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Abbey Resort & Spa

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Abbey Resort & Spa
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993 Reviews from our TripAdvisor Community

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Showing 993: English reviews
Chicago, Illinois
Reviewed 4 days ago NEW

My sister and I went for a long weekend in October. I visit the Abbey every summer with my husband and three children. This time it was a girl's weekend and in a different season. It was amazing. It was so beautiful and everyone was so kind. We spent time in the spa before taking a walk on the path...

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1Thank nickrys
Racine, Wisconsin
Reviewed 1 week ago

First time at the Abbey and enjoyed the beautiful scenery, spa area, and was wowed by the talent provided that evening in the bar area. The pianist was incredible! Very friendly service and the atmosphere was beautiful. Tucked back in the harbor of Lake Geneva with rolling hills was something new and exciting to see. I had lived in Wisconsin...

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Thank joeyjackamy
Reviewed 1 week ago

Have been going to The Abbey for 20+ years for holidays. Every time I have been there, we have enjoyed the beautiful atmosphere & the wonderful service. Thanksgiving would not be the same without The Abbey in our tradition.

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Thank Kaitlyn F
Racine, Wisconsin
Reviewed 3 weeks ago via mobile

Girls getaway at The Abbey in Lake Geneva was great. Haven't visited here in decades but was very pleasantly surprised...its been updated, was beautifully maintained, staffed by friendly people, comfortable rooms. We spent all morning in the spa enjoying all the amenities before our booked spa services (whirlpool, steam room, sauna, even took an aqua aerobics class).The Fusion facial done...

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Thank Dee M
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Dee M Thank you for your review and for noticing our recent renovations. We are delighted to hear this will be an annual trip for your and look forward to showcasing our 2017 property updates.

Elm Grove, Wisconsin
Reviewed 4 weeks ago via mobile

My wife booked the family for the weekend when she came for the toastmasters meet. The hotel was nice and the people friendly. On opening the sofa bed for the kids, we found some yucky stuff on the covers. Could not sleep on it after that. Also the curtains do not close completely and there is a big gap between...

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Thank Naseerahmed2008
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Naseerahmed2008 Thank you for taking the time to share your experience. We apologize for the issue with the sofa sleeper and hope that you notified a member of our team during your stay so that we could address your concern. We hope we have the opportunity to welcome you again.

North Aurora, Illinois
Reviewed November 1, 2016

Rooms are spacious clean and updated. Nice that it included a patio. The grounds are beautiful. Enjoyed the Saturday prime rib buffet. Therected was so much food and a large variety of chosen. Plan to come back again

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Thank Susan S
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Susan S Thank you for your five star review and wonderful compliments. We look forward to your next stay.

Lake Zurich, Illinois
Reviewed October 30, 2016

Our Daughter had her wedding and reception at this resort and while the bride and groom felt it was very nice, as the person paying for the weekend I noticed they dropped the ball on many small things. The tent heaters were lacking and they did not bring in the portable heaters, they never had attendants checking the washrooms and...

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Thank Tim K
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Tim K Thank you for review. We are disapointed to read you were not satisfied with our wedding services. We deeply apologize and have reviewed your comments with our team. Additionally, we invite you to share your comments with the the wedding planner who assisted with the event. We thank you again for your feedback.

Reviewed October 28, 2016

The room was on the lower level, smelled musty and had leak marks on the ceiling. We learned from a friend who had stayed a few nights earlier that the WI-FI did not work and he was told, "the engineers are checking on it." When we stayed several days later it was the same story, with the desk clerks feigning...

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Thank Laura O
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Laura O We are very disapointed to read of your stay and apologize for the inconveniences you encountered. I have shared your concerns regarding the wifi with our IT Manager to ensure they are being addressed. If you wish to discuss you stay in further detail, I welcome you to email us at info@theabbeyresort.com. We do hope that we will...

FL
Reviewed October 21, 2016

The resort was just perfect for our reunion. There were many activities for kids and a relaxing spa for adults. The restaurant had delicious food at a reasonable price. The staff was very courteous and helpful

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Thank CNoon
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

CNoonee Thank you for your review. We appreicate your wonderful compliments and look forward to your next stay.

Milwaukee, Wisconsin
Reviewed October 18, 2016

I stayed for two nights for a conference with many professionals and we couldn't have had a better experience. Rooms: I had a king room in building 3. It was wonderful! Very clean and the bed was SUPER comfy! Grounds: All I can say is WOW! It is so beautiful and breathtaking. From the beautiful lake, trees, flowers, and boats.......

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Thank beth1980354
Sara S, Guest Relations Manager at Abbey Resort & Spa, responded to this review

Beth1980354 Thank you for sharing your experience with us and with future travelers. We are delighted to read you enjoyed your conference stay with us. As you wish to return with your husband, I might suggest signing up for our promotional emails via our website. This will keep you informed of promotions and events exclusive to guests who book through...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 

Additional Information about Abbey Resort & Spa

Address: 269 Fontana Blvd, Fontana, WI 53125-9604
Location: United States > Wisconsin > Fontana
Price Range: $129 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Abbey Resort & Spa 3.5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Abbey Hotel Fontana
Abbey Resort And Spa
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin
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Questions & Answers

Here's what travelers have asked, with answers from Abbey Resort & Spa staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from Abbey Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“In the summer I like to be in a room near the pool. In the fall a room near the water is a great choice.”
 of 5 bubbles nickrys, 4 days ago | Read review
“Harbor View is a beautiful treat!”
 of 5 bubbles joeyjackamy, 1 week ago | Read review
“Harbor View”
 of 5 bubbles 784kaitlynf, 1 week ago | Read review
“There is a Pool Side [quieter] and a Lake side. Lake side is where the weddings are.”
 of 5 bubbles 1whoknowsT, Oct 12, 2016 | Read review
“try to get the lake facing rooms rather than the pool facing”
 of 5 bubbles SumanSengupta, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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