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The Greenbrier

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2,317 Reviews from our TripAdvisor Community

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Showing 2,313: English reviews
Columbus, Ohio
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 days ago NEW

I was at the Greenbrier for two nights for a law firm retreat (plus an extra night for fun). We had the Greenbrier Suite which is four private bedrooms around a very large living room, which has a large rooftop patio, and a gorgeous interior hallway. If you like history and classic environs, you will love the Greenbrier. The bedroom... More 

Helpful?
Thank Sniper33
Woodbridge, Virginia
Level Contributor
270 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 days ago NEW

Went for five days over Thanksgiving. Every single staff member we met greeted us, smiled, and were very helpful. We stayed in the Spring Row Cottages and it was fantastic. Well kept rooms, working and supplied fireplace, 24 hour room service (if you don't feel like going to one of the many fine restaurants on site. Great activities from golf... More 

Helpful?
Thank R K
Washington, District of Columbia, District of Columbia, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We called the Bell Captain to retrieve our rental car. When we arrived at the front door thinking our car would be waiting for us, the Bell Captain informed us they lost our car. It was suggested "we" ride around in the shuttle and find our own car they lost!!!! I said no way -- when we return from our... More 

Helpful?
Thank Linda A
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier are saddened to hear of your disappointment concerning you recent stay. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. We would love the opportunity to discuss with you in person your experience at The Greenbrier and how Team Greenbrier can provide an experience that is above... More 

Lexington, South Carolina
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 5 days ago NEW

After friends stayed at the Greenbriar, we had to see it for ourselves. We asked to check on tours and were sent to the main building to inquire. Pulling up to the front door, we asked what to do with out car and were told to leave the keys in it. After learning about a free tour at 10:30, we... More 

Helpful?
Thank gangin
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of the Greenbrier thanks you for sharing your experience at America's Resort. The Greenbrier offers numerous activities for all ages and welcomes both Overnight Hotel Guests and Day Guests. In addition The Greenbrier offers world class dining, exquisite shopping, a five star Spa, and delicious freshly made chocolates from the Candy Maker shop. The Falconry demonstration... More 

new jersey
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 days ago NEW

I just returned from a wonderful Thanksgiving visit to Greenbrier. This was my 2nd visit to the resort - the last one also over the busy Thanksgiving weekend 2 years ago - so this is a fair comparison. There is simply nothing like Greenbrier and if you are lucky enough to have the opportunity to visit - absolutely do it!... More 

Helpful?
Thank Tracy S
TheGreenbrier, Manager at The Greenbrier, responded to this review

I want to thank you for your comments, they are detailed and specific - which is the best kind of feedback you could provide! We also want to thank you for being a return guest and we ourselves are very excited to have you back as well! As you have mentioned, the great things you experienced far outweigh the negative... More 

Washington, Pennsylvania
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 days ago NEW

Cottage suite was great but coffee maker broke,living room phone did not work. We love the history,and the beauty and I admire them for not being afraid to charge. The add on taxes and fees added a lot to our $750 room rate. One night 2 teenage boys were hanging out on porch and rang doorbell at 1 am. We... More 

Helpful?
Thank Joe B
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier thank you for your comments, it is always good to hear feedback. We are glad to hear that most of your stay here were nice and that you enjoyed it. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. We would love the opportunity to discuss with... More 

Cambridge, Maryland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

I just read the other reviews, and they are all true.The facility is a neat refurbished( Dorothy Draper) with original fabrics,etc.decor.The staff is most helpful=the fur shop is very special.The main dinning room and the Thanksgiving Buffet served fine to excellent food.Waiting for the shoe to drop? When each bill comes you will find the surprise= a 6% historical restoration... More 

Helpful?
Thank 687barbara
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier thank you for sharing your experience. The Greenbrier Legacy extends back 238 years and we are proud to offer southern hospitality to all our Guests and Members. The Greenbrier is a Historic Property and we strive to preserve the past and continue to offer the most modern of amenities. The 6.5% Historic Preservation... More 

Elkins, West Virginia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Wonderful, as always with great service. Great visit to the Spa. I had the Springhouse Sugar Scrub, which leaves the skin soft for weeks, very relaxing. We ate at Prime 44 Steakhouse, with a Caesar salad prepared table side. The Wagyu filet and lobster mashed potatoes were to die for. Although the drinks are expensive, the Casino dealers are so... More 

Helpful?
Thank Islandgirl321
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to share your comments concerning your recent visit to The Greenbrier. The Greenbrier has a very rich 238 year history and the Ladies and Gentlemen of The Greenbrier welcome and serve our Guests with true southern hospitality. The décor still follows the same principals of the designer Dorothy Draper's vision form her mid 40's... More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Really loved the Greenbrier. Staff was friendly and helpful. Room was beautiful and spacious. Amenities were plentiful. All activities require an additional fee. Really enjoyed the historical and fascinating Bunker Tour. Loved the main dining room--although sparsely attended by other diners. Service was top notch and food was excellent. Enjoyed the spa's sulfur bath and power shower as well as... More 

Helpful?
Thank NanaNance2016
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for the comments concerning your recent visit. With 10,000 plus acres there are endless activities, world class shopping & dining, 5 star Spa to relax and rejuvenate in, as well as a beautiful casino and club for entertainment. Please follow the Greenbrier website for all things Greenbrier and special packages for the future. The Ladies and Gentlemen of... More 

South Charleston, West Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Wonderful resort with old Southern charm, yet plenty of updated shiny decor. Our trip was very restful, as we enjoy sitting in the lobby by the fire and reading. There are plenty of activities for those who are looking for something to do (horseback riding, falconry, bowling, a casino, and lots of glitzy shops) just to name a few. Most... More 

Helpful?
1 Thank sallyp525
TheGreenbrier, Manager at The Greenbrier, responded to this review

The Ladies and Gentlemen of The Greenbrier thank you for sharing your experience. The Greenbrier Legacy extends back 238 years and we are proud to offer southern hospitality to all our Guests and Members. The Greenbrier is a Historic Property and we strive to preserve the past and continue to offer the most modern of amenities. The Greenbrier also offers... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range: $247 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Greenbrier 4.5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv
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Questions & Answers

Here's what travelers have asked, with answers from The Greenbrier staff and other travelers.
31 questions
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Questions? Get answers from The Greenbrier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Spend a little more for a suite (or modern room if that is important)”
 of 5 bubbles Sniper33, 2 days ago | Read review
“All are beautiful”
 of 5 bubbles 687barbara, 6 days ago | Read review
“Rooms are very spread out. If you don't want to walk long hallways, you should direct this request to your registration request.”
 of 5 bubbles alvyceanem, 2 weeks ago | Read review
“standard room with a king bed overlooking the grand front entrance”
 of 5 bubbles michaelpV7423WT, 3 weeks ago | Read review
“The cabins are great - We stayed in Baltimore B”
 of 5 bubbles gfm1118, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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