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Courtyard Milwaukee North/Brown Deer

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Courtyard Milwaukee North\/Brown Deer
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133 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Janesville, Wisconsin
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed the night after a day visiting local wineries. The front receptionist greeted us warmly after checking in a large loud family. Our stay was calm and quiet on the third floor. We thoroughly enjoyed the little patio with wicker chairs. The location of the hotel was convenient with shopping nearby. They do have a bistro... More 

Helpful?
Thank Lisa A
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

We really appreciate your review! Thank you so much for staying with us during your trip to Brown Deer. We always appreciate feedback from every guest who stays with us, and we appreciate your kind words. We hope to see you again soon! Safe Travels. More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Everyone we encountered was very polite and helpful - from check in to the restaurant workers. The rooms weren't overly lavish, but our toiletries were replaced everyday and the room was very clean. I do wish we could have gotten our room a little cooler.

Helpful?
Thank Deanna H
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

Thank you for taking the time to share your review! We are pleased to hear you spent your trip with us here at the Courtyard Brown Deer. We are thrilled to hear all your positive feedback about our amenities and staff. Our team is truly one of a kind and I will share your comments with the staff. We look... More 

Yogyakarta, Indonesia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I stated at this hotel in May 2016 and front desk was very professional. This time August 2016 they hired some new people and manager not so visible/present. Front desk workers ride and rushed but actually just standing at front looking bored, no smile, no attempt to help. They seem bothered when you ask for simple things. Housekeepers also very... More 

Helpful?
Thank ArthaToursAndTravel
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our front desk staff did not exceed your expectations.... More 

Travelers are raving about these Brown Deer hotels

San Diego, California
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Mixed feelings. On check in, the front desk staff, though friendly, did not welcome me as a valued member. On check in, I requested (and was entitled to) late check out and some TLC. That did not carry over. In the morning, housekeeping knocked on my door despite the "Do not Disturb" sign. The front desk that morning was more... More 

Helpful?
Thank D F
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Milwaukee North/Brown Deer. We see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “8”; however, we also noticed that there were several missed opportunities. Please accept our apology... More 

Plano, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2016

We were there with a group of 10 year old basketball players and parents. Great pool. Excellent staff. The place was clean and helped in every way. Would definitely stay here again. We used the common area for a pizza party and had a blast.

Helpful?
Thank ChrisGriff2014
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

I am are so pleased that my team exceeded your group's expectations. I am glad you found our hotel to be clean, and our staff excellent! Thank you for your feedback and your business! More 

2 reviews
4 of 5 stars Reviewed August 4, 2016 via mobile

It was a lot nicer than expected based on people's reviews. The rooms were cozy with a fridge and micro wave. About 20 mins to downtown and lots to see on the way. The front desk worker was really good at what we should do. And we did what she recommended

Helpful?
Thank Trisha W
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

De Pere, Wisconsin
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 30, 2016

Recently remodeled, nicely furnished, responsive helpful staff, great location for being near but not in busier and noisier parts of suburban Milwaukee. Bed was so high this 5'3" person had to crawl in! Good thing there was a sofa and hassock in the room to sit on while I put on socks LOL! I suppose theft is the reason for... More 

Helpful?
Thank baglady1955
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

Thank you for sharing your experience at the Courtyard Milwaukee North/Brown Deer. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

1 review
1 of 5 stars Reviewed July 11, 2016

I made my reservations online for this hotel. That was a huge mistake. Had I waited until I got to the hotel I could have saved $43 dollars a night for three nights. When I spoke to the hotel clerk/administrator, she said that I had made a guaranteed price reservation and that she couldn't change my hotel reservation price. She... More 

Helpful?
Thank Michael H
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the reservation issues during your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Oshkosh, Wisconsin
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 4, 2016

Our first floor room had sliding glass doors which opened to a landscaped garden where you could walk or sit. The room was adequate to our needs but our preferred Marriott property is the Residence Inn. The pool was too small for swimming laps, the smallest indoor pool we have ever seen. There is an onsite eatery called The Bistro.... More 

Helpful?
Thank AmosRedux
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

We see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “4”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay.Thank you for staying at the Courtyard Milwaukee North/Brown Deer and we hope you choose to stay... More 

Saint Louis, Missouri
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 31, 2016 via mobile

As a platinum Marriott member, please understand I stay at Marriott ALOT! After one night I checked out 2 days early and went to another Marriott downtown far away from my work destination just because the conditions of this newly remodeled courtyard were so appalling I felt like I needed a shower after my shower! Without going into too many... More 

Helpful?
Thank R0dger053
CYBrownDeer, General Manager at Courtyard Milwaukee North/Brown Deer, responded to this review

As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. We hope you choose to stay with us whenever your travels bring you back to Brown Deer. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Milwaukee North/Brown Deer

Address: 5200 W Brown Deer Rd, Brown Deer, WI 53223-2324
Location: United States > Wisconsin > Brown Deer
Price Range: $112 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Milwaukee North/Brown Deer 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Courtyard By Marriott Milwaukee North/Brown Deer Hotel Brown Deer
Courtyard Brown Deer
Brown Deer Marriott
Brown Deer Courtyard
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