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    The Greenbrier

    300 W Main St, White Sulphur Springs, WV 24986-2498
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    12/3/2017 12/4/2017
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    Traveler (1630)
    Room & Suite (216)
    Dining (74)
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    Overview
    • Excellent65%
    • Very good20%
    • Average9%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “bunker tour” (488 reviews)
    “dorothy draper” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,639)
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    1,211 - 1,215 of 2,634 reviews

    Reviewed August 13, 2014 via mobile

    Perhaps ,because I have stayed in true 5 star resorts like the Trianon Palace Hotel and Plaza Athenee in France and the Borgo Santo Pietro in Tuscany I have high expectations about a hotel that calls itself America's resort. When I arrived after a full...More

    4  Thank Georgica14
    Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded August 15, 2014

    Thank you for taking the time to leave a review; from your comments it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. It is our belief that our first priority at The...More

    Reviewed August 12, 2014

    We had an enjoyable trip and it is quite a southern experience. It was definitely worth the viist, but will probably not go back. The hotel is big and unique, but flowery wallpaper and bedspreads do not make for "elegance". The rooms are in dire...More

    4  Thank Shelley P
    Response from Robert M, Vice President of Guest Relations at The GreenbrierResponded August 13, 2014

    Thank you for taking the time to write a review of your recent stay at The Greenbrier; and please accept my sincere apologies for the lapses in service and maintenance that you shared. From your comments, it is evident that we failed to provide you...More

    Reviewed August 12, 2014

    We can not wait to go back, the experience as a whole was simply amazing! The staff, the food, the Greenbrier....it's something everyone should have the pleasure of experiencing. There was no waiting, no being ignored, the staff makes you feel like you are their...More

    1  Thank TheChabes
    Response from Robert M, Manager at The GreenbrierResponded August 15, 2014

    Thank you for taking the time to post a review regarding your recent visit to The Greenbrier. 1,800 employees of The Greenbrier work to fulfill our mission statement to our guests everyday. We are honored that you feel that we lived up to these words....More

    Reviewed August 11, 2014

    My bucket list has one checked off-I've always wanted to go to the Greenbrier. When husband had a business meeting here, away we went. It's as grand and gracious as I imagined. The service is amazing-almost overwhelming-everyone really does know your name, and uses it...More

    1  Thank Lspdoll
    Response from Robert M, Manager at The GreenbrierResponded August 13, 2014

    Thank you for your humbling review. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. At The Greenbrier we believe that our first job everyday...More

    Reviewed August 8, 2014

    What a top line experience! Everything is heavenly, Check in was quick and pleasant, Room (ask for 313, a corner room) was gorgeous. Dinner in main dining room (yes, wearing the required tie) was delicious, and made more special by the jazz quartet; then, that...More

    Thank rjmartintx
    Response from Robert M, Manager at The GreenbrierResponded August 10, 2014

    Thank you for taking the time to let us know about your stay! We are so happy to hear that you were able to enjoy our iconic Main Dining Room celebrating 101 years of continuous service. The Forum is like a comfortable Italian neighborhood nestled...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Golf course
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $200 - $500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 710
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Hotwire, TripOnline SA and getaroom.com so you can book your The Greenbrier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • White Sulphur Springs
    • Also Known As
    • The Greenbrier Hotel White Sulphur Springs ,
    • Greenbrier White Sulphur Springs ,
    • Greenbrier Resort White Sulphur Springs ,
    • Greenbrier Wv
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    Traveler (1630)
    Room & Suite (216)
    Dining (74)
    Pool & Beach (64)
    Hotel & Grounds (1257)
    Bathroom (27)
    Family and Play Areas (16)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Nearby Restaurants
    Prime 44 West
    215 reviews
    .08 miles away
    In-Fusion
    16 reviews
    .25 miles away
    Main Dining Room
    269 reviews
    .07 miles away
    Draper's
    267 reviews
    .48 miles away
    Nearby Attractions
    The Greenbrier Falconry
    76 reviews
    .25 miles away
    The Casino Club at the Greenbrier
    70 reviews
    .25 miles away
    The Greenbrier Outfitters
    24 reviews
    .90 miles away
    Meadows Golf Course
    31 reviews
    .25 miles away
    Ask a question
    Questions & Answers
    BridgetHeather
    November 13, 2017|
    AnswerShow all 6 answers
    Response from TheGreenbrier | Property representative |
    Sixty Days Of Holiday Cheer have begun and will last through January 5th. We are currently decorating now. All decorations will be in place by Friday November, 24th. The first tree lighting ceremony for the outdoor tree... More
    0
    Votes
    Debbie S
    October 20, 2017|
    AnswerShow all 4 answers
    Response from TheGreenbrier | Property representative |
    Debbie, Congratulations on your upcoming Wedding and we are thrilled to hear of your interest in celebrating your Honeymoon at The Greenbrier. The roads to the resort are well maintained and there should be no issues. If... More
    1
    Vote
    Nancy B
    October 13, 2017|
    AnswerShow all 9 answers
    Response from TheGreenbrier | Property representative |
    Gratuity is automatically added to all food & beverage, activity, and spa checks. No gratuity is added for Doormen, Bellmen, Valet, Housekeeping, or General Service staff. Tips are always appreciated but not automatically... More
    1
    Vote
    Room Tips
    "There are many rooms of different sizes and the reservation personnel are very willing to help with your..."
    Read review
    "ask for most up to date rooms"
    Read review
    "Outboard room probably afford a better view."
    Read review
    "Each room is unique and decorated."
    Read review
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