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I was in town for a concert and when researching what hotel to stay in I look
For one with a hot tub. I had seen reviews that the hot tub was closed but they were possibly out of date, so I called to make...More
Thank brittanygrabowski
Response from angelacleland, General Manager at Best Western Premier Milwaukee-Brookfield Hotel & SuitesResponded 3 days ago
Thank you, for your review. We apologize for the issue with the hot tub, as a filter that services it went down unexpectedly Saturday evening, which would not allow us to leave it in operation. It has since been repaired, and we do not see...More
Had a king bed with a double sofa bed which was used by my son. He said that was the most comfortable sofa bed that he had ever slept on in a hotel. The hotel has everything that you need so you don't have to...More
1 Thank Karen M
Response from Angela C, General Manager at Best Western Premier Milwaukee-Brookfield Hotel & SuitesResponded January 5, 2018
Thank you, for your review. We are glad to hear that you enjoyed your stay with us, and hope to see you again soon!
Happy New Year!
Stayed for two nights in January of this year for a little get away and had a great time. The hotel accommodations were excellent. The pool was typical size and fenced off to be safer. The area surrounding the pool was large and had plenty...More
Thank BlackRiverFallsJamie
Response from angelacleland, General Manager at Best Western Premier Milwaukee-Brookfield Hotel & SuitesResponded 2 weeks ago
Thank you, for your recent review. We hope to see you again if your travels bring you back to our area!
We stayed at this hotel over Easter weekend and it was very busy with families, basketball fans, and child's birthday parties. You can tell this was an older Best Western that they renovated and updated. The updates were nice and appeared they were trying to...More
Thank Alewo2735
Response from angelacleland, General Manager at Best Western Premier Milwaukee-Brookfield Hotel & SuitesResponded 2 weeks ago
Thank you, for your recent review. We will be sure to share your feedback with our staff to see what we can improve upon for future guests, and apologize for any issues you encountered during your recent stay.
We had come to Wisconsin for a funeral and once we arrived at the hotel our car died. Timothy Rock was extremely helpful with helping us look up where our car had been towed and assisting us in getting a car rental. He couldn't have...More
Thank LillieMae1
Response from Angela C, General Manager at Best Western Premier Milwaukee-Brookfield Hotel & SuitesResponded 3 weeks ago
Thank you, for your review. We are glad that Tim was able to assist you with your vehicle issue, and we will be sure to share your comments with him. We hope to see you again if your travels bring you back to our area.
Response from Angela C | Property representative |
Both the pool and whirlpool will be accessible around Thanksgiving. The hotel does not and has not had bed bugs, the review is a fraudulent review with photos from a different hotel, the review was posted by a ex employee... More
Both the pool and whirlpool will be accessible around Thanksgiving. The hotel does not and has not had bed bugs, the review is a fraudulent review with photos from a different hotel, the review was posted by a ex employee who obviously is upset with the hotel. The housekeepers will clean you room everyday as long as the do not disturb in not on the door. We also have a fitness center.
Thank you