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GrandStay Hotel & Suites La Crosse

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GrandStay Hotel & Suites La Crosse
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461 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Bolingbrook
1 review
Reviewed 2 days ago NEW

Every time we stay we look forward to visiting again = ) Great breakfast and we loved the pool. The lobby is very inviting. The people are very friendly. We are looking forward to visiting the Grand Stay Hotel again.

Review collected in partnership with this hotel

Helpful?
Thank hetherstevej
Wheeling, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

A clean hotel, great location, and friendly staff make this a place I will continue to stay at when in La Crosse visiting relatives!! I love the cozy lobby and decor of the rooms. Nice to have a free breakfast too!

Review collected in partnership with this hotel

Helpful?
Thank Donna O
Chicago, Illinois
2 reviews
Reviewed 3 days ago NEW

This is a very homey and comfortable place to stay. The rooms are wonderful...spacious with kitchen facilities, a sitting area, and high end finishes. The beds are comfortable too! We would not stay any other place...

Review collected in partnership with this hotel

Helpful?
Thank K8877XVcarolm
Onalaska, Wisconsin
2 reviews
Reviewed 6 days ago NEW

This hotel deserves an excellent review, clean, friendly front desk staff, accommodating, everything we wanted and more than what we expected!! I would have liked a King bed but this is not a deal breaker by any means. This was a Christmas celebration with the grandkids and they had a blast. I will be back next year for sure.

Review collected in partnership with this hotel

Helpful?
Thank _emmyers2
Duluth
1 review
Reviewed 1 week ago

First stay at the Grand Stay. Prior to check-in, I accidently booked a room for the wring date. They immediately corrected the error over the phone. We were very impressed with the suite. Everything was nice and clean, and hotel staff was very helpful and friendly. Rates were very affordable. We will definitely stay here again and recommend this hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank sherinsarah
Prior Lake, Minnesota
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

A pleasant experience at Grand Stay La Crosse. We enjoyed the location. Booked because of the breakfast and hot tube. The rooms were spacious and included refrigerator and microwave. The beds were comfortable and bathrooms were nice. The Windows weren't really clean and the cabinets were a little dusty, but overall a good stay.

Review collected in partnership with this hotel

Helpful?
Thank janjan3839
Glen Flora
1 review
Reviewed 3 weeks ago

Need to fix the shower. Floor is soft and rotten Drain Fries were coming out of the drain very gross, We had to put a wash rag over the Drain to keep the flies from coming out of the drain . We will try to stay at other hotels when we are in Lacrosse as we don't need to be... More 

Review collected in partnership with this hotel

Helpful?
Thank martinlS9383AX
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear martinlS9383AX, I certainly apologize for the experience you and your wife had with us. I absolutely understand how this would be upsetting. We always encourage our guests to notify the Front Desk immediately if they experience any problems so we can find a resolution quickly. We will absolutely investigate this issue and resolve any matter appropriately. With Hospitality, Kristina... More 

Minnesota
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

not your average hotel! Nice, clean and the rooms are big compared to a normal hotel room and nice to be able to sit on a couch and chairs to watch tv instead of bed. Full size fridge it has a stove top but no oven so we were not able to make pizza. They also have a laundry basket... More 

Helpful?
Thank Frogger22
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear Frogger22, Thank you for taking the time to review your experience. I’m pleased you found your suite to be spacious and comfortable. Although we do not have ovens in the guest suites we do have a pizza maker in our Breakfast Area that is available in the afternoons and evenings. We hope to see you again! With Hospitality, Kristina... More 

West Bend
1 review
Reviewed 4 weeks ago

A very nice, clean quiet hotel. I liked the accommodations and would stay here again. Good location near downtown. Was in a n area that I felt safe. They offered the typical hotel hot breakfast items. Breakfast was in a beautiful area, the eggs were extremely over cooked.

Review collected in partnership with this hotel

Helpful?
Thank T5427YOjanet
Tomah
1 review
Reviewed 4 weeks ago

Staff was friendly, but the room was subpar. We've stayed in other hotels for less money and had a much better experience. There were cobwebs on the ceilings, countertops were sticky, bathroom floor was not clean to my satisfaction. The continental breakfast was inedible. Overall not an enjoyable stay.

Review collected in partnership with this hotel

Helpful?
Thank firewood3510
Kristina C, General Manager at GrandStay Hotel & Suites La Crosse, responded to this review

Dear firewood3510, I certainly apologize that you did not enjoy your experience with us. I will share your comments with the housekeeping team as cleanliness is a top priority. I’m also sorry you found the breakfast to be inedible. We are always open to suggestions to add to our fresh fruit offerings, oatmeal bar, waffles, hot items, yogurts and pastries.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in downtown La Crosse our all suite hotel combines the comforts of home with the services of a grand hotel. Free WIFI, parking and Grand Start Breakfast included in all rates. ... more   less 

Additional Information about GrandStay Hotel & Suites La Crosse

Address: 525 Front St N, La Crosse, WI 54601-3277
Location: United States > Wisconsin > La Crosse
Price Range: $112 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites La Crosse 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Grandstay Residential Hotel La Crosse
Grandstay Hotel La Crosse
Hotel Style:
#2 Business Hotel in La Crosse
#2 Family Hotel in La Crosse
#4 Romantic Hotel in La Crosse
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Questions & Answers

Here's what travelers have asked, with answers from GrandStay Hotel & Suites La Crosse staff and other travelers.
3 questions
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Questions? Get answers from GrandStay Hotel & Suites La Crosse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great kitchenette that would help those looking to be a bit more cost effective when traveling”
 of 5 bubbles juliamB8451ET, Oct 23, 2016 | Read review
“Ask for a room away from the front of hotel”
 of 5 bubbles SaundraPlover, Jun 18, 2016 | Read review
“top floor away from the elevator is perfect”
 of 5 bubbles Jkalies, Apr 20, 2016 | Read review
“The open staircase in the lobby leads directly to the second floor. No need to ever use the elevator if you stay on the second floor.”
 of 5 bubbles bsjdsc, Apr 6, 2016 | Read review
“Room 410 is great. The vaulted ceiling makes it more spacious.”
 of 5 bubbles mlallen23, Oct 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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