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The American Club

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419 Highland Dr, Kohler, WI 53044-1514
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Traveler (420)
Room & Suite (349)
Dining (73)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 2 hotels in Kohler
Location
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Service
Value
Travelers' Choice
The American Club is a Forbes Five-Star Resort Hotel and the Midwest’s only AAA Five Diamond Resort Hotel providing unique, luxurious decor that with a singular quality experience room by room.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Free shuttle or taxi services
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Tennis court
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
1108Reviews17Q+A100Room tips
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Popular mentions
FondyFlash wrote a review May 8
1 contribution
From the moment we got out of our vehicle we were pampered! Kelsey helped out with flowers and John was always there to take care of us! The spa facilities and services made it a perfect couple’s getaway!
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Ruben Cambero Sedano, General Manager at The American Club
Responded 1 week ago
We are so glad that you had the opportunity to escape, unwind and be pampered! Thank you very much for choosing us as the perfect destination for your couple's getaway. We are delighted that Kelsey and John made a difference to your stay!! Please, come visit us again soon for another relaxing and romantic getaway. We will be waiting for you with open arms. Have a lovely day, Ruben Cambero Sedano General Manager | The American Club & Inn on Woodlake
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TennisgalGreenBay_WI wrote a review May 2
Green Bay, Wisconsin858 contributions326 helpful votes
Everyone wore masks and it was enforced. Thank you American Club!! We had room 136, which was a great location, close to everything. It wasn't the largest room, but it had everything we needed....desk, nightstands, very comfortable king bed, fantastic linens, great pillows, refrigerator, several chairs, closet, fantastic shower, nice toiletries, make-up mirror, great lights in the bedroom, a place for my luggage and my husbands and the room was very clean. Lighting in bathroom not so good. Couldn't even apply make-up. What man designed these lights!! We really appreciated that there were stickers on the front door saying that the room had been cleaned and no one had been in since. There were also these stickers on the remote, frig door and various places.
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Date of stay: April 2021
Value
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Response from Ruben Cambero Sedano, General Manager at The American Club
Responded 1 week ago
We love that you felt safe thanks to our enhanced protocols! TennisgalGreenBay_WI, we truly appreciate your feedback and certainly will be looking at that bathroom lightning in room 136 to ensure we enhance it. Thank you very much for your recent visit to The American Club. We are looking forward to welcoming you back in a near future! Ruben Cambero Sedano General Manager | The American Club & Inn on Woodlake
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mrmonaco wrote a review May 2
Chicago, Illinois196 contributions72 helpful votes
My husband and I just stayed here for our third wedding anniversary and were disappointed. We had really been looking forward to our stay after reading all the rave reviews and hearing that the American Club is a five star five diamond resort. Our disappointment started before our trip. We had some questions about the rooms available so we tried calling the reservations number. There was a message stating that call volumes were higher than usual and there may be a wait. The first time I called I was on hold for about thirty minutes. I pressed pound which was the option to leave a message and get a call back as soon as a representative was free. After not receiving a call in twenty four hours I tried calling again the next day. Again the same thing happened and I was on hold for an extended period. I gave up calling after this and we eventually we decided to book our room online. We booked the heritage room. Check in time at the American Club is 4pm which is pretty late when you pay a premium and would like time to enjoy your room. I told the woman checking us in that we were celebrating our anniversary weekend and asked if there were any upgrades. She gave no acknowledgment of the fact that it was our anniversary and just stated that unfortunately they would not be able to upgrade us however our room was going to be very nice. She proceeded to give us directions to our room by pointing at the stairs behind us. We had about four different bags between us which made climbing stairs difficult and she never asked if we needed help with our luggage. We asked concierge if there was another way to get there, she directed us to an elevator and told us to go to the third floor. These directions were incorrect and we got lost until we finally found another employee