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About
4.5
#1 of 13 hotels in Fond du Lac
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Discover Hotel Retlaw and feel transported into the excitement of the Roaring Twenties. Delight in the styles of a time personified by the fashions of the flappers, the new music of the Jazz Age, and the casual camaraderie of speakeasies.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Quiet
Languages Spoken
English, Spanish, Portuguese
Location
1 North Main Street, Fond du Lac, WI 54935
Hotel Retlaw, Trademark Collection by Wyndham
275 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in a prime spot that's a hit with guests for its close proximity to local dining and shopping, Hotel Retlaw, Trademark Collection by Wyndham, stands out for its blend of historical elegance and contemporary comforts. While the hotel's rooms garner compliments for their clean and historically charming design, some guests have pointed out less-than-stellar views and lighting. The hotel's ambiance is frequently described as regal and inviting, thanks to its beautifully adorned lobby and luxurious accommodations.
Cleanliness is a standout feature, with visitors consistently noting the spotless environment. Although opinions on value are split, with some guests questioning extra fees, the warmth and efficiency of the service staff receive high marks, contributing to an overall positive experience.
Location
Convenient
Atmosphere
Elegant
Rooms
Stylish
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Great hotel that has been totally updated/restored with gorgeous 1920's decor. Very clean, great staff, beautiful restaurant. Amenities are top shelf in quality. Unfortunately due to Covid, the restaurant and bar were not staffed in the evenings we were there because of weddings in the banquet rooms. They didn't have enough staff to do both. Our friends had dinner there on a Thursday and said the food was amazing. Breakfast was great as well. This was our second time staying there due to the proximity of Road America. We liked that they have free garage parking so our cars were not exposed to the elements. We plan to go back next year.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kareline Castor, Guest Services / Front Office at Hotel Retlaw, Trademark Collection by Wyndham
Responded Aug 11, 2021
Thank you so much for your review! I'm happy to hear that you had such a positive experience during your stay at our hotel, and we certainly appreciate your patience and understanding as we continue to navigate the challenging circumstances presented by the Covid-19 pandemic. We do look forward to having you back next year! Kareline Castor - Front Office Manager
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I grew up in Fond du Lac and have been inside this hotel several times over the past 40+ years. In it's prime this was a historic hotel that I'm sure was great for it's time but over the years became very run-down and dirty. When owned by Radisson and I think Clarion hotels the hotel still stayed in disrepair. Finally now that Wyndham owns the hotel it has gotten it's much needed and deserved renovation. The hotel is beautiful inside while still keeping the aesthetic of a historical hotel. The rooms are very nice inside and we especially love the 1 bedroom suites (although I wish they had a better view).
It's also in a great location to everything in town and to the park. You can walk to restaurants (Cellar District down the road is a great option). Parking is pretty easy in the attached ramp although you do need to walk outside to get into the hotel. But there is a cover over the walkway in case it's raining or snowing (but can be pretty chilly in the middle of winter). The bar is really nice and the bartenders very helpful in choosing drinks.
Front desk service has been great and we always get the exact room we request in our reservation.
The Cafe is open now but could use a bit more selection. The muffins were a bit dry and they were out of many things already by 9am even though the hotel wasn't that busy. Also the girl at the cafe didn't quite understand the $10 credit you got per room and had no idea how to deal with it. So some more training needed there.
This is our go-to hotel in Fond du Lac now when we are back visiting the family we have left in the area.
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Review collected in partnership with this hotel
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kareline Castor, Guest Services / Front Office at Hotel Retlaw, Trademark Collection by Wyndham
Responded Jul 24, 2022
Thank you so much for your kind words and glowing review! It is always a pleasure to receive such positive feedback, and I am thrilled to read that you had such a memorable and comfortable stay at our hotel. We appreciate your continued patronage, and certainly look forward to your return! Kareline Castor - Front Office Manager
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Having stayed here for the 2nd time in 2 months, we found this hotel to be enjoyable on a number of fronts. The downtown location affords convenient access to multiple points within the city. The rooms are well appointed and clean. The staff is incredibly friendly and went out of their way to accommodate our requests. I would strongly recommend this hotel.
