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The Greenbrier

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101 Main Street West, White Sulphur Springs, WV 24986-2498
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Room & Suite (320)
Dining (81)
Certificate of Excellence

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Service
Value
Certificate of Excellence
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Babysitting
Valet parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Tennis court
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
3,239Reviews84Q+A100Room tips
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Popular mentions
We have regular guests for over 50 years celebrating family holidays, vacations and weddings here. We had to change reservations due to Covid for a month later. We were assured that they were back up and running. The first red flag was when I received an email The day before we were to arrive advising that our Main Dining Room dinner was canceled. I caLed and was told that the Dining Room was open except for ala Carte (no buffet) breakfast after being told repeatedly that it would be. We were also told that of the restaurants save Prime 44, Drapers and Snead’s were closed. When we arrived we were told that both indoor and outdoor pools were closed as well as the bowling alley and nightly movies. I was absolutely amazed that no one mentioned these closures beforehand so that alternative plans could be made. They offered NO solution, explanation or reason why I was being penalized for their lack of transparency, forthrightness and honesty. A GM on duty proved worthless but wanted us to be sure to call him personally before our next visit. We stayed one night rather than the three we had originally planned. Whilst I understand that times are different, an institution that prides itself on charm, hospitality and service couldn’t be bothered to call or send an email advising of the 25% use of the facilities. Congratulations JimJustice and your inept management team. I feel as though I have been lied to, cheated and disrespected. As a social media professional, I will get the last laugh. Avoid at all costs - they just want your money.
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My husband and I were fortunate to have a wonderful long weekend at the Greenbrier, February 7-11, 2020. As usual, it was wonderful, relaxing, and way too short of a trip! We both feel like we're happily transported to another time when we visit! We enjoyed meals at Drapers, Prime 44 (my favorite), In-Fusion, and the Main Dining Room. I took advantage of the pool and fitness center, and had a great training session with Josh. I also enjoyed a sulphur soak and a massage at the spa. We won "big money" each evening at the casino playing the penny slots, and danced the night away with the DJ on Friday and Saturday night. Everywhere we were greeted by friendly staff, and even had the honor of meeting Governor Justice, by chance, on our first night there, at Prime 44. I'm eager for the Greenbrier to reopen, so we can celebrate our anniversary there in August!
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Response from Clark Clay, Guest Services / Front Office at The Greenbrier
Responded 3 weeks ago
Thank you for sharing the comments regarding your visit to The Greenbrier! We are thrilled that you chose to experience what this unique historic hotel has to offer. All four West Virginia seasons offer a different experience. The Wintertime is a spectacular time to enjoy America's Resort at her best. We are a full service resort that offers something for everyone and welcome overnight Guest, day Guests, and Members daily. In addition to our exquisite dining options, world class shopping, and numerous indoor and outdoor activities our rich 241 year history offers a one of a kind experience to all our Guests. Please follow the Greenbrier website or contact our Personal Hospitality Experts for details concerning special offers and upcoming wintertime events. The Ladies and Gentlemen of The Greenbrier look forward to welcoming you back soon to experience life as few know it!
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After hearing so much a real disAppointment. Looks majestic but lacks amenities of most hotels such as properly functioning bathroom fixtures and coffee or microwave or refrigerator in the room. For $300 per night it is too steep. There no restaurants Rd within 50 miles so you are forced to eat in its expensive restaurant. I Will never revisit.
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Response from Clark Clay, Guest Services / Front Office at The Greenbrier
Responded Apr 13, 2020
The Ladies and Gentlemen of The Greenbrier are saddened to hear of your disappointment concerning you recent stay. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. We look forward to the opportunity of providing a spectacular experience should you have a change of heart and choose to return.
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A friendly, helpful and knowledgable staff makes this a gracious enjoyable experience. The public spaces are elegant and relaxing. The rooms are beautifully appointed and quiet. We look forward to returning next for our annual visit.
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Response from Clark Clay, Guest Services / Front Office at The Greenbrier
Responded Mar 14, 2020
The Ladies and Gentlemen of The Greenbrier are pleased to hear you enjoyed your stay and thank you for your review. In The Greenbrier's 241 year history we have served Presidents and Royalty. Team Greenbrier strives to provide that same treatment to all our Guests. Here at The Greenbrier, we have numerous activities for everyone on the 10,000 plus acre property. Additionally, we offer world class dining, exquisite shopping, and an elegant smoke free Casino Club open to resort Guest and Members only. The décor continues to follow Dorothy Draper's original design from her mid 40's makeover. With the assistance of Carleton Varney we continue with her vision. Please continue to follow The Greenbrier website for upcoming specials and offers. We look forward to welcoming you back to America's Resort to experience life as few know it.
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We just spent 4 wonderful nights at The Greenbrier in White Sulphur Springs, WV. This was our first time there and hopefully not our last. From the friendly staff to the beauty of the hotel and grounds to the delicious offerings at the various restaurants to the abundance of things to do, The Greenbrier never disappointed. The bunker tour is a must-do. For 4 days we stayed out of our car and enjoyed all that this special place has to offer. The Greenbrier is extraordinary!
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Response from Clark Clay, Guest Services / Front Office at The Greenbrier
Responded Mar 9, 2020
Thank you for sharing the comments regarding your visit to The Greenbrier! We are thrilled that you chose to experience what this unique historic hotel has to offer. All four West Virginia seasons offer a different experience. The Wintertime is a spectacular time to enjoy America's Resort at her best. We are a full service resort that offers something for everyone and welcome overnight Guest, day Guests, and Members daily. In addition to our exquisite dining options, world class shopping, and numerous indoor and outdoor activities our rich 241 year history offers a one of a kind experience to all our Guests. Please follow the Greenbrier website or contact our Personal Hospitality Experts for details concerning special offers and upcoming wintertime events. The Ladies and Gentlemen of The Greenbrier look forward to welcoming you back soon to experience life as few know it!
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ALSO KNOWN AS
the greenbrier hotel white sulphur springs, greenbrier white sulphur springs, greenbrier resort white sulphur springs, greenbrier wv
LOCATION
United StatesWest VirginiaWhite Sulphur Springs
NUMBER OF ROOMS
710
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Frequently Asked Questions about The Greenbrier
Which popular attractions are close to The Greenbrier?
Nearby attractions include The Greenbrier Falconry (0.5 miles), Greenbrier Government Relocation Facility (0.06 miles), and The Casino Club at the Greenbrier (0.02 miles).
What are some of the property amenities at The Greenbrier?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Greenbrier?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Greenbrier?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Greenbrier?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Greenbrier?
Conveniently located restaurants include Prime 44 West, Main Dining Room, and Draper's.
Are there opportunities to exercise at The Greenbrier?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Greenbrier have an airport shuttle?
Yes, The Greenbrier offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Greenbrier located near the city center?
Yes, it is 0.7 miles away from the center of White Sulphur Springs.
Are any cleaning services offered at The Greenbrier?
Yes, dry cleaning and laundry service are offered to guests.
Does The Greenbrier offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.