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7036 Grand Geneva Way, Lake Geneva, WI 53147-5105
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 10/28/21
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Traveler (670)
Room & Suite (577)
Videos (8)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Geneva Resort & Spa
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#7 of 16 hotels in Lake Geneva
Travelers' Choice
Conveniently located between Milwaukee and Chicago, Grand Geneva Resort & Spa is 1,300 acres of AAA four-diamond resort. With luxurious guestrooms, suites and spacious villas, decadent dining options and an array of activities for fun and relaxation, Grand Geneva is the perfect getaway. From golf on two championship courses and indulgent spa services to horseback riding, skiing and snowboarding, Grand Geneva offers something for everyone all year round. Visit us on your next Lake Geneva getaway and #MakeitGrand.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Electric vehicle charging station
Valet parking
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Golf course
Horseback riding
Ski rentals
Ski school
Tennis court
Water park
Archery offsite
Evening entertainment
Table tennis
Walking tours
Water park offsite
Board games / puzzles
Nightclub / DJ
Children's playground
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Neck massage
Steam room
Waxing services
24-hour security
Baggage storage
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Cable / satellite TV
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Park View
Languages Spoken
English, Spanish
2763Reviews40Q+A100Room tips
Traveler rating
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Popular mentions
Mary B wrote a review Yesterday
1 contribution
Unfortunately, this old resort was very disappointing. The rooms are clean, but extremely dated and the view of the roof and air conditioner quite gross for a $300/night room. Check in takes forever, and don't expect keys that are properly coded. The grounds and the pillows and bed were beautiful, the building not so much. These positives do not justify the cost when there are many better options available in Lake Geneva. The pool was extremely disappointing for a higher end resort. Would not recommend :(
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Date of stay: July 2021
Sleep Quality
Room Tip: ask for a real view, not a view of the parking lot or roof AC unit
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Charmaine C wrote a review Jul 23
Columbia, South Carolina1 contribution
Really enjoyed the beautiful new atmosphere, the spa, the Chop House and Brassago. We really enjoyed listening to talented vocalist/pianist Kathy Fry. We have been visiting the Grand Geneva for 20 years and Kathy makes our visit very special!
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Date of stay: July 2021Trip type: Traveled on business
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded 2 days ago
Thank you for your loyalty over the past 20 years! Kathy is a true gem to the resort, and we love hearing from her followers. Her entertainment is truly a staple to our Lobby Lounge. Thank you so much for being our guest.
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Linda P wrote a review Jul 19
10 contributions1 helpful vote
We have been staying at Grand Geneva for years and always enjoy it. There is lots to do in the area. We enjoy both Geneva Chophouse and Brisaggio. No trip is complete without a visit to Lake Geneva Country Meats for brats and bacon ends as well as Lake Geneva Coffee and Spice for their delicious coffee beans!
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Date of stay: July 2021
Room Tip: We love staying in the rooms with a view of the golf course
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Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded 2 days ago
Thank you for returning to Grand Geneva! We love hearing all of our guest's favorite places to eat and shop. We love that you made time for both Geneva ChopHouse and Ristorante Brissago because otherwise, it's too hard to choose. We love your shopping recommendations too, those are two of the best. Thank you for your continued loyalty, Until next time!
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Don K wrote a review Jul 17
Homer Glen, Illinois16 contributions5 helpful votes
When our cruise was cancelled (pretty much as expected) we were searching for an alternative. Didn't want to spend hours in a car or fly so we narrowed the search to the Lake Geneva area. Booked a standard room in the main lodge. The lodge is a bit of a maze but not impossible to figure out or navigate. If the weather was better the best course is to head outside and avoid all the changes in levels when you're headed to the lobby and pools. Room was marked with an unbroken seal to indicate it had been thoroughly cleaned and it was from all appearances. Quickly found out that housekeeping services were not an option due to the pandemic, but pretty much whatever we needed could be obtained through guest services and were delivered to the room promptly. Hope these services are restored as soon as they can be safely restored. Don't usually dine in hotels so other then knowing the hotel has several venues, can't comment on restaurants. Hotel is minutes away from the shops, restaurants and crowds in town in a beautiful country setting. Hope to visit again when the hotel is restored to the full services eliminated due to the virus. One final comment. On the day of checkout, it seems the housekeeping staff was anxious to have access to the room even though checkout is 11:00am. Probably due to staffing shortages which seem to be everywhere and the need to prepare the room for the incoming weekend guests. We were prepared to leave in advance anyway so this was not a big issue. Just something to be aware of in case anyone prefers to linger.
