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Grand Geneva Resort & Spa

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Grand Geneva Resort & Spa
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1,853 Reviews from our TripAdvisor Community

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Showing 1,847: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I took my 2 kids (13, 10) for an quick overnight during spring break. I had gotten a deal directly from the hotel and added on the Grand Geneva Club. The room was lovely and clean. The location was wonderful - close to downtown but remote enough that you felt like you were away from it all. The staff was... More 

Helpful?
Thank Elizabeth V
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I (no kids) just stayed here for our 1 year wedding anniversary. It was nice, but frankly I wasn't really impressed for the money we paid and would likely stay somewhere else next time. Our first room had no hot water for a shower, so we had to move 2 buildings over. We at least got 2... More 

Helpful?
Thank Heidi K
Atlanta, Georgia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've been here twice to this former Playboy Club location and each time am more delighted. There's a ton of history here as I read through the timeline about it's beginnings in 1966. I've now been here twice, on business both times and each time, I want to come back to share it with a friend. The grounds are absolutely... More 

Helpful?
Thank TomiATL
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for your review and glad you can laugh about getting lost in the resort a little, it is that big! Thank you for your overall positive review and your compliments on the grounds and amenities. We look forward to having you come back again. Regards, Steve Magnuson More 

Waukesha, Wisconsin
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I have stayed here two other times and welcomed the chance to come back for a quick one day holiday. We were lucky and were able to check in early and hit the pool area after settling into our room. Michael was bartending and did an awesome job. We spent the afternoon and a good part of... More 

Helpful?
Thank Patrick O
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Great to hear that you got to check-in early and you enjoyed your Brissago Italian dinner and bartenders at both the pool bar and Ristorante Brissago. We look forward to having you stay with us many more times. Regards, Steve Magnuson More 

Milwaukee, Wisconsin
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an extremely nice high end resort tucked away just outside of the city of Lake Geneva. The attached golf courses are beautiful and extremely well maintained. As you would expect with this type of property the rooms were spacious, very clean and well maintained. Beds were very comfortable and the service was very good even though the resort... More 

Helpful?
Thank Frank T
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

We appreciate this through review and glad you enjoyed your time! Thanks for your compliments on the spacious and clean rooms, comfortable beds and friendly service. We look forward to your return. Regards, Steve Magnuson More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

This place was a great family escape from Chicago. Here are my thoughts on pros and cons. Overall a nice experience. Pros: -Friendly Service -Several dining options with good food and good service -Indoor AND outdoor pool -Rooms available away from the busier part of the hotel. -Quick drive from Lake Geneva -A multitude of activities available Cons: -Very crowded... More 

Helpful?
Thank LBTN00
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for your compliments on the service, dining, pools, and rooms away from the busier part of the hotel. We will look into your feedback about new carpets and updating some of the rooms. We look forward to having you back again! Regards, Steve Magnuson More 

Gatlinburg, Tennessee
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

See my post about Holiday Inn. This is where you check in ONLY. This is where the food, bar, shops and spa are at. Assuming to use at discount there's a $29 card to buy. However we never received any explanation. Was just in our folder. Tried to call and call the number listed, no luck. Nice place. Food was... More 

Helpful?
1 Thank Dixon47
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We attended a wedding reception at the resort and everything was great. We stayed overnight and our room was clean and comfortable. We had free valet parking . The front desk and all the attendants couldn't have been nicer.

Helpful?
Thank robertwP5607DX
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

We are so happy to hear that you enjoyed the service, rooms, staff and free valet. We invite you back for your own leisure stay! Regards, Steve Magnuson More 

NH
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I was staying at the Resort to speak at a conference being held on-site. From the website photos I was very excited about the trip and even regretting only staying one night. But once i got to the Resort my opinion changed. The common areas are nice and well kept but the rooms are extremely dated. The carpet in my... More 

Helpful?
Thank wzlNH
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thanks for your review, we are glad that you thought the Fitness Center was very nice, it was just recently renovated with all new equipment! We are also looking into renovating some of the rooms coming up as well. Thanks for your feedback regarding the conference food, I will pass this review along to the appropriate departments. We are happy... More 

Milwaukee, Wisconsin
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in Building 2 of the sprawling Prairie style resort. Architecture enthusiasts will enjoy the building design and the blending of indoor/outdoor. The design of the building allows you to walk inside from the restaurants and banquet facilities to the rooms or via outdoors paths that allow you to enjoy the beautiful surroundings. I enjoyed my visit and found... More 

Helpful?
Thank Lisa G
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Happy to hear you appreciated the Prairie Style Resort! Thanks for all of your compliments on the rest of the amenities too. There is a Playboy Case that showcases some of the items from the Playboy days that guests can view during their stay. Thanks for your feedback regarding the carpet; we will take this into consideration. Looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147-5105
Location: United States > Wisconsin > Lake Geneva
Price Range: $182 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Reservation Options:
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Also Known As:
Grand Geneva Resort And Spa
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Spa Hotel in Lake Geneva
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
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