooms and amenities a great fit for your family. I am disheartened to learn about some of the...

Chicago, Illinois
Reviewed April 17, 2017

The resort was centrally located, close to downtown Lake Geneva and shopping for anything you'd need during your stay. The kids, husband and I enjoyed the water park, which was perfect for the littlest of water babies as well, and the water is heated! The food and service at Smokey's Bar-B-Que House inside the resort...great dinner and breakfast! The room...

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Helpful?
2Thank marvalbar
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

marvalbar - Thank you for the wonderful review! I am happy to hear your family enjoyed the many amenities our resort has to offer. I look forward to welcoming you back for your next getaway. - Mark

Elgin, Illinois
Reviewed April 16, 2017

We stayed for the first time ever Easter Weekend. Plenty to occupy the family. Disappointing to find that our reservation was messed up due to a computer glitch earlier in the week. But happy to report that they corrected it quickly and ensured our satisfaction. Would definitely go back as the staff (especially the lifeguards and the staff in the...

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Helpful?
Thank Mommaof5kiddos
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Mommaof5kiddos - Thank you for taking the time to provide a review. I am disappointed that you encountered an issue right at check in, and offer my sincere apologies. My team strives to provide excellent customer service, so I am delighted to hear we could fix it to your satisfaction. I look forward to welcoming you back in the near...

Chicago, Illinois
Reviewed April 16, 2017

This is the four year in a row we visited in the early spring time. The kids love the water park and it's convenient to get back to your room. Lots of other amenities but usually we don't have time for everything.

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Helpful?
Thank shannonmts
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

shannonmts - We truly appreciate our returning guests, and I am happy to hear your fourth year with us was another success. Thank you for the great review, and I look forward to welcoming you back for a getaway next year. - Mark

lake zurich, illinois
Reviewed April 14, 2017

We're all still raving about our time spent at Timber Ridge last weekend. This waterpark is best suited for families with children ages 10 and under. However we saw quite a few teens enjoying themselves there as well. We had two adjoining rooms that had 2 bedrooms each. Our group totaled 5 adults and two small children ages 3 &...

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Helpful?
2Thank imsusan2
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

imsusan2 - Thank you for the very detailed and fantastic review! I am thrilled your group enjoyed your time with us. It sounds like you made great use of all the amenities our facility has to offer. I look forward to your next family adventure with us. - Mark

Hobart, Indiana
Reviewed April 13, 2017 via mobile

Small water park for kids 7 and under. My daughter really enjoyed the tube slides and log/net area. However, her hands became raw from using the net like monkey bars so beware! Room was ok - not exactly comfortable. It was relatively quiet considering the type of property. Upon arrival, it appeared housekeeping had done the bare minimum. Garbages were...

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Helpful?
Thank Heather H
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Heather H - Thank you for taking the time to write a detailed review. I am disappointed to hear that our housekeeping services fell short of your expectations. My team strives to provide excellent service and a clean, comfortable atmosphere. I have shared your feedback with my team so we can improve moving forward. If you would like to discuss...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Location: United States > Wisconsin > Lake Geneva
Price Range: $187 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#1 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travelers have asked, with answers from Timber Ridge Lodge & Waterpark staff and other travelers.
22 questions
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over a year ago
10 months ago

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Questions? Get answers from Timber Ridge Lodge & Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on 2nd floor a few short steps to elevator and a few more to water park entrance on lower level.”
tombE839NB, 2 weeks ago | Read review
“Bring snacks and drinks, full size fridge is provided”
IreneK463, 4 weeks ago | Read review
“Sign up for Lil Splashers club in advance - freebies & discounts!”
Homeinsight, 4 weeks ago | Read review
“We loved the two bedroom suites.”
imsusan2, Apr 14, 2017 | Read review
“Any family over 4 worth getting the bedroom suite”
ericapeppers, Apr 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Groupon.com
$118* /night
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Orbitz.com$189
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*Disclaimer
Prices are for 1 room, 2 adults
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