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BEST WESTERN PLUS Eau Claire Conference Center

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BEST WESTERN PLUS Eau Claire Conference Center
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439 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Milwaukee, Wisconsin
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I went to Eau Claire on a whim to get out of Milwaukee for a weekend. Neither of us had ever been there. We got to town and did not yet have a hotel reservation. We got off the freeway and saw a brand new Staybridge Suites-- I suggested we stay there. My husband, however, wanted to... More 

Helpful?
Thank Shana F
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Dear Shana F, I am very sorry to hear that you felt disappointed in our hotel. I guarantee to you, that we would of immediately moved you to a different room and helped you with your luggage, if you had told the Front Desk. I completely understand as I am the same way with any type of smell, especially smoke... More 

Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

We recently held our daughter's wedding reception here and we were very happy with the way things were handled. Sally and the rest of the staff were wonderful helping us plan the wedding for our daughter who was living out of state at the time we were planning the event. Questions were answered promptly. Communication was great. They helped out... More 

Helpful?
Thank Charwolf1976
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Hi Chanwolft1976, We loved having your wedding reception here at the Best Western Eau Claire Conference Center. Your guests were a fun group and we thank you for choosing to have your event here with us. Let us know if there is anything we can do for you in the future. Have a wonderful Labor day! More 

Germantown, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Room had an unpleasant, almost moldy odor. I was traveling with my dog and booked for three nights. I was told the dog would be $20. The person taking the reservation did not make it clear that the fee was $20 PER NIGHT. Ridiculous for a 14 pound dog.

Review collected in partnership with Best Western

Helpful?
Thank Kathleen H
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Dear Kathleen, I do apologize that you were dissatisfied with your stay. I know many people enjoy the privilege of bringing their dogs with them on trips, this is why we have such a policy in place. As I mentioned in my email to you, it is common for hotels to charge a per night fee up to a certain... More 

Minneapolis, Minnesota
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I were a a little road trip to visit relatives for the evening. We live in Central MN so after a long trip to Mauston, WI and after leaving their house early evening we decided to stay over in Eau Claire, WI. Since it started to rain we thought we would wait it out til morning and... More 

Review collected in partnership with Best Western

Helpful?
Thank Nancy468
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Greetings Nancy468, We appreciate your review. We are happy to offer our guests a clean updated facility and it is so nice that our staff loves to interact with our guests and get to know them. This also helps us on your return visits so we know what amenities you like. We look forward to seeing you again soon Nancy! More 

Milford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great experience at this hotel. Front desk staff went above and beyond to help us. We had a kayak on the roof of our van which I was worried about and the front desk gal showed us where to park it so she could see it on her monitor at the desk. We came in late at night after driving... More 

Review collected in partnership with Best Western

Helpful?
Thank Camilla O
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Dear Camilla O, Thank you for your review on our hotel. We know there are many choices and we appreciate that you chose to stay with us. It makes us happy to know our guests had a wonderful, peaceful stay. We look forward to seeing you again!!! More 

WARRENS
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We had to be in Eau Claire for a very early surgery. We decided to drive up the night before and stay at the Best Western Plus. I was very pleased with the hotel and the staff. The staff we dealt with were very accommodating and helpful. When we checked out at the desk the offer was made to come... More 

Helpful?
Thank MICHAEL C
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Greetings MICHEAL C, We truly hope your doctors appointment went well and that you were able to come back and have Breakfast. We have a delightful build your own waffle bar that includes white chocolate chips, strawberries and whipped toppings. Have an enjoyable end of summer... we hope to see you again soon for a relaxing stay with no appointments! More 

Vancouver, Washington
Level Contributor
201 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I started out staying at a hotel in Chippewa Falls but relocated here after business necessitated being closer to downtown and more southern Eau Claire. Convenient location Lobby larger than most Staff printed maps, gave good directions Older computer. Probably not secure operating system safe to send personal information.

Helpful?
Thank AnnKirby
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Hi AnnKirby, Thank you for taking the time to review our hotel. We appreciate your thoughts and insight. I will have our Tech person look into the computer again but he does keep it up to date and secure. We hope you will stay with us again if you are in the area. Have a good end of summer. More 

Palm Harbor, Fl
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

If you find yourself in need of a hotel in Eau Claire,Wisconsin, look no further than here. An excellent place for the tired traveler. You will find a friendly, helpful courteous staff that will lift your spirits and put a smile on your face. Say hello to Julie if she is at the front desk.

Review collected in partnership with Best Western

Helpful?
Thank 308dennisk
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Hi 308dennisk, Thank you for your kind words. Julie says Hello! We appreciate that we were able to make you feel at home during your stay with us. We hope to see you again soon! More 

NY
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here this summer while visiting family and I was very pleased with this place. The staff was courteous. It has a nice lobby and breakfast area (breakfast was pretty standard packaged stuff but served its purpose). It also has a nice pool and small fitness room. Overall, filled with traveling families, quiet, seems well run and has a... More 

Helpful?
Thank Sapphire99
Sondra M, General Manager at BEST WESTERN PLUS Eau Claire Conference Center, responded to this review

Greetings Sapphire99, Thank you kindly for your review on our hotel. We are honored that you chose to stay with us here at the Best Western PLUS Eau Claire Conference Center. We know there are many choices out there, so , thank you for staying with us! Have a super summer and we hope to see you again when you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was wonderful!! The front desk staff were very helpful and courteous and always had smiling faces. I would definitely recommend this hotel to other family and friends and even just the general public. The hotel was also pet friendly and also had a welcoming atmosphere. Also, this hotel was very clean and relaxed and I didn't feel stressed... More 

Helpful?
Thank Joseph N
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN PLUS Eau Claire Conference Center

Address: 3340 Mondovi Rd, Eau Claire, WI 54701-6131 (Formerly BEST WESTERN PLUS Trail Lodge Hotel & Suites)
Location: United States > Wisconsin > Eau Claire
Price Range: $96 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Eau Claire Conference Center 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Eau Claire
Eau Claire Best Western
Hotel Style:
#2 Best Value Hotel in Eau Claire
#3 Business Hotel in Eau Claire
#3 Family Hotel in Eau Claire
#5 Romantic Hotel in Eau Claire
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