This was our first visit to the village of Kohler and the American Club. We stayed in the Carriage House in a Heritage King room. It was very spacious, comfortable bed, awesome soaking tub and separate shower with two heads! The complimentary evening appetizers with drinks were delicious! Raw veggies with hummus, cheese/crackers, salami, chicken salad, beer, wine, soda and water. Continental breakfast was more than enough; boiled eggs, bagels, granola, fresh fruit cups, cold cereal, muffins/pastries, chia seed pudding, overnight oatmeal. Plus, various juices, coffee, tea and milk. Afternoon tea offered many varieties of sweets along with your cup of tea. Plush robes and slippers are provided which are so nice if you use the spa. Change in your room and skip the locker room. Nightly turndown service is a nice added touch! The elevator was always there as soon as we touched the button for service, ample parking right across from the entrance to the Carriage House, walking distance to the Design Center and the shopping area. My only complaint is they were out of honey for tea each day of our 3 night stay. I inquired about it and was simply told “we don’t have any”. For the price you pay you shouldn’t have to purchase honey when tea is available throughout the day and evening. The candy that’s available for purchase in the room honors bar was not fresh and just about to the expiration date. One box of toffee that I opened was melted and stuck together.

This place was such a fantastic getaway. I booked here on a whim, based solely on the covid precautions this resort is taking (that I read from reviews). We drove almost 7 hours from Michigan, and it was well worth it. I did not realize when we booked how fancy it was here and I feel terrible for not pulling cash out for tips. When we arrived, Cain carried our bags and escorted us to our room as it was through 2 courtyards and we’d never stayed there. Cain was so kind and welcoming that we knew from the start we made a good decision on staying here. From the staff who checked us in, to The Greenhouse (most adorable coffee shop on the planet!) to The Horse and Plow cheese curds, and of course, the room, everything was OUTSTANDING. We have hopes to return once a year and stay in a suite next time. We appreciated all of the covid precautions the staff were following— a lot of places say they’re taking precautions but then you arrive and nothings changed, this hotel was not one of them. They were on it with keeping occupancy in areas low, wearing masks, and gloves, temp checks at check in, extra cleaning- everything. Our experience for my birthday weekend was spectacular. A much needed escape. Also, we sat in the downstairs lobby area and watched the history of Kohler- that was also excellent. LOVE this place!

My husband and I stayed at The American Club for our anniversary. We are very Covid conscious and were nervous about staying in a hotel, but we were reassured by staff before coming that they are taking Covid very seriously. And they were spot on. We were able to check in and go to our room without any troubles. They have made some wonderful modifications to happy hour and breakfast that allows for minimal contact. We were able to order dinner from a resort restaurant without issue as well. Our room had an amazing 2-person tub and luxurious shower in which we were able to spend a relaxing, romantic evening. We will definitely return!