who was able to direct us in the right direction. Our room itself was nice but a very closed floor plan and somewhat dated. The iPad in our room wasn’t working and didn’t even have our name on it when we arrived. One of the chairs broke in our room while my husband was sitting on it. The tv in the bedroom is off to the side of the bed which makes it difficult to watch. We explored the grounds a bit which are nice. Lots of gardens and sitting areas. I will say at check in we were not given a map or told of the different things to see or do on the grounds. We were told there was tea and coffee in the greenhouse which sounded like there was a setup of some sort for guests but it ended up that there was just a cafe there. Turn down service did not include any refills on our bottled waters. We ordered room service for dinner which was mediocre at best. My husband and I love to travel and have stayed at multiple five diamond resorts. What has really set them apart has been a true attention to detail, fantastic service and a way of making their guests feel important and special. I did not feel any of these things at the American Club which is sad because we chose a special occasion of ours to celebrate there. I wouldn’t recommend this place to my family or friends.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Ruben Cambero Sedano, General Manager at The American Club
Responded 1 week ago
Dear MrMonaco0, Thank you very much for your recent stay at The American Club and for your valuable feedback. It is clear that we fell short and didn't meet your expectations nor our standards and I must offer my apologies for it. I would like the opportunity to learn more about your stay so we can address with the team. Nothing would please us more than regaining your confidence on The American Club. Please feel free to reach me directly at (920) 457-4442 | ext. 52869 Ruben Cambero Sedano General Manager | The American Club & Inn on Woodlake
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PeterH001 wrote a review Apr 2021
Northbrook, Illinois48 contributions6 helpful votes
A beautiful place to stay, relax and get pampered all at the same time. We ate at the Whistling Straits Restaurant , Taverne on Woodlake, The Greenhouse, and Kohler Waters Spa Cafe, all were excellent. The Ryder Cup is going to be played here for good reason. My wife and I each had two spa treatments and they were absolutly wonderful. The spa had fanatic facilities as well (Steam Room, Sauna, Whirlpool Cold Emergence poo and a regular pool) and we used them too.
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Date of stay: April 2021
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Liz W wrote a review Apr 2021
11 contributions1 helpful vote
I had the best experience with Cherie Le Jeune, concierge at The American Club. It was hands down the best customer service I’ve experienced and I was very impressed by how she went above and beyond to accommodate us. Wonderful demeanor and absolutely lovely!!! Thank you!
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Ruben Cambero Sedano, General Manager at The American Club
Responded 3 weeks ago
Couldn't agree with you more, Liz W!! Cherie is an authentic rock star. Always eager to go the extra mile to ensure your experience is unique, custom tailored and memorable. A great example of the professionalism of a "Le Clef D'Or" Concierge. Having Cherie at The American Club is a privilege. Thank you very much for your beautiful acknowledgment, Liz. Looking forward to welcoming you back soon to The American Club! Have a lovely day Ruben
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PRICE RANGE
$232 - $1,848 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the american club hotel kohler, american hotel kohler, the american hotel, american club wisconsin, american club in kohler wi, american kohler, american club kohler wi
LOCATION
United StatesWisconsinKohler
NUMBER OF ROOMS
241
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Frequently Asked Questions about The American Club
Which popular attractions are close to The American Club?
Nearby attractions include The Waelderhaus (0.5 miles), The Shops At Woodlake Kohler (0.4 miles), and Kohler Swing Studio & Golf Shop (0.4 miles).
What are some of the property amenities at The American Club?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The American Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The American Club?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The American Club?
Yes, free parking is available to guests.
What are some restaurants close to The American Club?
Conveniently located restaurants include Wisconsin Room at the American Club, Horse & Plow, and Craverie Chocolatier Cafe.
Are there opportunities to exercise at The American Club?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The American Club located near the city center?
Yes, it is 0.5 miles away from the center of Kohler.
Are any cleaning services offered at The American Club?
Yes, dry cleaning and laundry service are offered to guests.
Does The American Club offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is The American Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.