The American Club
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About
#1 of 1 resort in Kohler
Location
4.3
Cleanliness
4.8
Service
4.6
Value
3.9
The American Club is a Forbes Five-Star Resort Hotel and the Midwest’s only AAA Five Diamond Resort Hotel providing unique, luxurious decor that with a singular quality experience room by room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Free shuttle or taxi services
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Tennis court
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Business
Location
419 Highland Dr, Kohler, WI 53044-1514
The American Club
Getting there
Somewhat walkable
Grade: 64 out of 100
64
General Mitchell Airport
55.3 mi•
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Rental Cars
13 Restaurants
within 0.75 miles
1147Reviews17Q+A100Room tips
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+1
I am a Los Angeles based interior designer and was invited by the Kohler Company and Ferguson's Showrooms to visit Kohler HQ for three days and it was an absolutely amazing experience. From the moment of our arrival we experienced top tier service all around. The king room I was given was great and comfortable with a fully outfitted Kohler bathroom. The spa was just what I needed including the 50 min full body massage. The restaurants were all top notch and would visit again in a heartbeat. Touring the Kohler showroom and factory was just the icing on the cake. I highly recommend staying at the American Club and visiting Kohler, WI!!!
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ruben Cambero Sedano, General Manager at The American Club
Responded 6 days ago
Thank you very much, MarkH013 for your recent stay and for sharing your experience with us. We are thrilled to learn how much you enjoyed your visit to Destination Kohler! Kind regards, Ruben Cambero Sedano General Manager | The American Club
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sure this is a nice place (perhaps one of the nicest hotels in the U.S.) but what makes this special is the over the top service by the well trained and dedicated staff. Not just friendly, but very good at their jobs - and responsive. Follow-up / follow-through like nowhere we've ever seen.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Just allow the staff to do their jobs - they take pride in their work, let them do what they do!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The staff at the American Club was beyond incredible. From the moment you check in, pick up your car, return to the resort, all spot on. The spacious room was lovely, comfortable bed, cozy comforter. During the afternoon rain they had games out in the main area and live background music at all times. Even though we booked months in advance there were no spa appointments available. This was rather disappointing. I am surprised they don't reserve some availability for guests. The food was a huge disappointment. The Wisconsin Room, Horse and Plow and room service were severely lacking top to bottom; food quality and staff training. Robert in Horse and Plow was a welcome standout with great service and beer recommendations. The cheese curds are delicious, meatloaf ok. The restaurants outside of the main grounds required a resort fee to make a reservation that was not put toward your dinner. We ordered room service our last night. The food was cold (it can happen with room service) but the shrimp cocktail was actually still frozen. Bottom line, the resort is gorgeous, the grounds are very well maintained and quite spectacular in spring. The staff is incredibly professional and very well trained. You will just need to eat elsewhere. …
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We come and stay at the American Club a lot and love it. We are members of River Wildlife so we love to come and stay one night with our family and eat at River Wildlife. I'm not a big review-writer but this visit was just so extra special. The service exceeded our expectations the entire time we were there. We were greeted at the door by very friendly doormen and front desk personnel. We stayed in two joining room with our 4 children ages 8-15 - the rooms were 268 and 270 -- lovely adjoining rooms that are very spacious and the bathrooms (of course) are incredible. I always love the Hollyhock scented toiletries. I took my kids to the SportsCore area and the pool is so nice and it opens out onto a big patio that is on a beach to a small lake swimming area. It was beautiful -- the whole facility was really nice and, again, excellent and friendly service. We returned to the hotel and in the very classy bar area just off the front desk area they were making some special complimentary throw-back drink called a sidecar. I went in just to get one to go and everyone was sitting in the bar listening to a piano player - everyone really seemed to be enjoying themselves. The bartender was super friendly. And as a bonus some family was in there that happened to be super musical so they were singing along with the piano player and it was AMAZING. I got back to our room and realized that I had forgotten my toothbrush and razor -- I called the front desk and within 5mins they had brough be up in a nice little pearly bag a real normal sized toothbrush and travel size crest, a NICE razor that didn't tear my legs apart - Bic Soleil I think, and a travel sized shaving cream. I was shocked -- such a lovely surprise. Most hotels have the cheapest stuff possible. Then our dinner at River Wildlife was amazing!! After dinner I got a bottle of wine from the bar to take to our room and the bartender INSISTED on walking with me to the room to help me. This stay, even only one night, was just so lovely and exceeded our expectations over and over again. …
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The American Club is absolutely amazing! It is a stunning place to stay. It has a lot of character and detailing. Great hospitality. The workers were very professional and helpful. If you get the chance also check out the restaurants and the spa! I will be going back.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Kohler truly is a little slice of heaven, it’s perfect in every way. We have been a handful of times, but this was our first trip in more than 12 years. Not much has changed which is part of the charm and also what makes this place so timeless. The rooms in the carriage house are beautiful, the spa is absolutely fantastic and the food is delicious. Everything about the entire village is perfect. We absolutely love it here.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Don't bother inquiring about having a wedding here. My fiance and I really liked the American Club and it was on our top picks to have a wedding at. I sent an email asking for more information and got a response from the Wedding Sales Manager, Andrea, not long after. We had sent a few emails but she did not respond to them after the 3rd one. I waited a week and emailed the wedding inquiry page again and again, no response. I even ran into her at a Madison bridal expo when I was there looking for vendors and she was very short with me and told me she would get back to me and again, never did. Really disappointed in this venue and even more the lack of communication.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Amex P wrote a review Dec 2022