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Date of stay: May 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thehotelretlaw, General Manager at Hotel Retlaw, Trademark Collection by Wyndham
Responded May 30, 2020
aadamle: I thoughally enjoyed reading your comments on your recent stays at the Hotel Retlaw. Thank you for taking time to write your thoughtful comments. I am delighted to share your comments with the entire staff. Peter Rank, Hotel Manager
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THIS IS A HIDDEN GEM!!! Never in a million years would I have expected to have found myself in such a small quaint town for a wedding only to have stumbled across this luxurious castle like hotel in the middle of nowhere. It’s a old heritage building that they didn’t knock down but instead turned it into a blacky mystical setting. The staff is super friendly the rooms are insanely clean and you also get a ten dollar voucher to there main cafe toward a breakfast sandwich or coffee. The lounge is exceptionally breath taking with a big grand piano.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kareline Castor, Guest Services / Front Office at Hotel Retlaw, Trademark Collection by Wyndham
Responded Jul 24, 2022
Thank you for your kind review! We certainly take a great deal of pride in our historic property, and it is always a pleasure to receive such positive feedback from our valued guests. We appreciate the time you've taken to share your review, and hope to see you again soon! Kareline Castor - Front Office Manager
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I can't rate this hotel five stars based on my experience there. Five stars means the hotel is pretty much perfect and that is just not the case, at least not for me. The noise coming from the AC was obnoxious and so loud that we could not hear the TV's or sleep at night. We had to turn ithem off because it was so bad. The initial room on the 4th floor looked okay but the bedroom looked right into the parking garage. We were moved to room 834 which looked abandoned, however the view was much better. The floors in this room were severely scratched, and the walls and painted surfaces were dirty and scuffed. The biggest issue was the water leaking from both showers. It took all the towels we had to clean up water after showering. We were moved to the Dilinger Suite which was very generous considering the rate per night but the room was really not appropriate for us. It was a conference room space that smelled of fresh paint that made me nauseous. There was no microwave and nothing on the counters but space. The huge dining room table served no purpose. The views were the best in the hotel but that's it. I actually would have rather stayed in a residential unit or a one-bedroom with showers that didn't have water flooding everything. One of the outlets near on the left bedside table looked like it had been pulled out but we fixed it. The lobby was nice and the restaurant was okay. I was disappointed with the experience to be completely honest. The only good thing was Joshua and how helpful and kind he was. Joshua, at the front desk, I believe he is a manager, was very nice and extremely helpful.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hotel Retlaw, Trademark Collection by Wyndham
Responded Jul 10, 2023
Dear Shelly, We deeply regret the many inconveniences you ran into with multiple rooms. Guest feedback is always appreciated, so we are grateful for you to take your time and share your comments. While we do apologize for your experience, we also appreciate your compliments on Joshua, who helped make your stay a bit more positive. Regardless, your feedback has been noted and will be discussed with the team so we can improve for future visits.
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Front desk staff Emily and Hannah were wonderful. Rooms are adequate. Daily room service was below average at best. They often left the room with dishes in them, no toilet paper, as well as other amenities. Bar and restaurant please do yourself a favor order in or go out because you will not get any good service at Either of the venues. I do understand short staffed but no staff and being closed is better than not being able to take care of the gas you already have in your facility. Let’s just say they were lazy and didn’t want to. Management, what management. Promotions Director was a nice lady tried to offer her apologies but as an owner myself, I don’t wanna hear excuses I just want to see results. If you can’t provide the results don’t be open or advertise that you are. This location has been under different management and ownership for many years since it’s opened. This is simply a tax write off and it’s a real shame for the employees that actually do care at the front desk. Take your business your celebrations and your leisure elsewhere.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kareline Castor, Guest Services / Front Office at Hotel Retlaw, Trademark Collection by Wyndham
Responded Sep 3, 2021
Hello, chiselledgrape I am saddened to hear of the issues you encountered during your stay with us, and I apologize that your experience at our hotel failed to meet your or my expectations. We appreciate the time you took to share your experience with us, and it is our hope that you'll give us another opportunity to better serve you in the future. Kareline Castor - Front Office Manager
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A nice hotel. Such a great experience at check in. I didn’t grab her name, but she checked us in about 7/7:30pm on 12/31/21. She was friendly, knowledgeable and amazing! The other front desk employee (a female) who ran a few items up to us in room 402 on 1/1/22 and 1/2/22 (mid shift person?) she was great too! Came up within minutes with our items and so friendly! You could tell the hotel was under staffed (everywhere is, so I totally get it) the lobby and hallway floors probably weren’t cleaned all weekend. Dirty glassware from previous nights kept piling up on every horizontal surface. (I felt bad that they probably didn’t have enough staff so I actually took it upon myself to pick up all the dirty glasses laying on the carpet on the 2nd floor and put them on a table) the room next to us was vacant and dirty, but propped open all weekend. Restaurant was closed on the 1st and 2nd, I assume due to low staffing. TV rising from the footbed is cool, but not really functional. It closed off the room and was way too close for us. Would’ve been better hanging on the wall. Closet door handle came off in my hand, but I just shoved it back on. I paid for a larger room, but it was just a regular room with a couch. Not really worth the extra cost. I LOVED the larger shampoo/conditioner/lotion!! And mouthwash too! That was a great touch!! It was a nice stay.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip:Parking is free, covered and next to building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kareline Castor, Guest Services / Front Office at Hotel Retlaw, Trademark Collection by Wyndham
Responded Jan 12, 2022
Thank you, Kurtur1, for taking the time to share the details of your recent stay with us! I'm pleased to hear that you had such positive experiences with our Front Desk receptionists--it is always a pleasure to receive feedback such as yours! I'm saddened to hear about the issues you encountered as a result of food & beverage and housekeeping staffing shortages, but we certainly appreciate your understanding and patience as we continue to recover from the ongoing challenges faced by our industry. Again, I'm thrilled to hear that you enjoyed your stay, and we look forward to your return! Kareline Castor - Front Office Manager
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As a resident of Fond du Lac I can’t express how happy I am to have a hotel like this in my own city. This hotel has been closed since I moved here and it is finally open after renovations and it is beautiful. It looks like something that should be in Chicago and cost way more than it does. The price was awesome and we got a room with a bed that had a tv that goes up and down with a remote! I definitely recommend this hotel!
