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See all 1 hotels in White Sulphur Springs

The Greenbrier

2,685 reviews
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Traveler (1669)
Room & Suite (219)
Dining (74)
Overview
  • Excellent65%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible2%
Travelers talk about
“bunker tour”(499 reviews)
“afternoon tea”(160 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,685)Write a Review
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911 - 915 of 2,680 reviews
Reviewed June 27, 2015

We have been vacationing at The Greenbrier for 17 year. We visited first as a newly married couple and then almost yearly since the children were born. We have brought family and friends with us many times. The Greenbrier was the last vacation we had...More

8  Thank PMFANDME
Response from Robert M, vic at The GreenbrierResponded June 28, 2015

Dear Guest, thank you for taking the time to post a review regarding your recent stay at The Greenbrier; and please accept my sincere apologies for the shortcomings and disappointments you shared. It is my belief that our first priority at The Greenbrier – no...More

Reviewed June 27, 2015

We have frequented this resort for over 3 decades. The overall setting and appearance remain essentially unchanged which is excellent. Its character has changed with societal evolution. The old elegance has certainly gradually given way to modern casualness. Those who were here 30 years ago...More

1  Thank Jr. Md Thad C
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded June 28, 2015

We are so glad you enjoyed your recent visit to The Greenbrier. The Greenbrier’s Vision Statement begins, “Where experiences are timeless and memories last forever…”. We are honored that this has been your Greenbrier experience for the past 30 years. We hope to have the...More

Reviewed June 26, 2015

This is a true resort that has kept its flavor of the 1930s when it was in its heyday. Couples can imagine what it was like when this resort opened in 1913. The decor is from that era through the 1930s. Staff is extremely well...More

Thank ClintJohnson
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded June 27, 2015

Thank you for your review. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. At The Greenbrier we believe that our first job everyday is...More

Reviewed June 25, 2015

My husband and I recently stayed at The Greenbrier for 3 nights (Thursday through Sunday) and had a wonderful time. I wasn't exactly sure what to expect because the reviews were sort of mixed, but overall, I was pleasantly surprised. By far and away the...More

Thank Lindsey S
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded June 26, 2015

We are so happy to hear that The Greenbrier exceeded your expectations! We have been welcoming guests since 1778 and have 237 years of experience in providing exceptional customer service. We are humbled by your most gracious review. However, we would be remiss if we...More

Reviewed June 24, 2015

There are no words to describe this magnificent Hotel. There truly is no other place like it in the world. The service is impeccable, the rooms are clean and spacious, the spring fed pools (1 inside and 1 out) are gorgeous, and there isn't one...More

2  Thank meggiepotpie
Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded June 26, 2015

We are so happy to hear that you enjoyed your September visit to The Greenbrier. With an unparalleled range of amenities and activities, America's Resort is an ideal place for friends and families to get away for a few days. We must agree with you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$160 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$160 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1669)
Room & Suite (219)
Dining (74)
Pool & Beach (64)
Hotel & Grounds (1293)
Bathroom (27)
Family and Play Areas (16)
Business Center & Event Rooms (10)
Questions & Answers
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BridgetHeather
November 13, 2017|
AnswerShow all 6 answers
Response from TheGreenbrier | Property representative |
Sixty Days Of Holiday Cheer have begun and will last through January 5th. We are currently decorating now. All decorations will be in place by Friday November, 24th. The first tree lighting ceremony for the outdoor tree... More
0
Votes
Debbie S
October 20, 2017|
AnswerShow all 4 answers
Response from TheGreenbrier | Property representative |
Debbie, Congratulations on your upcoming Wedding and we are thrilled to hear of your interest in celebrating your Honeymoon at The Greenbrier. The roads to the resort are well maintained and there should be no issues. If... More
1
Vote
Nancy B
October 13, 2017|
AnswerShow all 11 answers
Response from TheGreenbrier | Property representative |
Gratuity is automatically added to all food & beverage, activity, and spa checks. No gratuity is added for Doormen, Bellmen, Valet, Housekeeping, or General Service staff. Tips are always appreciated but not automatically... More
1
Vote
Room Tips
"For first timers, pick main hotel rooms, close to the action. Save cottages for later."
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"Recommend Copeland Cottages. Short walk to main hotel and private enough to enjoy with family and friends."
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"Ask for the king size bed, away from the elevator. Lots of traffic (with kids) can get noisy."
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"Rooms In the Main Building are closer to amenities"
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