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Lake of the Torches Resort Casino

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Lake of the Torches Resort Casino
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107 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Level Contributor
16 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Not really a fan of machine options. Not just the lack of payout but the lack of variety. Been here a few times and have never found a machine I like, or is just fun, regardless of losing. If I like it I will play longer. Customer service is lacking also. Woman at guest services was complaining to us about... More 

Helpful?
Thank ijustheartfood
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

We are sorry to hear about your recent experience here at Lake of the Torches Resort Casino. We realize that several aspects can enter into the perception of a guest’s winning or losing experience while gaming. We hope you will visit us again as gaming perceptions change from visit to visit. Also, we continually change out machines and bring new... More 

Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are nice. The small bar off the hotel lobby has a nice deck over looking the lake. Casino is small but seemed to pay out decent on the slots we played. The buffet was smaller but good. The pool is a nice area.

Helpful?
Thank Chris A
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for your feedback, and sharing your recent experience during your stay with us. We are glad that you enjoyed your long weekend getaway and look forward to hosting your again in the future. More 

Appleton, WI
Level Contributor
175 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here with some friends who had a couple free room vouchers. They had a suite and we had a lake view king room. Both rooms were very nice. Check-in was good, but not great. There is a nice pool area, but we didn't have time to use it. Gaming area is a little small, but we had a... More 

Helpful?
Thank ma_golfman
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share you experience during your recent stay with us. We are happy to hear that your overall stay was positive and look forward to hosting you again in the future. More 

Wisconsin
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had a coupon for a complimentary room. We had stayed here in the past, so decided to go again. Big mistake. They should have paid us. We found bugs in the room and the desk clerk brushed it off like it was nothing. The management was just as lame and did not care about us at all. If we... More 

Helpful?
Thank FAMILYWISCONSIN
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

We are sorry to hear about your recent experience staying with us here at Lake of the Torches Resort Casino. We will address the issues you raised with the condition of the hotel room and your concerns about the buffet in the Eagle’s Nest Restaurant with the appropriate managers and supervisors. Please be assured that all of us are committed... More 

Travelers are raving about these Lac du Flambeau hotels

Indianapolis, Indiana
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 20, 2016

After we arrived at this place, we got to our room and I was met with complete dissapointment in the room itself. It was very plain, very ordinary and had a funky odor. We never complained as we felt all rooms were the same. We decided to go to their famous seafood buffet. Total waste of money. The chicken they... More 

Helpful?
Thank sieggy
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share your recent experience. We are sorry to hear that you were disappointed with the Seafood Buffet. This is one of our most popular buffets and strive to always provide high quality and consistent product to our guest and apologize that this was not your experience We would love the opportunity to host... More 

Joliet, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

We went to the northwoods to visit my inlaws, since they had a house full we stayed our first two nights here. I've always wanted to check it out anyway. It's just miles from my inlaws home and since they are regulars at the casino, they had coupons for two free nights. It's hard for me to be critical, but... More 

Helpful?
1 Thank ArLNap
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking you time to share your recent experience. We are sorry to hear that your expectations were not met. We strive to provide a clean and comfortable atmosphere. Your comments will be forwarded to appropriate members of management for review, especially related to the linens and cleanliness of the bathroom. Again we would like to apologize and... More 

Somewhere, Wisconsin
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed August 8, 2016

Arrived at hotel and individual that checked us in had no personality and was not helpful in any way. Had to ask where the pool and gym were located - acted like we were a bother. Room was basic but had a feature wall made out of wood (or faux wood) to which the headboards were mounted. Needless to say,... More 

Helpful?
2 Thank Angie A
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking you time to share your experience. We are sorry to hear that you did not receive the exceptional customer service that we expect our associates to provide to our guests. Your comments will be shared with appropriate members of management to be addressed. We would love the opportunity to host you again in the future. More 

Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2016

Room was clean, but a non-smoking room still smelled of smoke. Thin walls, was woken early by loud TV in the next room. Loud children running down halls. There were spiders in the bathroom and the shower made a terrible loud screeching noise when the water was turned on. Wifi is extremely slow and barely works. Food was awful. They... More 

Helpful?
2 Thank xbzjq
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for your time and sharing your experience. We will forward your comments to the appropriate members of management. We expect our associates to consistently provide positive customer service to our guest and are very sorry to hear that this was not what you received. We hope to have the opportunity to host you again in the future. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

Awesome coupon for a cheap get away. $35. For hotel room, very clean room but hotel walls thin. Had to call front desk at midnight because parents left there kids in room while they were in the casino. Front desk was very prompt with quick response. Food was just okay.

Helpful?
1 Thank Terry B
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share your experience during your recent stay with us. We are pleased to hear that your concerns were addressed in a timely manner and look forward to hosting you again soon. More 

Waukesha, Wisconsin
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 1, 2016

stayed in lakeview rooms very nice view, very quiet surroundings at night great for sleeping. very nice bar with large patio overlooking lake. staff was very nice and friendly. attached casino with restaurant and buffet, both very good. breakfast buffet is really good. nice place will stay again.

Helpful?
1 Thank fivwood03
LOTRC, Manager at Lake of the Torches Resort Casino, responded to this review

Thank you for taking your time to share your experience during your recent stay with us. We are happy to hear that you enjoyed your stay and look forward to hosting you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the shores of Pokegama Lake and nestled in Wisconsin's Northwoods, Lake of the Torches Resort Casino has the feel of a classic Northern retreat and reflects its Ojibwe culture and heritage. The casino has over 800 slot machines (including a non-smoking area), plus Blackjack and Craps, a high-stakes Bingo Hall seating up to 500 persons and Super Spots. Not to mention, great dining at Woody's Bar and Grill and The Eagle's Nest Restaurant will bring your experience full circle. The hotel has 101 well-appointed rooms, the Dancing Waters Lounge and the Woodland Oasis pool area. The 8,500 square-foot Convention Center with the Hall of Nations offers an outstanding venue for entertainment, receptions, trade shows, meetings, presentations and seminars. ... more   less 

Additional Information about Lake of the Torches Resort Casino

Address: 510 Old Abe Rd, Lac du Flambeau, WI 54538-9680
Location: United States > Wisconsin > Lac du Flambeau
Price Range: $97 - $165 (Based on Average Rates for a Standard Room)
Number of rooms: 101
Reservation Options:
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Also Known As:
Lake Of The Torches Hotel Lac Du Flambeau
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