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Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
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1,106 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
Montevideo, Uruguay
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We were in Lake Geneva for a wedding at Grand Geneva Resort (same property as Tinber Ridge) so we didn't use the water park. Upon arrival the staff was friendly and helpful and our room was huge! It would be great to have a full kitchen if staying with a family for more than just one night.

Helpful?
Thank palm0380
Chicago, Illinois
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We really enjoyed everything about our stay here. Staff was friendly, room was comfortable, everything was fun. The waterpark was perfect for my 6 year old. I think older kids would get bored quickly though. Game room was great. We also went to the stables which was very fun.

Helpful?
Thank fishy100
1 review
4 of 5 stars Reviewed 1 week ago via mobile

This was the second time we have stayed at Timber Ridge Lodge and we thoroughly enjoyed it. The kids love the waterpark and just can't get enough of it. All the family activities put on too are just great. The size of the room was perfect and had plenty of space for us all and allowed us to have me... More 

Helpful?
Thank PammyMccoy
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Facilities are well maintained and attention is given to safety of the guests. Room was adequate with nice balcony and living area with DVD player. Excursion activities are inviting and reasonably priced. The water park is fun for the children and my granddaughter enjoyed it immensely. The only negative experience was being told that I could not bring in two... More 

Helpful?
Thank dianne w
1 review
5 of 5 stars Reviewed 3 weeks ago

The best location . Water park so nice .room look nice .bed is comfortable .next time I'll book more days .horse riding for me was 1st time in AMERIKA but it was so good.my daughter 12 year old enjoyed .i like the room we had everything what we needed kitchen was so good we had everything top stove also.we had... More 

Helpful?
Thank Ruby V
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Ruby V – Thank you for your wonderful review! I am delighted to hear your family was able to utilize some of the activities our resort has to offer and you enjoyed your stay. I look forward to welcoming you back in the near future. – Mark More 

Justice
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at TR over labor day weekend. We checked in at 10pm due to school activity obligations and I had called ahead for latest checkin time- by midnight. The room was 2 bedroom and appeared nice at first but on closer look it was all banged up, the dishwasher was in horrible shape and the beds were uncomfortable. The... More 

Helpful?
Thank Dena S
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Dena S – I appreciate you taking the time to write a detailed review about your recent stay with us. I take all feedback as an opportunity to improve upon our services. I am sorry to hear that our food selection was not as expected and I have passed your comments along to my team for improvement. Our team takes... More 

Chicago, Illinois, USA
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed for 3 days prior to school starting august 2016. Rooms were spacious. Bedroom had a sliding door that is helpful for getting the kids to bed early. Kitchenette was handy to have even though we didn't cook anything. Bathroom was spacious. Balcony was small but at least there was one. Water park was nice. Couple of areas are best... More 

Helpful?
Thank kennywah
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Kennywah – I am delighted to hear that your family enjoyed their recent stay with us. It sounds like you had the opportunity to utilize many aspects of our resort, and wonderful memories were made. I look forward to welcoming you back in the near future. – Mark More 

Green Bay, Wisconsin
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We are a family of four. Traveling with 2 teens. We decided to stay here one night before heading to the Grand geneva for 2 nights. Pros: -if you have small children-this is perfect -clean and safe -liked having our own bed room-kids slept on the pull out couch Cons: -outdoor water park is more of a splash pad -not... More 

Helpful?
Thank luvntravel20
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Luvntravel20 – Thank you for your review. I am sad to hear that our suites and waterpark fell short of your expectations. If you would like to discuss anything further you may contact me directly. – Mark More 

Illinois
1 review
2 of 5 stars Reviewed 4 weeks ago

Although the amenities offered for kids are great, the room quality is poor especially considering the cost of a room! Our room was spacious but there were stains all throughout the carpet, couch, and dining room cushions! One stain looked like crusted food which is disgusting. Knowing how many kids stay here, they should do a thorough cleaning after each... More 

Helpful?
Thank Sparkles4403
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Sparkles4403 – Thank you for taking the time to write a detailed review. I appreciate all feedback as an opportunity to improve upon our services. I am disappointed to learn that your recent stay with us fell short of your expectations. Our staff takes pride in providing excellent service to our guests and I sincerely apologize for the housekeeping and... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

my children love this waterpark. we come here yearly!! I definitely recommend it to any families that need a getaway from chicago. Its not a far drive and its great for ages 0-12 years old. I think teenagers may find it boring after the 1st day but it's perfect for young kids.

Helpful?
Thank Liliana S
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Liliana S – We appreciate our returning guests, and I am thrilled to hear this was another successful family vacation. Thank you for the fantastic review, and I look forward to your next getaway together. – Mark More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Location: United States > Wisconsin > Lake Geneva
Price Range: $212 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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