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All reviewsfront deskgreat poolpool and hot tubwafflesstaff was very friendlyroom was cleangreat staythe breakfast areastayed one nightfirst floorcontinental breakfastbiscuits and gravywould definitely stay here againvery nice hotelnitrateslobbyfireplace
I travel a great deal for business but I found it very surprising that the owner met me at the front desk, while training an employee, and he was a very accommodating inn keeper. We chatted for the longest time. The rooms are nice and...More
I have nothing but good to say about this hotel. The staff were very friendly and accommodating to all of our group needs. We have stayed at this hotel previously, and will continue to in the future. Highly recommended.
Thank Tammy H
Response from texaco16, General Manager at AmericInn Hotel & Suites Eau ClaireResponded 3 days ago
We enjoyed seeing you and all your family. We look forward to your next visit.
Candace is an amazing manager. She was friendly and helpful right from the start, and made our stay great. We also appreciate all the staff including Kristin. Thank you for a wonderful stay. Great pool, wonderful amenities and snacks, awesome breakfast! CLEAN ROOMS.
Thank Regan B
Response from texaco16, General Manager at AmericInn Hotel & Suites Eau ClaireResponded January 29, 2018
Thank you for the great feedback. We are very happy that you enjoyed your stay and look forward to a visit from you again.
Our room was not ready for over an hour after the 3:00 pm check-in time. The room we received was not what was advertised on the website. There was no sofa. There were no dishes or silverware. Management's response was to offer platitudes and excuses....More
Response from texaco16, General Manager at AmericInn Hotel & Suites Eau ClaireResponded January 30, 2018
I apologize that your room was not ready at check in. We have contacted the technical dept about updating our website regarding the room descriptions.
This was a nice hotel. The check-in gal was very friendly and the process was quick. There were a bunch of 7th grade boys staying at the hotel due to a tournament that weekend, but there was very minimal noise from the hallways, so that...More
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Thank David S
Response from texaco16, General Manager at AmericInn Hotel & Suites Eau ClaireResponded January 26, 2018
Thank you David for your feedback. I am happy that you enjoyed your stay and hope that you visit us again soon.