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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986-2498
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2,176 Reviews from our TripAdvisor Community

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Showing 2,173: English reviews
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 3, 2014

Every winter we return to The Greenbrier for an R and R weekend. We are never disappointed. The resort has even improved to a greater extent since Mr. Justice purchased it. The food, surroundings, ambience are great: the best part of the Resort is its staff. Not a grumpy one among them. We will return.

Helpful?
Thank TeePee43
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for coming back to The Greenbrier year after year! We will soon be launching our Loyalty Rewards Program so that we can show our true appreciation to repeat guests such as yourself. We look forward to welcoming you back next year! More 

Ashburn, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 29, 2014

My husband and I had a great anniversary getaway at the Greenbrier in October 2013. We had such a great time that we wanted to take our family for a weekend getaway. Around the first of the New Year, I booked the tribute package, understanding at the time I was booking a non refundable package. Unfortunately, my father in law... More 

Helpful?
3 Thank Dsaja
TheGreenbrier, Vice President of Guest Relations at The Greenbrier, responded to this review

Dear guest of The Greenbrier, I apologize for our lack of care and concern for your family emergency and we send our best wishes to you’re your father-in-law for a speedy recovering. Although, the Tribute rates and dates are normally nonrefundable or transferable there are always exceptions to the rules. The fact that your father-in-law fell ill and the fact... More 

Hanover, Virginia
2 reviews
5 of 5 stars Reviewed January 27, 2014

We visited the Greenbrier 18 months ago and we enjoyed our visit, the food was good and the service was good..... But the trip that past weekend was just wonderful. The food was perfect and the staff could not have been more attentive. I will not wait 18 months to go back for another visit. Forum Restaurant is a hidden... More 

Helpful?
Thank MB11090
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear how much you enjoyed your recent return visit to The Greenbrier! Our goal is for every guest to leave anticipating their return to America's Resort, and we certainly look forward to welcoming you back! More 

Bruceton Mills, West Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2014

I am from WV, so I love that its so close to home. I loved the decor and the food. The rooms were older and very nicely updated, so it gave it more character than a regular hotel. Try the 5 onion soup in the Main Dining Room, go to the infinity pool, and tour the grounds. Very beautiful and... More 

Helpful?
Thank Tracy B
TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your recent stay! We are so glad to hear that you enjoyed our unique character - over 235 years in the making! The cottages built in the 1830s are the oldest buildings still standing, and the central section of the current hotel was completed in 1913. We look forward... More 

Chevy Chase, Maryland, United States
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 26, 2014

Two couples went to the Greenbrier for a weekend in late January. This was my first stop here. This is a massive hotel with all the services you would expect from this style resort. The room rates are reasonable though the restaurants are a bit expensive. The food is top notch, the service is just what you would expect. The... More 

Helpful?
Thank John A
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear that you enjoyed your first visit! Since 1778, people have traveled to The Greenbrier to "take the waters" and bathe in the white sulphur spring water. Today, guests can still enjoy our signature sulphur soak at the only Five-Star mineral spa in the world. We look forward to welcoming you back to The Greenbrier! More 

Easton
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

I write this review with reservations. Not because of the restaurant but it is pretty difficult to distinguish yourself as a great steak restaurant. Once you start of with a good piece of meat your work is pretty much done. In a way, you get what you pay for...to a point. The food was great. Service was great. A reservation... More 

Helpful?
Thank J l
Easton
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

A classic and grand property with genuine staff. If you are planning a trip to The Greenbrier, you are more than likely going because of its heritage. This is gives in high doses. It is not a hotel for everyone but the staff welcomes everyone. By this I mean, it is an old money establishment that appreciates dressing for the... More 

Helpful?
1 Thank J l
TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your visit to The Greenbrier! As you point out, a jacket is required for gentleman in the Casino Club and Prime 44 West in the evening and a jacket and tie is required for dinner in the Main Dining Room. Other dining venues as well as room service are... More 

Chesapeake, Virginia
Level Contributor
180 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed January 22, 2014

The steaks were amazing, but you do need to SAVE your money for a meal here! The service was excellent and our LARGE group enjoyed a private room for dinner.

Helpful?
1 Thank Ginny M
Chesapeake, Virginia
Level Contributor
180 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed January 22, 2014

We had a wonderful family weekend together. The place was still decorated for the holidays even though we left by January 6th so that was an extra treat. Members of our group enjoyed bowling, hiking, the spa, dining, the bunker tour, ice skating....... plenty to do... we never even made it to any of the shops.... I guess that's what... More 

Helpful?
Thank Ginny M
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent stay! The Greenbrier is proud of the unparalleled ranges of amenities and activities available for guests. With over 55+ activities ranging from falconry and fly-fishing to spa treatments and swimming, there is something for everyone to enjoy at The Greenbrier. We look forward to your next visit! More 

Gaithersburg, Maryland
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed January 21, 2014

We are in our mid 30s and were celebrating our 10th anniversary at the Greenbrier. The golf, the fly fishing, the abundance of amazing outdoor activities made this property special. The grounds are truly amazing. You could walk for hours taking in the scenery. The hotel itself wasn't our style. Beautiful on the outside but rather an odd and eclectic... More 

Helpful?
1 Thank cmangum
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for choosing to celebrate your 10th anniversary with us at The Greenbrier! We appreciate your feedback regarding vegetarian dining options and apologize that breakfast was so limited. Our food and beverage department is continually working to refine our menus, and your comments will be very helpful. We look forward to your feedback on your next visit! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Location: United States > West Virginia > White Sulphur Springs
Price Range: $283 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Greenbrier 4.5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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