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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
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1 room 1 adult
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The Greenbrier
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2,042 Reviews from our TripAdvisor Community

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Wytheville, Virginia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 2, 2014

The people who work at the Greenbrier really know how to attend to every detail. They are very friendly, attentive and helpful. Every employee that came across was so alert to any question or need that you might have. I think many employers would do well to train their employees like these. Wonderful experience, the facility and the food are... More 

Helpful?
1 Thank judyputudy
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. It is our belief that our first priority at The Greenbrier – no matter one’s official duties – is to sincerely care about our guests and their enjoyment of the resort. This is the essence of ladies and... More 

Anderson, Indiana
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed March 2, 2014

Our first trip, but definitely not our last! We celebrated our anniversary in style and we felt pampered from the moment we arrived. The staff was always prompt and friendly. I left my purse in the dining room at afternoon tea, and security & lost/found were very quick to assist and notified us immediately when located. Our first room we... More 

Helpful?
1 Thank caf123
TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review! We are thrilled to learn that you enjoyed your first stay with us and that it was “worth the drive”. The Greenbrier is located less than 2 miles off of Interstate 64 which makes it a relatively easy drive from almost anywhere. We are currently updating mattresses throughout the resort... More 

Lewes, Delaware
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2014

We spent a long weekend in January at the Greenbrier for my birthday. The group consisted of 6 grandchildren, 5 adults and my husband and me. We had the whole Florida Estate House, which was wonderful. Every room was ensuite and the décor was so delightful we forgot how dreary it was outside. Service was excellent, spa was wonderful, and... More 

Helpful?
Thank MimiChris75
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to leave a review. Thank you for pointing out that The Greenbrier is able to accommodate a variety of accommodations; from single rooms to the seven bedrooms of the Presidential Suite in the Main Hotel or Cottage Estate Homes ranging from one to five bedrooms. We are so happy that your family... More 

Columbus, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 26, 2014

went for valentines weekend....hotel was splendid ...very good restaurants...really enjoyed the shopping and the store personnel...were very helpful and the merchandise while very nice was not overpriced met Monte Durham and RJIII...had a couples massage teaching class...indoor pool the biggest I have ever seen...the Jeep adventure was really fun in 2 feet of snow...the sporting clays course was the most... More 

Helpful?
2 Thank pterp15
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent stay! The Greenbrier is proud of the unparalleled ranges of amenities and activities available for guests. With over 55+ activities ranging from falconry and fly-fishing to spa treatments and swimming, there is something for everyone to enjoy at The Greenbrier. As you mention, dinner at Prime 44... More 

Washington, District of Columbia, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 24, 2014 credit card Amex Card Member Review

We always have a wonderful time at the Greenbrier!! This trip was no exception. We stayed in the Windsor Club- what a lovely addition to the resort. The kids club is terrific -the kids are always busy having fun at age appropriate activities The resort is a wonderful place to visit and that is why we are frequent guests!

Helpful?
Thank Julie P
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear how much you enjoyed your recent return visit to The Greenbrier! Our goal is for every guest to leave anticipating their return to America's Resort, and we certainly look forward to welcoming you back! More 

Charleston, WV
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed February 24, 2014

We spent our thirty fifth wedding anniversary at the Greenbrier. We spent our honeymoon there and have been back a few times in between. We took advantage of a special rate and were still treated like royalty the whole weekend. I booked reservations for dinner at the Forum and the main dining room. Both times we received a complimentary glass... More 

Helpful?
Thank cathyinwv
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for choosing to celebrate your anniversary with us! We understand how important special occasions are for our guests and do our best to make them absolutely memorable! At The Greenbrier the good becomes “extraordinary” and the great becomes “spectacular”! We look forward to welcoming you back soon and helping you to celebrate many more special occasions. More 

Louisville, Kentucky
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 24, 2014

I just got back from an AMAZING girls weekend at The Greenbrier. This is probably my 5th or 6th time at America's Resort and it is always SUCH a treat. It's a great spot to go with family (all ages), significant other or just the girls. We loved being greeted with champagne upon check-in by very friendly front desk personnel... More 

Helpful?
Thank Caroline D
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! WOW, it was simply amazing to read your review. Thank you for all of the gracious compliments. We have been welcoming guests since 1778 and have had 236 years of experience in providing exceptional customer service. Thank you so much for recognizing our wonderful staff and the... More 

wantagh,
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

My kids and I traveled for the second time to this magnificent resort. They LOVE IT! The resort is gorgeous, the activities are for all members of the family, and the food is whatever level you want it to be; fancy, low key, the resort has it all. Don't miss the afternoon tea! the kids loved the "parade of the... More 

Helpful?
Thank schlopper
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for returning to The Greenbrier and for noticing our emphasis on creating a family-friendly environment here at The Greenbrier! Children 12 and under receive a "VIP Card" upon check-in that is redeemable for daily prizes and can participate in our "Kids Play Free" program for a variety of activities with a paying adult. We look forward to welcoming... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 22, 2014 via mobile

Upon arrival we were told are reservations were not to be found (although we had booked them through the event planner and had a copy of the email) after being completely rude the girl called the event planner and finally got us checked in. We were taken to our room by Marcus T (who was our favorite part of the... More 

Helpful?
7 Thank Shelbers84
TheGreenbrier, Vice President of Guest Relations at The Greenbrier, responded to this review

Dear Guest, I am glad that I had the opportunity to meet you during your recent visit to The Greenbrier and thank you for discussing your concerns with me along with the other two members of your party that joined us for the “Say I Do” Wedding Celebration with Monte Durham. Of course, we take your concerns very seriously. I... More 

Orange Park, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

The website does a great job of explaining and showcasing the resort. You think the Greenbrier is a jewel. But pictures and works cannot describe when you drive up and say WOW!! The buildings, rooms are beautiful beyond compare. The staff is gracious and hospitable. We not only had a rich experience, we had fun. I grew up in WV.... More 

Helpful?
1 Thank James L
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier was beyond your expectations! We encourage all guests considering a trip to The Greenbrier to visit our website first to learn about our unparalleled range of activities prior to arrival. However, as you described, it can not prepare you for the WOW feeling when you first arrive. We hope to welcome... More 

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