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Country Inn & Suites By Carlson, Madison Southwest

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Country Inn & Suites By Carlson, Madison Southwest
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194 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Viola, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

We came for a wedding and we never got our keys to work and finally they decided they didn't want to have to let us into our room anymore and "upgraded" us, after numerous times of complaining and them getting pissed off. They we were charged at a much higher rate then we were told, along with numerous other guests... More 

Helpful?
Thank ghansen09
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello again - Thank You for taking the time to reach out to us with your issues. We are continuing with our renovations now that we have all the new furniture in all the rooms including the sofa beds. We hope to have the public areas completed yet this fall. I am sorry you were not happy with your upgrade... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was clean, quiet and comfortable. Pool did not have slide as pictured but did have shallow area for little kids. Pool area very clean as well. Nice breakfast and dining area. Would visit again

Helpful?
Thank Lori B
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello - Thank You for submitting your review. I am happy to see that you enjoyed your time at the hotel. The shallow (less than 4" deep) kids area is very popular - it is about 50/50 with the slide as far as some guests like it and some don't. We will continue our renovations this year and hope that... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

First time I've bothered to write a review. Main upside is the room was clean, but the wallpaper was peeing. Shuttles to airport and Epic, but they run on their schedule, not yours. Made three of us wait 45 minutes at airport for a 4th passenger, could have basically made it to the hotel and back by the time he... More 

Helpful?
Thank nicholaswray
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello - Thank You for taking the time to submit your review. We are 40 minutes one way from the airport so their are times that our complimentary shuttle from the airport will wait to pick up another guest so they can use the shuttle as well. It is usually not a problem since everyone is going to Epic training.... More 

Evansville, IN
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 10, 2016

Quiet and comfortable rooms. Great breakfast. Close to many stores and restaurants. Easy access to the highways. Really liked it was a smoke free property and no pets. Close to bike trails and to EPIC. Would stay here again on our next visit.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 1Cycledude
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Hello - We are very happy to see that you enjoyed your time with us. We hope to see you on your next trip. More 

Eagle River, Wisconsin
Level Contributor
159 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed June 13, 2016

Stayed for a weekend to enjoy a wedding and the Madison area. Could not believe the problems in booking this property. Front desk help was so confused and lacked average comprehension of language skills that it was a struggle to get it correct. Overall staff was unfriendly and left me with impression they would be happy to be left alone.... More 

Helpful?
Thank MIFire
Carol R, General Manager at Country Inn & Suites By Carlson, Madison Southwest, responded to this review

Thank You for taking the time to submit your review. I am sorry you had billing issues - the only issues I am aware of are the guests that used a 3rd party site instead of calling the hotel to use the wedding block rate. Hotels cannot change pricing for 3rd party sites and payment is taken at time of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Madison Southwest

Address: 6275 Nesbitt Rd, Fitchburg, WI 53719-1818
Location: United States > Wisconsin > Fitchburg
Price Range: $96 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Madison Southwest 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Country Inn & Suites Madison Sw Hotel Fitchburg
Country Inn And Suites Madison Sw
Country Inn Fitchburg
Fitchburg Country Inn
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