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The Greenbrier

Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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2,447 Reviews from our TripAdvisor Community

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Showing 2,443: English reviews
Pittsburgh, Pennsylvania
Reviewed December 26, 2013

Reminded me of a 50's ice cream parlor. Food was just ordinary. Do not get the coleslaw. It was awful. And be prepared - good or bad service, you get the honor of 20% added to your food bill at the Greenbrier restaurants.

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Helpful?
Thank Charlotte C
Pittsburgh, Pennsylvania
Reviewed December 26, 2013

Just got back last week with a tour group from a two-night stay. The place is in a beautiful setting with so many amenities that one could never get bored. BUT, $180. for a 50 minute Swedish Massage? I don't think so. Manicure for $90? Next, the food. I did love my dinner in the Main Dining Room. We had...

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Thank Charlotte C
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent stay. We are so glad to read that you enjoyed your time in the Casino Club and even broke even! Thank you for pointing out that its unique smoke-free atmosphere makes it especially appealing for many of our guests. We hope that we have the opportunity to...

Green Bay, Wisconsin
Reviewed December 25, 2013

We ducked into this restaurant without reservations at lunch time. We waited about 6 minutes and were seated in a booth (3 of us). Had a sandwich and milkshake which were both excellent. Watched in amazement as a banana split was delivered to a close table. It was gorgeous and huge and brought laughter to the couple receiving it. Cameras...

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Thank James S
Charlottesville, VA
Reviewed December 24, 2013

The Greenbrier is a great place to visit during the holiday season. The staff is friendly and attentive. They way they have decorated it is tasteful and breath taking. Each of the restaurants is very good. We enjoyed the casino and shops too. I think visiting the Greenbrier during the holidays will have to become a tradition for us.

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Thank ducm900s
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed visiting during our "60 spectacular days of holiday cheer," and we look forward to welcoming you back next year!

Huntington, West Virginia
Reviewed December 21, 2013

We recently enjoyed another superb stay at The Greenbrier. Eight family members gathered for a great holiday-focused time together. Having visited White Sulphur Springs since the 1970s, it has been a joy to see the resurgence of the property to its former glory and beyond. Through the years we have built so many family memories there that it sometimes feels...

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Thank cburley
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to share your gracious and positive comments. We are very pleased to hear that you once again you enjoyed your stay with us. I agree that the four bedroom Florida Cottage is wonderful for larger families. It is also conveniently located near the north entrance of the main hotel. We pride ourselves on excellent...

Roanoke, VA
Reviewed December 20, 2013

My wife and I spent last Sunday night at the Greenbrier. We arrived a little early (1pm) to find our room wasn't ready yet. No problem, we were early. The desk suggested we check in our bags at the bellman's stand, which we did and then walked around to do a little shopping. We were finally given our room keys...

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2Thank garyDLIvp
Robert M, Robert A. Mickey, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your recent visit. Of course, there is no excuse that I can offer for the lapses in service that you experienced. You are very gracious in your review and I wish I could be as gracious in offering explanations for atypical experience you describe as it relates to your...

Reviewed December 19, 2013 via mobile

Excellent! First time visit. Am experience not to soon forget! Planning a return trip same time next year! The grounds are beautiful! The bunker tour was led by a terrific guide. The B and B package let us choose off the menu or the Buffett! We ordered off the menu and it was a fantastic treat!

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1Thank Bopeep2013
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear that your first visit to The Greenbrier is an experience you won't forget! Dining beneath crystal chandeliers in our 100-year old Main Dining Room is something that all guests should experience during their visit. We look forward to welcoming you back next year!

baltimore md
Reviewed December 18, 2013

If Santa came to Greenbrier he going to be late probably , He will have a hard time leaving , From the time you arrive , the staff is so Friendly and everything you may want to do is all there , Or just sit back and do Nothing , The property is Decorated for Christmas and even scrooge would...

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Thank wmbrakeman
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for sharing so many photos of your recent stay at The Greenbrier! Christmas is a truly wonderful time to visit with our 10,000 acres decorated for our "60 spectacular days of holiday cheer." We look forward to seeing photos from your next visit!

Charleston, West Virginia
Reviewed December 18, 2013

Elegance. What more can you say about the Greenbrier than that. You haven't lived until you've seen the Greenbrier decorated for Christmas. I was lucky enough to visit the Greenbrier in December of 2013 and I can honestly say I had the best meal of my life. Dinner in the main dining room is something that must be experienced. Take...

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Thank Mark M
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for letting us know about your recent stay! Our iconic Main Dining Room has been welcoming guests for over 100 years and continues to be a memorable part of many visits to The Greenbrier. We look forward to seeing you on your next visit!

Virginia
Reviewed December 17, 2013

Love the decor and the food! Great prices; wonderful selection. Food is delicious. We love having lunch there. Sandwiches and desserts are divine.

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Thank mp9b
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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Location: United States > West Virginia > White Sulphur Springs
Price Range: $200 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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Questions & Answers

Here's what travelers have asked, with answers from The Greenbrier staff and other travelers.
39 questions
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Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for your room preference and they will help you chose”
  • King Room
MistiMorningstar, 3 weeks ago | Read review
“All good by me!”
129disappointed, 3 weeks ago | Read review
“I stayed in the Deluxe room and it was fantastic.”
V7084IDmattl, 3 weeks ago | Read review
“! don't think there is a bad room!”
gardenerCharlotteNC, 4 weeks ago | Read review
“Get a King Bed room”
GoGators1986, Mar 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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