I had a great time at the American Club in December 2022! The property was decorated so nicely for Christmas and had such a relaxing atmosphere. My fiance and I were there celebrating our engagement and everyone was so welcoming. We got to ice skate by ourselves and got to do some Olympic Curling at one of the resorts they own on the property! Additionally, it was so nice that we received a box of chocolates and two bottles of wine to celebrate our engagement! I did have a small amount of time to check out the Sports Core Gym and the Spa and both amenities were very nice! We hope to come back for future celebratory events.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The Sports core gym you have free access to as a guest of the American Club. The gym has a nice...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The American Club sells themselves on five star service and accommodations, but they fell short of that. While staff was friendly and highly professional, our issues included extremely long wait times for okay meals, an overcrowded spa, dingy dark outdated rooms, and dealing with the massive crowds for the Christmas market that happened to be the weekend we were there. The dining - we attempted to make dinner reservations two weeks in advance only to find out that their restaurants were fully booked....luckily the concierge was able to accommodate us after a few calls. However we did not realize we needed reservations for breakfast and had to wait over an hour to be seated the first day, then made a reservation our second day only to wait an hour past our reservation to be seated anyways. Didn't even attempt lunches. For dinner we selected the tasting menu at the Immigrant at >$250 per person and it was okay not great (mostly heavy meaty gamey dishes with not much creativity) and not in the same ballpark as tasting menus in our hometown Chicago that are less than half that price. Spa- an absolutely beautiful spa, however it was overcrowded due to a small birthday party. I was told to use spa facilities on weekends I had to book two full service treatments which I did for around $500 and was hoping to have some privacy, not wait in a line to use a toilet, not wait in line for the cold plunge, and not have to sit in a soaking tub totally overflowing from some of the fattest people I have ever seen. Meanwhile, my partner checked out the hot tubs in their sports/recreation center and ended up between two individuals eating Mcdonalds in the hot tub. Some good news is that I loved their nearby cycling class! The yoga class was almost great too however they did not cleans mats in between classes nor did they clean the floor so I was between puddles of other people's sweat on an already used stinky wet mat. Overall it was a decent experience but definitely not a destination experience.…
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ruben Cambero Sedano, General Manager at The American Club
Responded Dec 14, 2022
Dear guest, Thank you very much for your recent stay and for sharing your experience with us. I would like to make myself available to discuss your stay and regain your confidence in our property. Please, feel free to reach me at ruben.camberosedano@kohler.com or 920-226-8792 I appreciate the opportunity Sincerely, Ruben Cambero Sedano General Manager | The American Club and Inn on Woodlake
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I know the reviews are all over the map on this place and was hoping to give it 5 stars, but there were just too many things where it fell short for a 5 Star property which it advertises itself as. The staff here is very welcoming and helpful. We checked in early because of spa appointments. Our room wasn't ready, which was not a surprise and so we left our luggage with the bellman. When I got the call that the room was ready I went to the front desk and was given a key and told that my luggage would be brought up shortly. When I got to the room, it had not been made up. The front desk manager got involved after a series of unfortunate events and after another hour the room was ready. We had two meals on property - dinner at Black Wolf Run restaurant which was good and breakfast in the Wisconsin Room where the service was excrutiatingly slow even though the room was only half full. (See restaurant reviews) The concierge and bell staff were stellar. Our car was ready quickly when we needed it to go to the John Michael Kohler Arts Center in Sheboygan and the Art Preserve in Kohler. (Highly recommend both these places) We had dinner on our second night at Lino Ristorante Italiano in Sheboygan on the river, which was delicious and delightful. Our room at The American Club was very comfortable and the shudders and blackout curtains made for a perfect night's sleep. The bathroom, as you would expect, was excellent including the tub. Services at the spa are expensive, but according to my daughter, were the best she ever experienced. I think that the glitches during our stay were likely due to staffing issues which all businesses are struggling with and so I won't hesitate to make a return trip.…
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Date of stay: November 2022
Value
Cleanliness
Service
Room Tip: There are many stairs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Ruben Cambero Sedano, General Manager at The American Club
Responded Dec 14, 2022
Dear MomRocco, thank you very much for your recent stay with us. We sincerely appreciate your feedback and all your comments have been shared and discussed with the proper teams to continue our quest for excellence. We are looking forward to welcoming you back in the future. Warmly, Ruben Cambero Sedano General Manager | The American Club & Inn on Woodlake
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Kohler area.
PRICE RANGE
$398 - $504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the american club hotel kohler, american hotel kohler, the american hotel, american club wisconsin, american club in kohler wi, american kohler, american club kohler wi
LOCATION
United StatesWisconsinKohler
NUMBER OF ROOMS
241
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Frequently Asked Questions about The American Club
Which popular attractions are close to The American Club?
Nearby attractions include The Waelderhaus (0.5 miles), The Shops At Woodlake Kohler (0.4 miles), and Kohler Swing Studio & Golf Shop (0.4 miles).
What are some of the property amenities at The American Club?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The American Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The American Club?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The American Club?
Conveniently located restaurants include Wisconsin Room at the American Club, Horse & Plow, and Craverie Chocolatier Cafe.
Are there opportunities to exercise at The American Club?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The American Club have an airport shuttle?
Yes, The American Club offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The American Club located near the city center?
Yes, it is 0.5 miles away from the center of Kohler.
Are any cleaning services offered at The American Club?
Yes, dry cleaning and laundry service are offered to guests.
Does The American Club offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.