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The Greenbrier

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2,412 Reviews from our TripAdvisor Community

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Showing 2,408: English reviews
butler
Reviewed January 7, 2014

We were offered some champagne at check in, which was lovely. I will say the setting is beautiful, our room was nice, but noisy. The food in the main dining room was very nice, we had dinner and breakfast in there. We did the bunker tour and it was interesting. But I guess I expected bottled water, without having to...

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1Thank lavenderButler
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Hello and thank you for completing a review concerning your visit in November. The fall is certainly a lovely time to visit America’s Resort. I am glad you found the complimentary champagne or sweet tea at check in to be a lovely touch. We recently added this small gesture of our appreciation for our guests upon their arrival. For over...

Wapakoneta, Ohio
Reviewed January 7, 2014

We went to the Greenbrier for Christmas. Checked in on the 23rd, out on the 26th. We had high expectations for "America's Resort" and in many ways they exceeded them, in many ways they fell short. It is an impressive complex. As we pulled in it was what we expected: massive and impressive. But be wary of any hotel that...

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1Thank scott10619
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at The Greenbrier; and please accept my sincere apologies for the shortcomings and disappointments you shared. From your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. Your feeling that the value...

Manassas, Virginia
Reviewed January 7, 2014

This was our fist visit to the Greenbrier. The ambience and beauty of the resort was just what we were looking for. The thing we loved the most about this trip was the combination of elegant luxury and down to earth outdoor events. We had a fantastic dinner at Prime 44 and luxurious treatment at the spa. Both made us...

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1Thank Diane U
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear that you were able to enjoy a relaxing, romantic getaway. From elegant dinners and cozy carriage rides to rose petal turndowns and romantic serenades, The Greenbrier offers a variety of options to make your stay special. We look forward to your next visit!

Buffalo, Missouri
Reviewed January 4, 2014

I'm going to be honest---this classic resort is way beyond our means. That said, when I was searching for places to stay on a leisurely trip back to the VA coast for the holidays I included the Greenbrier because my wife grew up nearby. I knew they went all out for decorating at Christmas and thought we might be able...

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1Thank chevybb
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier was beyond your expectations! We encourage all guests considering a trip to The Greenbrier to visit our website first - not only to find the best available rate as you did, but also to learn about our unparalleled range of activities prior to arrival. We hope that we have the opportunity...

Richmond, VA
Reviewed January 2, 2014

Went just for an overnight a few days before New Year's for a quick holiday "get away". I've read about the Greenbrier and heard different things over the years but wanted to see it for myself. The experience was excellent and well worth the trip. This is an easy place to get to compared to many other places in West...

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Thank RichmondBoy_12
TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave such an in depth review of your stay! Among many things that you highlight, thank you for pointing out that we are very conveniently located to DC, Baltimore, Richmond and the Tidewater area via Interstate 64. We hope our location makes it even easier for you to return again and again!

Englewood, Colorado
Reviewed December 30, 2013

This was our third family Christmas vacation dinner at Prime 44. Previous two times we had beef steaks and they were very good. This restaurant has been known for an excellent service and great steaks in a beautiful setting of the Greenbrier resort.This time we wanted to try something different and were set of for a surprise. We first ordered...

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1Thank Slobo
Hickory
Reviewed December 30, 2013

If you like "over the top" this is the place for you. The service is excellent, the grounds are beautiful and the shops and restaurants are first rate. We visited during the Christmas season and found that the decorations were plentiful and the Christmas decorations on the grounds were beautiful with the snow. The rooms are large and comfortable, but...

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1Thank Pat F
TheGreenbrier, Manager at The Greenbrier, responded to this review

We are so glad to hear that it was definitely worth visiting!! Thank you for pointing out that we do have a dress code in the evenings as part of our 235-year history. Gentlemen are asked to wear a jacket and tie in the Main Dining Room for dinner and a jacket in the Casino Club after 7:00pm. Casual dining...

Los Angeles, California
Reviewed December 29, 2013

The Greenbrier itself, to me is a little underwhelming. The exterior is beautiful, and is reminiscent of a palace, there are people everywhere to greet/assist you, yet the interior itself leaves something to be desired. The floral motif for example is a bit much and parts of it feel like an old ocean liner like the Queen Mary, old and...

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Thank PnSfromLA
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent visit. The Greenbrier has enjoyed a 65-year relationship with Dorothy Draper & Company, and her legendary style of vibrant colors, floral patterns and bold contrasts is on display around every corner! We look forward to welcoming you back for another amazing meal!

Louisville, Kentucky
Reviewed December 29, 2013

Have been to Greenbrier several times in the summer so decided to try the Christmas experience. Also first time back since the adding of the Casino. Beautiful decorations and tours available of outdoor lighting. Food and service are excellent and staff is friendly and helpful. It is not an inexpensive experience but worth it. The golf is superb in the...

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Thank Katnando
TheGreenbrier, Manager at The Greenbrier, responded to this review

We love to hear from repeat guests such as yourself! The Greenbrier is proud to offer our guests over 55 activities as well as seasonal offerings such as our Christmas Lights Tour, Ice Skating, Christmas Musical and more. We look forward to welcoming you back on your next visit!

Green Bay, Wisconsin
Reviewed December 28, 2013

Spent the Christmas, 2013 period at the Greenbrier in one of their cabins and had a very good time. The resort is huge, full of history, and has many activities for people of all ages. The staff seem very interested in their guests having a good time, and granted, it's not inexpensive. It's amazing to meet an employee who has...

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Thank James S
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for choosing to spend Christmas us! The Greenbrier is incredibly proud of our exceptional staff - many who have served guests such as yourself for 15, 35 and even 55 years! We hope that we have the opportunity to spend the holidays with you again next year!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Location: United States > West Virginia > White Sulphur Springs
Price Range: $200 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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Questions & Answers

Here's what travelers have asked, with answers from The Greenbrier staff and other travelers.
37 questions
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Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are good.”
 of 5 bubbles mrset15, 2 days ago | Read review
“Choose a cottage if you want to feel like you're staying in the country. The shuttle will take you anywhere you need to go.”
 of 5 bubbles 149paulaa, 5 days ago | Read review
“We had a Draper Suite which was large and anytime we have stayed there the rooms are wonderful.”
 of 5 bubbles mactaggert, 6 days ago | Read review
“Any room is perfect!”
 of 5 bubbles Hokie1Traveler, 1 week ago | Read review
“All rooms are traditional, designed in the spirit of Dorothy Draper. Views are not the focus.”
 of 5 bubbles Tavinator, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question