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BEST WESTERN Arrowhead Lodge & Suites

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BEST WESTERN Arrowhead Lodge & Suites
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419 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Madison, Wisconsin
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

So, I live here now and have found myself spending more time than is usual in this hotel's parking lot (I drive slow and try not to bother anyone! Honest!). So I thought I should give back and update my review. First - the security concern with outside doors seems to have been solved. That's actually why I added the... More 

Helpful?
Thank annetea
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed he for my brother-in-law's wedding. The room was a good size for my husband, three kids and me. It did however have a musty smell. Breakfast was pretty good, but our room service was greasy.

Helpful?
Thank Deborah A
Russellville, Tennessee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked through the Expedia app and paid for the room, but when we arrived they didn't have any rooms. Apparently Expedia was over booking the hotel, but luckily the wonderful manager Mandy and desk clerk Alex took care of us! They did some juggling and got us a room and even upgraded us for no additional charge! Love the... More 

Helpful?
Thank Jessica M
Oshkosh, Wisconsin
2 reviews
2 of 5 stars Reviewed 3 weeks ago

First room smelled like Pickles, air conditioner so loud couldn't hear TV even with volume at full. Hallways smelled strong of air freshener, extremely nauseating. Second room, a suite, had hair on the bathroom floor, some stuck to the dried urine on floor. Shower curtain sour smelling with red mold on the bottom. Dirty sink with unknown substance in sink... More 

Review collected in partnership with Best Western

Helpful?
Thank Klint74
Rochester, Minnesota
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quiet big, hotel room and nice staff. Could use a paddle boat to go around pond outside. Okay breakfast, only one waffle maker so many people were standing in line and the toaster was broken. Room was very big where they had breakfast and plenty of seating. Close to 4 wheeler trail and mini golf course we went too. Had... More 

Helpful?
Thank Darci R
Orlando, Florida
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was nice and clean but not spacious. everything was in working order and the staff were extremely nice. Breakfast had eggs, sausage, waffles etc. would stay again. The grounds are beautiful. The icemaker was quite a ways from our room, and the elevator was also far away. I would ask for first floor next time.

Helpful?
Thank cindy s
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Plastic plates and cutlery at breakfast. Poor room service, one day bed not made just pulled across. Poor service at reception and a reluctance to resolve a problem. Night staff much more helpful. One a positive note the main barman was great, one of the best G&T's I have had.

Helpful?
Thank Lisa H
Black River Falls
1 review
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at this beautiful part of Wisconsin. Great staff who were willing to go the extra mile. The breakfast was good and the restruant had a wonderful menu selection and great food; especially the salad bar! We enjoyed our stay at this beautiful part of Wisconsin. The staff were very nice! The breakfast was good. The pool was... More 

Review collected in partnership with Best Western

Helpful?
Thank Marcia M
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Suite isn't worth the extra $, tub/shower wouldn't drain, so your standing in dirty water and it almost overflowed after two of us took a shower. Stayed here one other time and thought it would be nicer if we got the suite. It's not, it's just a place to lay your head, nothing special.

Review collected in partnership with Best Western

Helpful?
Thank racheldF2876CH
New Castle, Indiana, Usa
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 22, 2016

My biggest regret is that there is not a "0" rating. I booked 4 rooms for my group of fishermen heading to Canada using Hotels.com. Everything went wrong with the hotels.com booking and I ended up getting stuck for paying for one of the rooms 2 times. A review of the documentation on the receipt showed inaccuracies that made tracing... More 

Helpful?
Thank Kent043
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Arrowhead Lodge & Suites

Address: 600 Oasis Rd, Black River Falls, WI 54615-5468
Location: United States > Wisconsin > Black River Falls
Price Range: $79 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Arrowhead Lodge & Suites 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
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