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Heidel House Resort & Spa

582 reviews
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Traveler (165)
Room & Suite (58)
Pool & Beach (15)
Overview
  • Excellent40%
  • Very good25%
  • Average20%
  • Poor11%
  • Terrible4%
Travelers talk about
“grey rock”(81 reviews)
“sun room”(15 reviews)
“boathouse pub”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
Offers from Heidel House Resort & Spa
Hotel packages
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (582)Write a Review
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31 - 35 of 580 reviews
Reviewed July 7, 2017

I have lived here in the Green Lake/Ripon area for over 30 years, and it is with a sad and heavy heart that I have to agree with the most recent Trip Advisor (TAers) posts. The Heidel House (HH) sure ain't what it used to...More

Thank Randall J S
Response from Kevin K, General Manager at Heidel House Resort & SpaResponded July 14, 2017

Randall, thank you for taking the time to share your review of us. We're pleased that you enjoy the views we have to offer, though are disappointed to learn that your dining experience was not a satisfactory one. Your concerns regarding the wait time have...More

Reviewed July 6, 2017

Needing a facelift is one thing but letting the cleaning slide is inexcusable. The carpeting looks as it it's never been cleaned and seems to be vacuumed infrequently. We had a face towel hanging in our bathroom that had been used to blot lipstick. When...More

1  Thank barbben
Response from Kevin K, General Manager at Heidel House Resort & SpaResponded July 14, 2017

Thank you for taking the time to share your experience with us. We are regretful that your experience was a disappointing one. Your concerns regarding the towel have been addressed with our housekeeping department, as this should not have happened. Please know that your feedback...More

Reviewed July 5, 2017

We were excited to stay on Green Lake for the 4th of July weekend - although the hotel offers a pretty view, the inside of the hotel was just plain dirty. When we arrived at our room the air conditioner didn't work so we had...More

Thank brewerterri
Response from Kevin K, General Manager at Heidel House Resort & SpaResponded July 14, 2017

Thank you for taking the time to review us. We are disappointed that your experience was not a satisfactory one. We strive to provide memorable experiences and we clearly fell short of that goal. Please know your concerns regarding the cleanliness of your room has...More

Reviewed July 3, 2017

This is an old-time resort which must have been spectacular in its glory days. Though the location is beautiful overlooking Green Lake, the resort itself needs some updating. The staff are friendly and the breakfasts are good, but the rooms are not up to par....More

Thank Spazieren1
Response from Kevin K, General Manager at Heidel House Resort & SpaResponded July 5, 2017

Thank you for taking the time to review us. We are pleased that your interactions with our associates were friendly and your dining experiences were good. However, it is regretful that your stay was not overall satisfying. Again, we appreciate your candid feedback as it...More

Reviewed July 3, 2017

We arrived at Heidel House on Saturday afternoon and we had difficulty finding parking. We had to park as far away from the entrance as possible. We were told at check in that there was a wedding and that was the reason for the lack...More

Thank lizzzg
Response from Kevin K, General Manager at Heidel House Resort & SpaResponded July 5, 2017

Thank you for taking the time to review us. We're regretful that your stay with us was a disappointing one, and that you felt crowded by the Sunsplash event that we host annually. Your concerns have been addressed with the appropriate departments. Once more, thank...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$84 - $195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$84 - $195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (165)
Room & Suite (58)
Pool & Beach (15)
Dining (6)
Hotel & Grounds (107)
Bathroom (7)
Questions & Answers
Ask a question
rlynch27
July 15, 2016|
AnswerShow all 3 answers
Response from Sandy S | Reviewed this property |
At the Heidel resort the sunroom food is okay if you order from the menu. Avoid the breakfast buffet. In the downtown The Goose Blind and Adam's rib have pretty good food. In Ripon just east of Green Lake Alibi's Bar and... More
1
Vote
jmcesar
December 16, 2014|
AnswerShow all 16 answers
Response from Kevin K | Property representative |
Great question! Our indoor pool is popular for adults and children alike. It is a large enough size that guests will not feel crowded, plus there are two whirlpools for additional relaxation. If you haven’t seen it, a photo... More
1
Vote
July 13, 2014|
AnswerShow all 4 answers
Response from Flyfxs | Reviewed this property |
I wasn't impressed with the cleanliness of the hotel so I opted not to have a tragic experience at their spa.
0
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Room Tips
"Lake views are best!"
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"Best View is lakeside on fourth or fifth floor."
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"A lake view"
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"Lake view is nice"
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