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thehotelretlaw, General Manager at Hotel Retlaw, Trademark Collection by Wyndham
Responded Jan 7, 2020
Support2020: I appreciate that you took time to review the Hotel Retlaw, Trademark Collection by Wyndham. We are always excited to share our re-imagined hotel to visitors and locals alike. We have taken the best features from the past and incorporated the latest features today’s modern traveler expect. Peter Rank, Hotel Manager.
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I wanted to experience two historic hotels designed and built by the same people but renovated by different people. Both the Retlaw and Hotel Northland in Green Bay have been redone within the last four years.
Hotel Retlaw looks nice on the surface. The lobby is gorgeous. The rooms are not well planned and finishes are cheap. The pool and fitness center are both not completed although the hotel has been open for over a year. Please see pros and cons below.
Pros:
It was renovated rather than torn down. The lobby is gorgeous and the food at the restaurant is well above average for the area. The service from the front desk was pleasant and efficient.
The television that rises out of the footboard and swivels is nice. Picture is clear and channel selections are plentiful. Wi-fi is strong.
Cons:
Carpet was cheap, stained and not well vacuumed. The toilet is small, the seat didn't fit well and consequently did not stay up. The towels are squeezed in between the vanity and wall.
The door design is terrible. The room entry, closet and bathroom doors all open into each other.
The fitness center had no televisions. The pool has not been renovated and is not open.
My overall assessment and advice is to experience the lobby and dine in the restaurant but stay somewhere else for now.
Hotel Northland is of much higher quality. Please see separate review.
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Date of stay: October 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Rank, General Manager at Hotel Retlaw, Trademark Collection by Wyndham
Responded Oct 28, 2020
BuckyBadger123: I appreciate your detailed review of the Hotel Retlaw. Both Hotel Northland and Hotel Retlaw were designed by Walter Schroeder in the 1920's, he developed a total of 10 hotels throughout the Midwest. As both hotels are historic, some of the guestrooms in our hotel have a more unique layout to them. Our Regal King guestrooms offer the most amount of space and have a sofa in the guestroom. Peter Rank, Hotel Manager
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Not a great choice if you are travelling with small children, as the black-out curtains only cover half the windows, there is no bathtub (just a waterfall shower that sprays out the door onto the floor), and the air conditioning is loud and disruptive when it kicks on. I recommend staying as far away from floor 2 as you can if there is a wedding going on, as we were able to hear the bass from the reception music until after 11pm.
I also found the room layout strange...the bathroom had two half-doors, which if they were open all the way make it difficult to open the main hotel door. I also couldn't open the closet until I shifted the side table over. There is a small fridge but no microwave.
The front desk staff was very kind and helpful, and the free parking in the attached ramp was convenient.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hotel Retlaw, Trademark Collection by Wyndham
Responded Jun 30, 2023
Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our ample parking and friendly and helpful service. Your comments are important, and we'll use them as we continually work to improve our guests' stay. Kind regards and safe travels.
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Dear Mr Slug R.
The Hotel was originally named the Hotel Retlaw when it was constructed in 1922-23. The name was derived from the original owner's own first name, "Walter" spelled backwards. Full name Walter Schroeder
Have a lovely evening.
Dear All,
We are under renovation and opening winter of 2017.We will offer valet parking in addition to self parking available adjacent to the hotel that will be fully have covered access to the hotel.
Have a lovely evening.
There are more places to choose from in the Fond du Lac area.
PRICE RANGE
$122 - $147 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Retlaw
LOCATION
United StatesWisconsinFond du Lac
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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