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Date of stay: July 2021
Room Tip: Would recommend asking for a room with a view of the golf course and lakes closer to the lobby.
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Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded 2 days ago
Thank you for choosing Grand Geneva as your cruise alternative. We are so sorry you didn't get to enjoy a cruise, but we absolutely enjoyed hosting you. We too are looking forward to being back to pre-pandemic services and staffing. We appreciate your patience and truly want to thank you for being our guest.
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Frances B wrote a review Jul 16
16 contributions
Our stay was lovely. We arrived an hour before check in and they already had our room ready, but when they discovered that my mom uses a walker, they suggested that they could instead move us to a room closer to the lobby & pool to make it easier for her, which was great. The woman at check-in (Natasha) was exceptionally helpful. We had thought from the photos that the room would seem small, but were pleasantly surprised at how spacious it was. We had a king & paid for the upgrade to have a little sitting area by a fireplace. We stayed in July, but the weather was cool and cloudy, so we actually used the fireplace frequently. It wasn't chilly in the room, but was cool enough to be able to enjoy it. The room also had a mini kitchenette to the side, with a decent sized fridge, although no microwave, plus two barstools at a counter. The shower was lovely with good pressure. I often have trouble sleeping in new spaces, but their beds and down comforters were so lovely that it was easy to sleep. Pillows were quite soft, which was perfect. We particularly liked the indoor pool, as it had stairs into it so my mom was able to go swimming for the first time in years. Beautiful pool and hot tub area. We ate at the chophouse the first night and split the vegan dish and the Chilean bass. Both good, but the bass was spectacular. Service was excellent and we loved the bread with little butter & olive tapenade that came with the meal. Beautiful ambience, too. We split the creme brulee cheesecake - excellent. Being from Chicago, we were surprised by the quality for such a reasonable price. Breakfast was a bit pricy. The first day we received tepid oatmeal, but the second day our server seemed more on the ball & everything was hot. We ate both our lunches at the pool area. All the lunches were outstanding. Chicago has excellent falafel so I wasn't expecting much here, but they had the best falafel I've had - flavorful, crunchy exterior and creamy, moist interior, with fancy tomatoes and a lovely light tziki sauce. We also had the tempura fish tacos - again, better than we expected - definitely made to order. And the green goddess salad which seemed enormous & they definitely didn't skimp on all the goodies (walnuts, fresh slices of parmesan cheese).
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Date of stay: July 2021
Sleep Quality
Response from Courtney Nobilio, Guest Services / Front Office at Grand Geneva Resort & Spa
Responded 2 days ago
We absolutely loved reading your thorough review! We are elated that our staff took great care of you, that the food impressed and that the room suited your needs perfectly. Your feedback has been shared with our team. We continue to hear rave reviews about both our falafel and the sea bass, and we are thrilled you agreed too. Thank you so much for choosing Grand Geneva. We are already looking forward to hosting you again soon!
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$180 - $341 (Based on Average Rates for a Standard Room)
grand geneva hotel lake geneva, grand geneva resort and spa, grand geneva lake, lake geneva illinois
United StatesWisconsinLake Geneva
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Frequently Asked Questions about Grand Geneva Resort & Spa
Which popular attractions are close to Grand Geneva Resort & Spa?
Nearby attractions include Tristan Crist Magic Theatre (1.5 miles), Geneva Lake Museum of History (1.8 miles), and Geneva Lake (2.1 miles).
What are some of the property amenities at Grand Geneva Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Geneva Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Grand Geneva Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Geneva Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Geneva Resort & Spa?
Conveniently located restaurants include Egg Harbor Cafe, Kilwins Lake Geneva, and Simple.
Are there opportunities to exercise at Grand Geneva Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Grand Geneva Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Geneva Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Geneva Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Geneva Resort & Spa?
The staff speaks multiple languages, including English and Spanish.