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BEST WESTERN Germantown Inn

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89 Reviews from our TripAdvisor Community

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Showing 87: English reviews
1 review
1 of 5 stars Reviewed 3 days ago NEW

If you're looking for a high quality place with a decent fitness center, this is not the hotel for you. The internet did not work well and the staff did not seem to know how to help. They do have complimentary breakfast which is nice.

Review collected in partnership with Best Western

Thank Agnes V
Fremont, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The banisters looked and felt dirty. The room was clean but had a stuffy odor. Beds were very comfortable. Breakfast very acceptable but needed directions to make waffles and there were none posted. Attendants were available and helpful. Check in was easy.

Review collected in partnership with Best Western

Thank Jan N
Denver, Iowa
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Older property. Lobby has been remodeled but room bathrooms have not. Our shower head is from the 90's...literally. The bathroom door know is literally falling off. Room smells strange odor, but not unbearable. Pool is nice as is hot tub. Front desk is not staffed appropriately...need to ring for help. Not a good value for $133. Would be a fine... More 

Thank Dakkin
South Carolina, USA
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent 1 night at hotel and the night clerk was fantastic with helping with reservation, describing the property and even gave us football for grandkids could play in pool area (which is very nice). Rooms are outdated and carpets need GOOD cleaning as we could see dirt on feet when walking barefoot. No eating establishments within walking distance of... More 

Thank reliabilityguy
Marseilles, Illinois
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in 2015 and we're happy enough to stay again in 2016. Very clean rooms, quiet rooms, both on first stay, second floor and this year on first floor. Breakfast is decent, pool and hot tub clean and the staff is helpful. Plan to go back again.

Thank Mrsesp1
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We found this place after looking all day for an apartment in Germantown, Menomonee Falls area. The check in process was really fast and smooth and the young gentleman at the front desk was very friendly and personable. He answered all my questions and even replaces the remote control batteries. The price was really good. Most of the places around... More 

Thank LenutaMorina
Germantown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Thanks to the staff at Best Western in Germantown Wisconsin my crew and I are very happy with your help. Asha gave us a great help and support all the time. I can highly recommend anyone to stay at this location.

Review collected in partnership with Best Western

Thank Evelin V
Millom, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked last minute as a overnight stop for Carroll collage and HD museum. Found hotel easy enough and check in was easy. Room was what you would expect and had no complaints for the money paid. Breakfast was not as good a choice as some we have visited but did have good items to choose from, the girls loved the... More 

Thank phfl_13
Highland Park, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

As artists we stay close to events and Best Western is very accomidating with our stays. We like a hotel that has a quiet hour at the hotel for swimming. It is nice after a long show for peace and quiet to wind down from being outside in the sun all day.

Review collected in partnership with Best Western

Thank Barb C
germantowninnandsuit, Webmaster at BEST WESTERN Germantown Inn, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel... More 

1 review
1 of 5 stars Reviewed June 20, 2016

The property is very dated with little improvement, but that is the least of the ample problems it has. This hotel charges way too much for what you get. First off we had to wait almost an hour before we could check in before someone cleaned the room, that was a joke it looked filthy, and smeary on the sink... More 

Thank picknik
Asha D, General Manager at BEST WESTERN Germantown Inn, responded to this review

Thank you for taking the time and sharing your experience with us. I would like to apologize to you for the disappointing service from the housekeeping staff. I will use your feedback to improve our service. We try our best to provide accommodation as early as possible. We did not have early check in request from you. Our Front desk... More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (31)
Dining (3)
Room/Suite (7)
Pool/Beach Area (2)
Other (19)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Conveniently located off Highway 51/45 and 167 in Germantown, the BEST WESTERN Germantown Inn is in the suburbs and within the region of the Washington County Fair Grounds and the Mayfair Mall. Make yourself at home in one of the 46 guest rooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower and tub combinations, complimentary toiletries, and hairdryers, iron and iron board, coffee and tea makers, microwaves and refrigerators. The hotel has four rooms with one queen size bed with a whirlpool bath, two king suites and one king suites with the whirlpool bath and a fireplace. ... more   less 

Additional Information about BEST WESTERN Germantown Inn

Address: W190N10862 Commerce Cir, Germantown, WI 53022-3871 (Formerly AmericInn Lodge & Suites)
Location: United States > Wisconsin > Germantown
Price Range: $103 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Germantown Inn 2*
Number of rooms: 47
Reservation Options:
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Also Known As:
Americinn Hotel Germantown
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