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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
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2,165 Reviews from our TripAdvisor Community

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Showing 2,162: English reviews
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful room on top floor, beautiful to lookout over resort! Do the tour of bunker! We just happen to be there during the worst time for West Virginia! Over 20 people lost there lives, 1200 homes destroyed and sorry so say the Greenbrier had lost a lot also! When we were able to leave after water finally... More 

Helpful?
Thank Tracy P
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for joining us at America's Resort. We are incredibly appreciative of your patience and understanding during a very difficult period. The Greenbrier has now reopened to all guests and we look forward to welcoming you back! More 

Spencer, West Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited for wedding anniversary. Beautiful elegant resort with service to match. Dressed for dinner, but other informal options available. Has all the expected amenities plus a casino for guests only. Tour of the Cold War bunker is a must for history buffs. Tea at 4PM also recommended. Old White golf course is being renovated after flood, but other courses available.... More 

Helpful?
Thank Sundancer4244
TheGreenbrier, Manager at The Greenbrier, responded to this review

Happy anniversary! We are happy to have been able to celebrate with you. As you mention, we do have a private Casino Club for our guests and members. To add to the experience, the Casino Club has a business casual dress code with jackets required for gentleman after 7:00pm. We look forward to welcoming you back to The Greenbrier! More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I hate that I am so late in writing this review, but in light of the devastating flooding that recently occurred in the area and hearing about the blessed assistance that the Greenbrier extended to the community, I want to share the experience I had as a paying guest of this resort. In a nutshell.....REMARKABLE! My husband and I are... More 

Helpful?
Thank Sassysoutherngal
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for joining us in the Windsor Club. Located in the private Virginia Wing of the hotel, the Windsor Club is a deluxe collection of premier accommodations named for the Duke and Duchess of Windsor who frequently stayed there. We look forward to welcoming you back to The Greenbrier! More 

Cincinnati
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Greenbrier only a few days after it reopened following the flooding. With the exception of the golf course and the debris at the exit, one would never know there had been a flood. The staff was so wonderful and the service was exceptional. We drove through White Sulphur and it made me so happy to support... More 

Helpful?
1 Thank Recent_TravelerCinci
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for supporting our nearly 2,000 Team Members! America's Resort is open and welcoming guests to come enjoy our 11,000-acre playground. We look forward to seeing you again next summer! More 

Carmel, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Visited this aging facility prior to the flooding issue. The cottage had a dank smell and in need of work. Although I specifically asked to be in an area without dogs, both of the cottages on the row had pets. As I travel with a certified service dog, I was moved to another location. This was after I was set... More 

Helpful?
2 Thank caligirl462016
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent stay. Please accept our sincere apologies. We are incredibly sorry that your experience did not reflect the high service standards that our team members strive to provide all guests. We hope that we have the opportunity to welcome you back to The Greenbrier. More 

Level Contributor
1,238 reviews
268 hotel reviews
common_n_hotel_reviews_1bd8 396 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

A visit here is always a unique experience, save for the last visit. It's all about color. Only the other Dorothy Draper-Carlton Varney grand hotel, the Grand on Mackinac Island in Michigan have as much color. It's all around, the flowers inside and other, the public spaces, the eateries and last but not least the guest rooms. Color, especially vibrant... More 

Helpful?
Thank Richard C
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for joining us at America's Resort. Legendary interior designer Dorothy Draper transformed The Greenbrier from a utilitarian hospital into a vibrant resort following WWII, and her protégé Carleton Varney has maintained her signature bold colors and floral patterns ever since. We look forward to welcoming you back for your next stay! More 

Seoul, South Korea
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything about this hotel exudes not only the glamour of yesteryear but also the fact that in the day you took care of your fellow mankind. I was blessed to get to experience this first hand with this top notch hotel/resort. Following the tragic floods in white sulfer springs the Greenbrier opened its doors to their neighbors who lost everything... More 

Helpful?
1 Thank vonnette m
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank YOU for all of your hard work. The Greenbrier is excited to now be open to guests, and in a few short weeks we look forward to welcoming the New Orleans Saints! We hope that you will come back to experience America's Resort again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thanks to the staff and Jim Justice for opening your doors for the Red Cross and those who lost their homes due to the flood. I was with the Red Cross and spent 3 nights there. In spite of their loss of staff with a little work of our own we were quite comfortable. Once again thank you for the... More 

Helpful?
Thank Dave B
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank YOU for all of your help! On behalf of Team Greenbrier, we hope that we can welcome you back to enjoy another stay under different circumstances. More 

Fox Island
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Greenbrier is a wonderful new world old tradition. They have been around since 1807. The facilities feel old south but are modern in every way. The rooms are large and brightly decorated. The dining is excellent and the activities offered are top notch. They range from golfing to croquet to falconry. If you go don't miss the bunker tour,... More 

Helpful?
3 Thank geraldh463
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for joining us at America's Resort. We are happy to announce that The Greenbrier will be reopening to guests on Tuesday, July 12, 2016. We look forward to being able to welcome you back on your next visit! More 

Atlanta, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our experience at The Greenbrier was outstanding. First, the service is impeccable. Most of the staff have worked at the Greenbrier for years, some even decades. The food was amazing and the golf experience was exceptional. The casino was fun as well. This resort is expensive but the experience is worth it. It is so important to the local economy.... More 

Helpful?
2 Thank Tom B
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review. We appreciate you recognizing our exceptional team and the many members who have served The Greenbrier for 25, 35 and even 55 years! On behalf of Team Greenbrier, we look forward to being able to reopen our doors and welcome you back soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range: $253 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Greenbrier 4.5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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