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Country Inn & Suites By Carlson, Green Bay East

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Country Inn & Suites By Carlson, Green Bay East
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325 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Canton, New York
Level Contributor
161 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

For nearly $200 the room should be at least clean. There were crumbs on the floor, beds had nasty comforters on them, every piece of furniture was stained, the shower did not drain, the A/C was rattling and you could hear stomping in all the rooms above. I had not stayed in Country Inn and Suites since they were a... More 

Helpful?
4 Thank TomFNY
RyanGRWI, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out... More 

Wisconsin Dells, Wisconsin
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

The room was spacious, but they still had the old type television. The cleaning staff was not very good. There were 3 peanuts on the floor by the side of the room, we left them there,and they were there 2 days later when we checked out. Hot tub did not work, and they wouldn't give any discount.

Helpful?
Thank FormerRacineResident
Waterford, Wisconsin
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I recently stayed t the Country Inn & Suites in Green Bay on Kepler Drive to attend a Packer game. We expected to be charged nearly 3 times the usual rate, but we were very disappointed to see the rooms and carpet were dated and dusty. Large tube TVs and bad lighting throughout. The pool was closed with a sign... More 

Helpful?
Thank laludtke
Elgin, Illinois
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed in many Country Inn & Suites hotels as a Gold Elite member, and this ranked at the bottom of the list. From the highway, I thought the property was vacant due to a damaged sign and missing shutters. Inside the decor hadn't been touched in decades, green/oak/brass/floral patterns everywhere, small old tube TVs, etc. Most disappointing was the... More 

Helpful?
1 Thank Joshua L
RyanGRWI, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Our Assistant General Manager Angela did add Club Carlson points to your account and also did adjust money off of your bill. We hope for... More 

Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

I am amazed this hotel was rated so high. Room was dirty and there was a weird cleaner smell in hallways, bed was uncomfortable, pillows were small and gave zero support, shower was more like a trickle, pool was dirty, spa broken and breakfast was cold and inedible despite getting there right at the beginning of breakfast time. I really... More 

Helpful?
Thank Megan S
RyanGRWI, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Ryan Schmidt General Manager Country Inn & Suites- Green Bay East More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

#1 Called ahead of arrival They were going to save us a roll away came there and they gave it away. #2 Went in room and found left over ice cream in frig.#3 went down for breakfast next day too many people with only 2 waffle machines working no pancake's made no breakfast.#4 decided to take kids to pool,pool out... More 

Helpful?
Thank Randal R
RyanGRWI, General Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review

Dear Valued Guest, Thank you for staying with us during your recent visit the Green Bay area. We are very sorry to hear that you had experienced some issues during your stay. We do our best to honor all guests requests. We do apologize for not being able to honor you request for use of a rollaway bed. We do... More 

Ada, Michigan
Level Contributor
243 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is large with comfortable rooms and lots of amenities but seems to have some deferred maintenance issues. We stayed there during some hot summer weather and the ac in the room worked fine but the halls and common areas of the hotel were not air conditioned...including the breakfast room. Breakfast seemed to overwhelm the place too and they... More 

Helpful?
1 Thank Bob E
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Country Inn & Suites By Carlson, Green Bay East

Address: 850 Kepler Dr, Green Bay, WI 54311-8048
Location: United States > Wisconsin > Green Bay
Price Range: $92 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Green Bay East 2.5*
Number of rooms: 106
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Also Known As:
Country Inn & Suites Green Bay East Hotel Green Bay
Country Inn And Suites Green Bay East
Country Inn Green Bay
Green Bay Country Inn
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